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“The heritage terraces”

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Rendezvous Hotel Sydney The Rocks
Ranked #49 of 175 Hotels in Sydney
Certificate of Excellence
Canberra, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“The heritage terraces”
Reviewed 21 April 2014

Location is fantastic. Staff excellent. Highly recommend this hotel BUT don't be fooled by the heritage terraces accomodation like we were. Pics look passable but in real life it is sad. The terraces are just the facade and the inside looks like it had a makeover about the 80's, maybe early 90's &has been left there. Shabby& not chic!! However Rates have moved with the times and were very chic and not shabby!! Not worth it. the sofa would look more appealing waiting on the curb for collection. &Just to add...... You can't use the cooking facilities due to the risk of fire alarm going off &incurring a $1200 fire brigade fee ( according to the signs posted in the kitchen& on the appliances! The modern part of hotel is lovely and staff were very understanding. I expect they have heard this before.

Room Tip: Don't choose the heritage terrace
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank Debcan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Rendezvous Hotel Sydney The Rocks, responded to this review, 23 April 2014
Dear Debcan2014

Many thanks for taking the time to leave a review. Your feedback is greatly appreciated as we are always striving to improve our offering.

It is terrific to read that you enjoyed Location and Services provided by the staff at the hotel and we are pleased to inform you that the heritage terraces looking dated you mentioned has been addressed with our team and we are in the process of updating the Terrace Houses

We look forward to welcoming you back again soon.

regards
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Traveller tips help you choose the right room.   Room tips (297)
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English first
Christchurch, New Zealand
Level Contributor
345 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 20 April 2014

The location of this hotel, where we stayed for the second time, is very convenient.
The staff are extremely friendly and helpful. The rooms are spacious and ours had a balcony overlooking Sydney Cove (when there are no cruise ships in the harbour...) However, the rooms start a bit to age, especially the bathrooms and kitchen areas.
Breakfast is quite expensive for what is offered and the breakfast room was therefor rather empty. Positive is the underground parking garage with direct acces to the hotel lobby.
Negative in our case were the two steps at the entrance that make it difficult to enter with a wheelchair. Should be reviewed and we notified the management for the second time.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank Karel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Rendezvous Hotel Sydney The Rocks, responded to this review, 23 April 2014
Dear Karel

Many thanks for taking the time to leave a review. Your feedback is greatly appreciated as we are always striving to improve our offering.

It is terrific to read that you enjoyed the spacious rooms over looking the Sydney Cove and of course he location of the hotel in the Rocks and we are pleased to inform you that the two steps at the entrance which makes it difficult to enter with a wheelchair you mentioned has been addressed with our team and we have a mobile ramp available at the reception to assist in the future.

We look forward to welcoming you back again soon.

Regards,
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cheshire
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 14 April 2014

We stayed here for 5 nights when we were in Sydney this month. Clean, comfortable and contemporary, and in a perfect location, 5 minutes walk from Circular Quay. Kitchen area was well appointed so self catering was an option which helped after a long day site seeing. Comfy bed and spacious room too. Of particular note was the friendly and attentive service provided by the staff - nothing was too much trouble, and they were particularly helpful in assisting when one of our party was taken ill during our stay. Thank you Rendezvous The Rocks, this was our second visit, and we will return!

Room Tip: Harbour Views are great except when cruise ships are moored at overseas passenger terminal!
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank velademar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Rendezvous Hotel Sydney The Rocks, responded to this review, 23 April 2014
Dear velademar

It is delightful to hear that you thoroughly enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope that you will stay with us on your next trip to Sydney and look forward to welcoming you back.

regards
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Gloucester, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 April 2014

The room was clean and comfortable with a small kitchen area. A great location right in the heart of the Rocks so it was close to numerous restaurants and bars and also the weekend markets. It was a short walk across the road to the Opera House and Circular Quay.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Rendezvous Hotel Sydney The Rocks, responded to this review, 14 April 2014
Dear Jane L

It is delightful to hear that you thoroughly enjoyed your stay with us. Thank you for taking the time to review our hotel. We hope that you will stay with us on your next trip to Sydney and look forward to welcoming you back.

When booking your next stay, pre-book your breakfast on check in to enjoy a discount!

regards
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Gateshead, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 April 2014

Stayed in this hotel for five days and it was clean and spacious. Although there was no view and not sunny. However, I wasn't there to stay in hotel all day. I found the service excellent and the location was the best to explore the Rocks area and the rest of the City. Near to transport links. Bit pricy but worth it. Would recommend.

Room Tip: superior room spacious
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  • Stayed March 2014, travelled solo
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Helpful?
1 Thank Marion L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Rendezvous Hotel Sydney The Rocks, responded to this review, 14 April 2014
Dear Marion L

We are so glad to hear that you had an enjoyable stay with us.Thank you for taking the time to post a review about Rendezvous Hotel Sydney The Rocks

Thank you for pointing out excellent service you have experienced during your stay with us. As you mentioned, we are proud of our service we provide at this hotel. I am also pleased that you were happy with our location of the hotel in the Rocks.

Thank you again for sharing the experience of your stay with us and we hope to see you again next time.

Kind regards,
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Melbourne, Australia
1 review
Reviewed 12 April 2014

Fantastic views of the Opera House, Harbour Bridge and city. Located within walking distance of most things including good access to public transport. Rooms clean. Pool and spa were great. Staff friendly and polite.
We had an apartment which was big enough for a family of 4. King bed very comfortable. Kids said roller beds not that great. Unfortunately our fridge broke down (even though it was newish) however it was replaced with a bar fridge until a replacement could be made. Car parking was available which was good and we were able to leave the car there after checkout till 4.30pm as that was the time we checked in on the first day. There was a $40 charge per day for parking.
Overall we were happy with the room and location.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Connie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravi S, General Manager at Rendezvous Hotel Sydney The Rocks, responded to this review, 14 April 2014
Dear Gerrard95

Many thanks for taking the time to leave a review. Your feedback is greatly appreciated as we are always striving to improve our offering.

It is terrific to read that you enjoyed the spectacular views of the Opera House and Harbour Bridge, City we are pleased to inform you that the fridge you mentioned has been addressed with our team and resolved.

We look forward to welcoming you back again soon.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tiny, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 April 2014

My wife and I along with 3 other couples stayed at the Rendezvousfor 4 nights pre-Cruise and again 2 nights post Cruise. We had stayed at this Hotel in 2006 and enjoyed it then as we did this time. The price is right, the rooms are clean (nothing fancy), the service was excellent and the Location is Priceless. Just a few steps out the front door and you can fast food or fine dine, walk and explore Circular Quay or board a Ferry to explore this beautiful Harbour. If you intend to do the Sydney harbour Bridge climb.....the office is only 6 minutes walk away. You are only 10 minutes walk to the Circular Quay bust stop where you can take the Free Bus ( #555) up George St. to see the Market, the Queen Victoria Hotel and China town. We opted for the Breakfast option when we first booked as it was offered at a cheaper rate then if you booked at the last minute. The breakfast was very good with a good selection of breakfast food along with juices and fruit. The front desk were always willing to do what they could for us in regard to directions either for attractions or dining.....and as I mentioned earlier the Location is perfect.....we loved this little Hotel situated in The Rocks and if travelling again to Sydney we would book this Hotel again in a heartbeat.

Room Tip: We asked for a balcony as we like to sit out at days end and enjoy a glass of wine.
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  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
1 Thank KenWay2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rendezvous Hotel Sydney The Rocks

Property: Rendezvous Hotel Sydney The Rocks
Address: 75 Harrington St | The Rocks, Sydney, New South Wales 2000, Australia (Formerly Rendezvous Stafford Hotel Sydney)
Region: Australia > New South Wales > Sydney > The Rocks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#35 Romantic Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Rendezvous Hotel Sydney The Rocks 3.5*
Number of rooms: 61
Official Description (provided by the hotel):
Immerse yourself in Sydney's colourful past in The Rocks. Select from Rendezvous Stafford Hotel Sydney's unique offing of historic Terrace Houses, One bedroom apartments and spacious Studio Rooms. This 61 room boutique hotel is a hidden treasure, the Rendezvous Stafford Hotel Sydney is only moments from Circular Quay, the Harbour Bridge and Opera House. ... more   less 
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Also Known As:
Clarion Collection Sydney
Sydney Clarion Collection
Clarion Sydney

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