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“Upgraded to the Penthouse Suite :-)”

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The York by Swiss-Belhotel
Ranked #52 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed 24 November 2012

I flew to Adelaide for my sister's wedding and accompanied the bride and groom on honeymoon..along with my sister's niece! First stop was The York for a few days and despite not advising them that we were on honeymoon we were upgraded to the Penthouse on the 28th floor.

The Suite was huge, extremely comfortable and very well equipped. We ate in on a few evenings and the views from both terraces were stunning.

The staff were polite and helpful at all times..even when I asked for help with Internet connection for the umpteenth time!

Great central location; walking distance to both Sydney and Darling Harbours, the shopping centres and many good restaurants.

Room Tip: The higher the better ;-)
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  • Stayed: November 2012, travelled with family
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Thank London_Escapee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded 26 November 2012

Dear London_Escapee,

Thank you for your feedback- management and staff at The York by Swiss-Belhotel are pleased to hear your stay felt extra special. We look forward to seeing you next time

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675 - 681 of 959 reviews

Reviewed 21 November 2012

I love staying at The York - ideal self-catering appartments in the centre of Sydney. The Appartments are all very comfortable, well kitted out and the staff are always very friendly and helpful. The pool deck and spa pool are great to relax and unwind after a day of work or play.
My favorite place to stay in Sydney

Room Tip: Some of the rooms get a water view, need to be high up.
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  • Stayed: November 2012, travelled on business
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Thank ShaneH13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded 22 November 2012

Dear ShaneH13,

Thank you for your feedback on The York by Swiss-Belhotel- The recreational area certainly is a nice place to relax!

We look forward to seeing you next time

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Reviewed 21 November 2012

Stayed at the York for 1 week in Oct.
The location was excellent right in the middle of the CBD close to the train station, Woolies and Liquerland(LOL)
great city Views, people have complained about the street noise but at the end of the day if you book a hotel right in the middle of the city what do you expect? we certainly were not bothered any noise.
The appartment was spacious, clean and had everything you need for your stay. the Housekeeping were brilliant and so polite.
If we stay in Sydney again I would definately choose the York.

  • Stayed: October 2012, travelled with family
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Thank AnneBsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded 22 November 2012

Dear AnneBsmith,

Thank you for your feedback on your recent stay at The York by Swiss-Belhotel. I will be sure to pass it onto the staff.

We look forward to welcoming you back next stay

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Reviewed 18 November 2012 via mobile

Our group of two adult couples stayed for 5 nights in one of the refurbished deluxe 2-bedroom apartments on the 20th floor. Although you don't get much in the way of views from this hotel the rooms are spacious enough and have a modern feel to them and all that you need in a self-contained style of accommodation. The only thing that we found to be a negative was that you only get one toilet in the apartment and it is in the bathroom which can be inconvenient for 4 adults. Every day of our stay the room was well serviced by mid-afternoon and on the couple of occasions that we needed to call for more teabags and the like they were delivered promptly.

This hotel is situated within an easy 10 minute stroll to Circular Quay and there are plenty of convenience stores and places to eat in the general vicinity. The little Japanese restaurant next door had great food at a great price.

We found the in-house gym to be rather small and ended up not using it after our first visit.

It is not a cheap hotel to stay at but we think it is well worth the cost and would not hesitate to stay here again in the future or recommend it to family and friends.

  • Stayed: November 2012
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Thank fungooley_ruley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded 22 November 2012

Dear Fungooley_ruley,

Thank you for your feedback on The York by Swiss-Belhotel. We are pleased to hear you enjoyed your stay. For future reference when booking, we do also offer two bedroom, two bathroom apartments- they are listed as two bedroom ensuite apartments.

We look forward to welcoming you back on your next stay.

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Reviewed 16 November 2012

Spent one night here with friends from UK, didn't spend too much time in room as busy sightseeing, but rooms were very nice, 1006 recently refurbished with nice city view and large balcony, staff were lovely, had to pay extra for parking but quite reasonable for city parking, concierge were very friendly and happy to assist where needed...being locals I would definitely stay here again!

Room Tip: We found level 10 was good, had a one bedroom....friends on same level had studio which was in need...
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  • Stayed: November 2012, travelled with friends
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Thank Countymum67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded 18 November 2012

Dear Countymum67,

Thank you for your feedback on your recent stay- 1006 is one of quite a few apartments that has undergone recent work and we are glad to hear you are pleased with what you saw.

We look forward to welcoming you back on your next stay.

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Reviewed 14 November 2012

we were upgraded to room 2801, the top floor. we did not opt for a renovated room however we were delighted. fully equipped kitchen, lovely terrace, spacious, impeccably clean, extra room if you have any children. walked to catch the ferry to manly in minutes. I gave 4 stars as I do not recall a bell hop or any assistance with our luggage also, the reception is modest sized though high ceiling. Based on our experience, 4-4.5 star rating seems accurate. Front desk very helpful with taxis.

Room Tip: We were in Room 2801 and are posting some pics. it is not refurbished it's great though
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  • Stayed: October 2012, travelled as a couple
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Thank Stephanie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded 18 November 2012

Dear Stephanie B,

Thank you for your feedback and we are glad to hear you enjoyed your stay with us.

We hope to see you back in Sydney soon at The York by Swiss-Belhotel.

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Reviewed 12 November 2012

We booked this hotel for a quick trip away. The pictures and room description looked promising. We booked a room that had been refurbished (1 bdrm apartment with modern fixtures et al). Upon arrival (rather late, 8pm) we checked in and proceeded to our room. Perhaps it was because it was late or we had just been confined to a car for 4 hours, but the moment we entered the room we began to laugh hysterically.
Judging by the decor and furnishings, we could only assume we were transported back to the late 60's. The tiles in the bathroom and kitchen were bright yellow and the little things like, I don't know, fake plastic plants (complete with months of congealed dust - Yes I have photographic evidence) really set the mood.
The room itself was probably one of the most spacious we have stayed in and the bed itself was very comfortable.
The location is fine (15 minute walk to Darling Harbour) and check-in and check-out was handled professionally.
We didn't request another room, basically due to the fact that we didn't have time if we were going to get out and about that night.
I'm of the opinion that if the bed is comfortable and the room quiet and clean enough then I don't make too much of a fuss, you aren't staying there to see the motel after all. After reading a few reviews and seeing that this type of room 'switcheroo' occurs pretty commonly at The York, I thought I would just confirm that yes, make sure you check out your room before you pay and also that you request a room change if this happens to you in the future upon checking in. One would assume they would be fairly accommodating.

Room Tip: Not all the rooms are retro styled. Don't be sucked into the time warp!!!
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  • Stayed: May 2012, travelled as a couple
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1  Thank SnitznSunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, General Manager at The York by Swiss-Belhotel, responded to this reviewResponded 18 November 2012

Dear SnitznSunny,

Thank you for taking the time to provide feedback on your stay at The York by Swiss-Belhotel. We are glad to hear that you were pleased with the service, apartment size and location.

With regards to the apartment style, approximately 85% of our apartments have been refurbished. Apartments listed as superior or standard are our unrefurbished and are sold at a discounted rate.

Our deluxe apartments are our refurbished apartment type and over the course of 2012 we have been doing extensive works to bring all apartments into the Delxue category. This is set to continue in 2013 however the works are being completed during quiet times to avoid disruptions to our guests.

Our unrefurbished apartments should still be cleaned to the highest standards and I will be sharing your feedback with the department heads.

We look forward to welcoming you back the The York by Swiss-Belhotel on your next stay in Sydney.

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Additional Information about The York by Swiss-Belhotel

Address: 5 York St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#48 Luxury Hotel in Sydney
Price Range: £113 - £287 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The York by Swiss-Belhotel 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
The York by Swiss-Belhotel is located in the heart of the CBD offering a combination of Studio 1 and 2 Bedroom Apartments. Each apartment offers a spacious living area, fully equipped kitchen, 1 or 2 bathrooms, laundry facilities and balconies. Most apartments have views that extend to the City SkyLine, and the Executive Apartments overlook Sydney Harbour Foreshore*.*Views are not uninterrupted ... more   less 
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Also Known As:
The York By Swiss-Belhotel Hotel Sydney
York Apartment Hotel
York Apartment Sydney
Apartment Hotel New York

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