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“City convenience!” 4 of 5 bubbles
Review of Sheraton on the Park, Sydney

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Sheraton on the Park, Sydney
Ranked #31 of 179 Hotels in Sydney
Certificate of Excellence
Phoenix, Arizona
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“City convenience!”
4 of 5 bubbles Reviewed 8 May 2014

Nice hotel, superior amenities and great location. You can walk anywhere, the bus stops at the back entrance and the train is across the street from the front entrance. The room was a decent size and the bathroom was much larger than expected. My only issue was the wifi was extremely spotty in room and as a paid service, is extremely poor value. Also the service in the mezzanine bar is extremely slow.

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mrs_Kevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Mrs_Kevin,
Thank you so much for your wonderful review of your stay at the Sheraton on the Park. Im so pleased we met your expectations and appreciate your feedback.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,614 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,000)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Sydney
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

My husband and I made a last minute booking to stay overnight at the Sheraton on 3.5.14. So glad we picked this hotel. We booked the stay park and play package. We found this to be of excellent value. It included accommodation for 2 in a city side room, buffet breakfast for two, self parking and a late check out of 2.00pm. Upon check in we were greeted by a lovely girl called Ashley who was very polite and friendly. To top it off we were upgraded to a park view room. As it was a cold night we didn't particularly feel like walking in the city to find somewhere to eat so we made a booking at the Feast restaurant in the hotel. We had the seafood buffet.....Awesome!!!!
Will definitely be coming back to this hotel and the restaurant. The hotel and rooms were immaculate and all the staff we dealt with were very friendly and polite.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Dear Michelle T
Congratulations on your Wedding Anniversary and thank you for choosing to spend such a wonderful occasion with us at the Sheraton on the Park.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 May 2014

This hotel had a stunning view over the park, the location was fantastic just a short walk from Pitt St Mall and the Westfield. The room was beautifully appointed and the bed one of the most comfortable I have slept in.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sophie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Dear Sophie M
Being located in such a central location and opposite our wonderful Hyde Park does indeed make for a picturesque view of our gorgeous City!
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surfers Paradise, Australia
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

Stayed here on business with my father. The hotels location was fantastic we did not need a car and walked everywhere we were only a few moments from the center of town.
Check in went really smooth with my SPG gold.
From when you walk into the hotel in the lobby you can tell there is elegance and class that comes with the hotel.
I really enjoyed my self at the bar after a hard day they make a very very nice long island ice tea.

The rooms were of good size for Sydney and the beds were very nice.
Would recommend for any one going to Sydney to stay here or and of the other SPG hotels they are all great but this is my number 1 in Sydney :)

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Dear Michael K
What an honour to read your magnificent review and your 5 star rating! Im so pleased you enjoyed your time with us and we look forward to welcoming you back in the not too distant future.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 May 2014

I cannot speak more highly of the obliging and friendly staff in this hotel. The service is outstanding and nothing is too much trouble. The room blew my mind ( think Ralph Laren of interior design ) and a bathroom to swoon over! Set facing Hyde Park with walking access to the upmarket Westfield Mall, Sydney trains and the Opera House the location is perfect. I would recommend this property to both locals and international visitors. Relax and enjoy!

Room Tip: Try for a room on the higher levels great views and quiter
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  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nick931
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Dear Nick931
It’s such an honour to read your review and appreciate your kind words regarding our Associates at the Sheraton on the Park. Our bathrooms are indeed very large and our location is very convenient for all types of guests, leisure and corporate so I am pleased we met and exceeded your expectations.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
119 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

This hotel was great we were in a Club Room floor with a great view of the park. I have to say all the staff in this hotel are very nice and really helpful.

The rooms were renovated quite some time ago but they are still contemporary and look good. My only negative for the rooms was the coffee... the days of 5 Star Hotels putting sachets of instant coffee in a room instead of a Nespresso or similar are over.... Hotel Manager please take note.

The only other negative was the breakfast in the club floor the same sausages and watery scrambled eggs every day... maybe the hotel can mix it up a bit...? That said the ladies on the club floor, particularly the lady from St Petersburg were fabulous and an asset to the hotel.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank GlobalNomad62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Dear GlobalNomad62
Thank you for acknowledging our Associates and taking the time to post your wonderful review on Tripadvisor. Rest assured I have taken note of your feedback relating to our Coffee offerings in guest rooms and the quality of the food offerings in our Sheraton Club Lounge.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

Just stayed at this hotel for 3 nights for work. Staff had excellent manners, in a non-intrusive kind of way. Think room was not quite ready for me though as the minibar was checked while I was hanging my clothes, other than that, it was fine. Location was execellent, everything in CBD within walking distance, and Darling Harbour and Fish Market were also walkable given it's Autumn. Being next to the Park was also great. There was initially no slippers in my room but that was quickly solved with one phone call, I was generally impressed with the fact they managed to pronounce my 3 vowel in a 4 letter word last name which usually trips people up. Room was spacious, though carpet and sofa are showing signs of age. Generally acceptable though. Of note was the walk-in closet, the good sized bathroom, the black-out blinds, the air-con which did not blast directly at the seat (which is an issue with so many other hotels), and the provision of a normal hairdryer. Those funny toy hairdryers many hotel provides simply cannot deal with ladies with long wavy hair! The normal light switch, which did not require inserting your hotel key, was a welcome touch to give it a more homey feeling though it does mean one has to double check whether one has taken the key before leaving the room. All-in-all a very good stay, and I would probably stay here again if I was in Sydney again.

Room Tip: Very good soundproofing, so I would pick where I stayed this time, close to the elevators just ot sa...
See more room tips
  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vee Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bernhard L, Manager at Sheraton on the Park, Sydney, responded to this review, 12 May 2014
Dear Vee Z
From the very outset I would like to thank you for taking the time to post such a thorough review of your stay at the Sheraton on the Park. Our apologies the minibar attendant was still checking your guest room and slippers are available upon request so I am pleased this was arranged promptly. Im pleased to read all the small inclusions available in our guest rooms made for a much comfortable stay and hope to have the opportunity to welcome you back when your travels return you to Sydney.
Warm regards
Bernhard Langer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton on the Park, Sydney

Property: Sheraton on the Park, Sydney
Address: 161 Elizabeth Street, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Sydney
#14 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#31 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton on the Park, Sydney 5*
Number of rooms: 557
Official Description (provided by the hotel):
Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more   less 
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Also Known As:
Sheraton On The Park, Sydney Hotel Sydney
Sheraton Hotel Sydney
Sheraton Sydney
Sydney Sheraton

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