Last week i took a senior colleague for a spa afternoon as a thank you for her hard work. I usually go to The Langham for these afternoons but thought i'd try the Sheraton as The Langham was being renovated. From the outset it was such a disappointment. We arrived to be told that our appointments were 2.30pm even though i had booked for 2.45pm. This meant we didn't have much time to use the pool etc beforehand so we started out feeling rushed, just before 2.30 we were told that I had indeed gotten the time right and we had more time, after we had already rushed around. The changing room experience left me astounded that I was expected to get undressed alongside my colleague who is in her 50's. I have no doubt that she felt uncomfortable too so i went into a toilet cubicle and struggled with my clothes and swimming costume. I would imagine that a changing cubicle would be pretty basic in a spa, it felt more like a public gym.The pool was very nice, but the spa just wouldn't work and looked like it should be in a council swimming pool and not a 4* hotel. Very frustrating just sitting in a still warm pool! When the treatments started i had no complaints about my therapist, although quite young she was very nice and did her best to make sure it was an enjoyable experience. The music being piped loudly through was up tempo classical concertos with quite aggressive beats. Not quite relaxation music. I asked my therapist if she could change the music and she told me that the best she could do was turn it down slightly as it was controlled centrally. For the first 30 minutes at least i couldn't zone out from the awful beat of the music which was only made worse by drilling and slamming doors to the changing room. All in all i paid several hundreds of dollars for a spa afternoon for 2 people which turned out to be as much stress as relaxation. Incidentally i am still waiting for my credit card receipt to be emailed as promised because the receipt wouldn't print... Raise you standards Sheraton!
- Official Description (provided by the hotel):
- Enjoy a warm Australian welcome at the five-star Sheraton on the Park. Located directly opposite Hyde Park, the tree-lined oasis in the heart of Sydney, our hotel is a great destination to connect with friends, family, and colleagues. From the moment you walk through our grand entrance, you will enjoy all that our Sydney hotel has to offer. SPG Members receive complimentary in room internet when booking direct. Book direct today ... more less
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- Also Known As:
- Sheraton On The Park, Sydney Hotel Sydney
- Sheraton Hotel Sydney
- Sheraton Sydney
- Sydney Sheraton