Summary: A hotel in a central location that is let down by patchy service, dated facilities and a poor restaurant
Pros: Location, location and large rooms
Cons: The (only) restaurant, dated in-room facilities, can be noisy
I arrived around 7:30pm at the hotel to find the only restaurant was serving either an AUD85 buffet or a la carte which resembled a kids menu or pub food; all pizzas, burgers and the like. Not really the light meal I was hoping for. (I went next door to a lovely wine bar instead.)
I have stayed at this hotel before, nearly 3 years ago to the day and at that time I was similarly underwhelmed (also giving three stars).
This was a work function and we were situate in the hotel for three days. The saving grace (given I am Starwood Gold Member) was the Lounge on the top floor. I also got free internet usage; my colleagues had to pay.
This hotel is in such a lovely part of town, so central, I really want to like it. But there is very little (absent the location) to endear it to me. Charging for freshly brewed coffee in the morning really is a gripe - I understand the time it takes but at least provide decent coffee as an alternative: we are well past the days where the coffee being served up is acceptable.
The food was average and the service at the restaurant was hurried, brusque (not brisk) and sometimes simply disappointing.
I am clearly spoilt living and travelling in Asia, and this hotel reminds me how superior the experience usually is in HK, Singapore, Bangkok or Tokyo.
This hotel really must try harder.
- Official Description (provided by the hotel):
- Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more less
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- Also Known As:
- Sheraton On The Park, Sydney Hotel Sydney
- Sheraton Hotel Sydney
- Sheraton Sydney
- Sydney Sheraton