Booked an expansive package directly with the hotel, and was made to wait 4 hours on a sofa in the lobby after a 24 hours flight. Apparently the room type I have booked was not available even though other rooms were free. The GM reply was righteous and annoying, a person like that has no right to work in the hospitality business.This for me is not a 5* excellence in hospitality. Other than that, the old world decor rooms are large and bed & bath are both luxurious. Service is courteous and location is tranquil if a bit off the centre. Breakfast was glorious & elegant if a bit limited in choice, and the old foul breath smell spanish head waiter was not a strong point. All in all, what could have been an amazing stay, turn out to be mediocre.
- Official Description (provided by the hotel):
- Join us at Sydney's most exclusive harbourside address, The Langham, Sydney. Nestled in the historic rocks district, on famous Kent Street, this beautiful five star retreat has recently undergone a grand transformation, now boasting the largest guestrooms in the city. All rooms and suites feature opening windows, Juliette balconies and/or signature terraces, with the focus remaining on a grand residence experience for guests. Kent Street enjoys seclusion and privacy, whilst being a five minute stroll through The Rocks to The CBD; and all of Sydney's iconic locations. Our signature Pink Taxi is onsite to deliver you to any appointment you need within the CBD, with compliments. Guests are treated to Western Harbour views across White Bay or a stunning city skyline outlook across Sydney. Our global partner, Wedgwood, joins us for Afternoon Tea hosted in opulent Palm Court. Channelling pure sophistication, indulge in harbourside views, light drenched spaces and ambience jazz playing. As the sun sets over Palm Court Bar, jazz and mixology come together to create a gastronomical tasting experience like no other. The hotel is also host to Sydney dining hotspot "Kent Street Kitchen" led by internationally acclaimed Executive Chef, Thomas Heinrich. Delivering old world techniques combined with modern sophistication, everything in European chic can be anticipated. Featuring one of Sydney's most beautiful Chef's Table, three metres of white marble flanked by high back salmon chairs, Thomas Heinrich welcomes you to his personal table, positioned in the middle of the restaurant. The Day Spa at The Langham, Sydney continues to offer relaxation and luxury at the highest level when it comes to personal escape. Our newly designed and extended spa features facials, massages advanced skin care from German beauty pioneers, BABOR, exclusive Blue Mountains based IKOU and new partner, Aromatherapy Associates. The Langham, Sydney's renowned 20m indoor pool, voted Sydney's #1 hotel pool experience, features a star-dappled sky ceiling, meaning guests can swim under the stars, any time of the day or night. With a strong focus on luxury local experiences; The Langham, Sydney also offers private butler tennis afternoons, elegant boxed take-away picnics, unique terrace dinners, cocktail tasting experiences and local touring options for a luxury clientele. Modern Luxury and attention to detail, like Sydney has never experienced. Please, join us. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Hotels.com, Ebookers, Odigeo, Agoda, Southall Travel, Travelbag, TravelUp, Traveltool, S.L.U. and HotelQuickly so you can book your The Langham, Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Observatory Hotel Sydney