From the moment we arrived (really early in the morning), the hotel staff tried to accommodate us and made us feel comfortable. We were able to use the pool and fitness facilities to freshen up. They then kept our suitcases while we toured the city and brought them to our room which was ready for us late morning.
We had access to the lounge which is very nice. Note that kids aren't allowed later afternoon, which I'm guessing is when alcohol is available.
We were able to book a single room with 2 large beds for 2 adults & 2 kids. Beds were really comfortable with soft sheets. Everything was spotless and had a high quality feel.
Location is Excellent. Downtown, near the train station from the Airport and walking distance to the harbour/Opera house.More