Booking was with third party park & stay package, all going great until checkout, reception was rude to the point of embarrassing about $65.00 charge for parking, I explained parking was included in package, she told us as we had valet parking it would be an extra $25.00 for this after she agreed paring was included, I informed her there own web page is self parking $55.00 valet parking $65.00, the difference being $10.00 not $25.00 as per charge. Didn't want to know as other people were waiting and I was very embarrassed by the receptionist I paid and left, I wrote to them when I returned home no response, won't stay again it's not the amount of overcharge but the way they went about it very very upset by the service of this 5 star hotel. Check u account before u leave hotel as u will not be able to rectify after.
- Official Description (provided by the hotel):
- Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more less
- Reservation Options:
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- Also Known As:
- Sheraton On The Park, Sydney Hotel Sydney
- Sheraton Hotel Sydney
- Sheraton Sydney
- Sydney Sheraton