Unfortunately our stay at the Sir Stamford was ruined by the assistant reservation manager. We arrived at 10.30 a.m. on a Saturday and we had already e-mailed for a request for an early check-in and rooms close together with our family members. We had an instant reply saying that we would be allocated rooms on the same floor but could not guarantee and early check-in. I was not allocated a room until 2.58 p.m. and we were not given rooms on the the same floor but on different floors. I had an appointment that I could not make because of the late check-in and there was no attempt made by the reservations person who was completely unconcerned. There was no one waiting for a room in the foyer in all the time were where there so it seems to be a policy that you do not get a check in before 300 p.m. at the earliest. We had no access to each floor and our stay was ruined by the complete indifference to their guests. The rooms were clean and the breakfast staff were very good. but I would not recommend the hotel as they seem to be very unfriendly and unhappy managerial staff.
- Official Description (provided by the hotel):
- Sir Stamford at Circular Quay offers 105 generously sized, well appointed hotel guest rooms, including 15 hotel suites, the majority of deluxe rooms and suites feature French doors opening onto Juliet Balconies, which overlook the Sydney Harbour, Circular Quay, Sydney Conservatorium of Music or the Royal Botanic Gardens. Significant fine art collection featuring 18th Century Louis XV and Georgian antique furniture, Staffordshire ceramics, French marble urns, Persian rugs and hundreds of hand cut chandeliers. The hotel itself partly resides in a stunning 1897 historic Health Department Building. Open fireplaces in winter and the pleasure of a roof top swimming pool in the summer. A fully equipped gym complete with a sauna. Famous for High Teas, Sir Stamford at Circular Quay has excellent one bedroom suites and one of Sydney's largest Presidential suites complete with a Steinway baby grand piano. ... more less
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- Also Known As:
- Sir Stamford