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“3 nights for $99 as part of time share promootion”

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Wyndham Sydney Suites
Ranked #88 of 179 Hotels in Sydney
Reviewed 11 July 2014

We stayed at the Wyndham Sydney as part of the Wyndham Worldmark time share promotion. I travelled to the business address in Melbourne to find an un-named call centre on the 4th floor or what seemed to be the three floored Greensborough Plaza. The call centre in Qld rang to confirm our booking but admitted that they had never actually travelled to Sydney so could not confirm the best way to get there. We took the train at $16.80 per head and did the short walk from Museum Station. The outside appearance in daylight reflected a 1970's hotel with a paint job anf facade make over. The one bedroom apartment was comfortable. Being only 3 min drive from the Syndey Fire Station and opposite the Australian Federal Police ensure sirens went through the night - so lucky I packed the ear plugs. Some guests in the lift were timeshare owners, some guest had rooms serviced and breakfast thrown in at the downstairs attached cafe. We sat through the hard sell timeshare talk. The five men in suits seemed to have a tag team. Graphs showing us 5% inflation over 20 years and how we would save if we signed up. We discussed with owners at the hotel who had paid $20,000 joing fee and others who were asked for $36,000 plus an annual fee of $945 plus room service fee for the week. If we travelled to Europe they wanted another $250 per night on top of the timeshgare fee as the hotels they used were only affliates.We came to a mutual agreement that the service was not for us and after 2 hours we left the 90mins presentation. The 5 other staff on duty (mainly girls) were busy preparing Chrsitmas in July party as we left but the car sales men admitted that they were unbder staffed for the four couples for the day and needed to devote time to more serious holiday makers. One couple we met at the hotel told us that they stayed a bit longer at the presentation and were even offered finance at 13.5% if they could only afford a $200 sign up deposit. Suggets that the NRMA rating of 4 stars is very generous. Not too sure as to why the Syndey base is called a resort as they have no buffet breakfast, pool or free stuttles. Sadly we were told to buy an all day Sydney transport pass for unlimted use of ferrys, buses and trains at $23. We were also encouraged by the staff at the front desk to buy a bus ticket for the 15 min journey to the airport at $14 each. The front of house staff - like us forgot that the all day trasit ticket could have had us on the train back to the airport! Not too sure if we would want to stay at the new resort being built in Melb. on the corner of William and Flinders St as we find this area of Melb. full of drunks and strip joints.

  • Stayed: July 2014, travelled as a couple
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1  Thank WallyandPhoebe_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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268 - 274 of 483 reviews

Reviewed 6 July 2014

Stayed at the Wyndham with a friend who is an 'owner'. Deluxe suite was small but sufficient for our 3 night stay. It was walking distance to Museum station and the 555 free bus. Front desk staff were extremely helpful and the gentleman who worked at night twice went out to hail cabs for us.
Convenient place for a short stay.

  • Stayed: July 2014, travelled with friends
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1  Thank disgruntledguest_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2014

We stayed for 2 nights in a 2 bedroom apartment. It was great; no complaints there. Amenities, beds, kitchen etc were spot on. As my sister was 'trialling' the holiday scheme, we were offered a free breakfast and then one of the sales people were going to have a chat with her. This chat lasted nearly an hour and did nothing to keep her interested.

The salesmen (yes they were all men), were dressed in suits but came across as used car salesmen. Why the suits and not a corporate casual look like a polo shirt and trousers? I say this because there was no rapport, just a hard sell. Maybe make it less formal, keep the professionalism and lose the attitude. By the way, after the chat we were rung twice in our room, once at 8.30 on Sunday morning as a follow-up!

As an apartment complex it was really good, but it was our holiday and we didn't appreciate being interrupted by salesmen.


Stayed: July 2014, travelled with family
2  Thank Tripper2Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

We stayed for our second time for one night.

The people at the front desk were not as helpful as they were the first stay. It appeared they were disinterested.

An example of this is... we were told to give them 10 minutes notice for the car to be brought out front for us. I rang them 20 mins before and told them what time we needed it for as we had a reservation. But when we got down to reception the car was not there. We had to wait while a disinterested guy asked around as to who is bringing it up. He then went down to get the car. We were then told to go around the corner to a driveway to wait. It took a further 10 mins and we were left with the feeling of "Being a nuisance"

I would be hesitate to stay again after this experience.

  • Stayed: June 2014, travelled as a couple
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1  Thank Restored1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2014

We stayed here for business and the family came along as well. I am giving it a four because it really worked for us. The first room I had was for one person which was quite small, but had a kitchenette, and it was fine for one person. When the family arrived our daughter was on a pull out sofa in a separate room and kitchenette with fridge. The front desk staff was so helpful with directions and recommendations. The rooms are older, but clean. We used the large washer and dryer which has a few on different floors. I think it was $3.00-$4.00 AU per load, and it was done in no time. They even have detergent at the front desk as well. Our room came with a free breakfast up to a $15.00 AU limit per person for two people which was fine. The restaurant appears to be run by a different company attached to the hotel. The various menus and prices were confusing, and the people who worked there were not the friendliest.

Room Tip: Away from the main road/interior room.
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  • Stayed: June 2014, travelled with family
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1  Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

We stayed for a single night as we had an early flight to catch. The location is ideal as we travelled to Sydney by train. An afternoon of exploring the city was great. Our one bed room was compact to say the least. Would stay again but would aim for a bigger room.

Stayed: June 2014, travelled with family
1  Thank Hawkeye4077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

We stayed here for 3 nights, the rooms are very modern, clean and spacious. The hotel is situated just out of the CBD and close to the Museum Railway Station so easy to get a train to different parts of the city. The rooms are not serviced, therefore you have to go to reception if you want more tea, coffee, sugar towels etc. There isnt a resturant associated with this hotel but resturants close by. The traffic noise is a problem, our room was on the 11 floor and struggled to sleep the first night. If you stay with Wyndham expect to attend a 2 hours sales pitch to try and make you buy into the Wyndham World mark hotel club!!

Room Tip: Advise to take a room higher up to have less traffic noise.
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  • Stayed: June 2014, travelled as a couple
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2  Thank Gail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Sydney Suites

Address: 34-35 Wentworth Ave | The Southern Cross Towers, Sydney, New South Wales 2000, Australia (Formerly Wyndham Vacation Resorts Asia Pacific Sydney)
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Suites Wheelchair access
Hotel Style:
#32 Business Hotel in Sydney
#78 Luxury Hotel in Sydney
Price Range: £124 - £233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham Sydney Suites 4*
Number of rooms: 120
Official Description (provided by the hotel):
Wyndham Sydney Suites is located in Australia’s largest and most exciting and diverse city, Wyndham Sydney offers spacious accommodation in the heart of it all. This stylish, modern hotel is within easy walking distance to all major attractions and just a short stroll from Hyde Park and the popular restaurant precincts of Darling Harbour, Chinatown, Surry Hills and vibrant nightlife of Oxford Street. Each apartment features a kitchenette and Juliet balcony (excluding Studio apartment), spacious living area with LCD television, a large bedroom and modern en-suite designed to meet the need of both business and leisure. ... more   less 
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Also Known As:
Wyndham Vacation Resorts Asia Pacific Sydney Hotel Sydney
Wyndham Sydney
Sydney Wyndham

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