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“Complete flat in a great location, grown ups only!!”

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The York by Swiss-Belhotel
Ranked #49 of 179 Hotels in Sydney
Certificate of Excellence
Melbourne, Australia
Level 5 Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Complete flat in a great location, grown ups only!!”
Reviewed 15 April 2014 via mobile

Stayed in a 2 bedroom flat for 2 nights over Easter holidays. It was very quiet, only 4 flats on the floor. The whole place was spotless which is really nice and a big push to use jacuzzi and sauna. The heated pool was really warm, 22 deg I reckon but I just stayed in the jacuzzi!!
Very noisy outside, forget using the balcony, but good soundproof windows.
Staff was not really warm, they looked and felt busy.
Biggest disappointment was the cot we pre booked in our room; it was a disgrace!
the mattress was broken and we used 4 blankets to try and make it comfortable. Really don't understand why anyone would have even dared to set it up. I mentioned it and was told to put more blankets?!
It is clean, big, great location but customer service lacks.

Stayed April 2014
Helpful?
2 Thank melb3056
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
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English first
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

We were welcomed by your cheerful reception staff on Friday 11th April and were given a totally unexpected upgrade. Thank you!
The two bedroom apartment on the 20th floor with a view out to the harbour was very much appreciated as we rarely splurge on a night in the city. I cannot fault your apartment nor your service, it was wonderful and I would not hesitate to stay here again or recommend you to my friends

  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank DayleEdwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deloraine, Tasmania, Australia
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 April 2014 via mobile

Stayed with family for two days before heading off on a cruise, was pleasantly surprised to find we had been upgraded to a two bedroom apartment instead off a one bedroom when we checked in, lovely apartment on the 16th floor overlooking the pool, which along with the spa was enjoyed by us and also friends who were staying next door ( we asked the staff and they were happy for us to have them visit), centrally located and easy walk to the overseas passenger terminal for those cruising. Would definitely stay again.

Stayed April 2014, travelled with family
Helpful?
1 Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 April 2014

Very good apartment.

Although the location is in the centre of the CBD, it is ideal for good access to the harbour ports, the Bridge, Opera House etc.

Friendly staff. Wifi available and a good little business centre where you can print boarding passes etc.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Purbeckwalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level 5 Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 April 2014 via mobile

The apartment at the York is not as nice as I had hoped. I spent the extra money to get a deluxe apartment, i.e. one that has been recently renovated. Some features seem relatively new, but others do not, e.g. the carpet is fraying in places. There is noise from adjoining apartments and traffic noise even though we are on the 18th floor. Also, the Wi Fi connection is intermittent and the speed is often slow. OTOH, the location is great - close to Wynyard Station and a grocery store. All the appliances work, including the washer and dryer. And the staff is pleasant and helpful. Overall, it served my needs, but didn't meet my expectations.

Stayed March 2014, travelled solo
Helpful?
Thank Seventyfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 8 April 2014

I stayed for one night on a work trip. This is one of the better business type hotels I've stayed in and I would stay again. The room was a good size, tastefully decorated and in good condition. Kitchenette and bathroom also a really good size. Large king size bed was very comfortable. All quite clean and comfortable. Reception staff were friendly and helpful and centrally located in Sydney so you can walk from the hotel and find cafes, shops, etc.

The only issue for me was the noise. I had a room on the corner with a small balcony overlooking the intersection at York and Jameson (?) streets and it was very, very noisy with traffic, trucks and trains rattling past throughout the night. I'd recommend asking for a quiet room at the back of the hotel and not one over looking York Street.

Room Tip: Ask for a quiet room away from the street front.
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  • Stayed April 2014, travelled on business
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Helpful?
Thank Julia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 26 March 2014

Stay in a one bedroom apartment with own kitchen and fitted out laundry in the middle of Sydney. 15 minute stroll to Circular Quay and Darling Harbour. Also a short distance to trains to the airports an other areas of Sydney. Apartment accommodation was a little old and tired but very roomy, neat and clean. Staff were very helpful and accommodating.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Yelwah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheYorkSydney, Guest Relations Manager at The York by Swiss-Belhotel, responded to this review, 7 May 2014
Hi Yelwah,

Thank you for taking time to review our property.

Our apartments are categorized in Deluxe and Standard types, but we are in the speedy process of upgrading our apartments to increase our quantity of Deluxe rooms.

Looking forward to your next stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The York by Swiss-Belhotel

Property: The York by Swiss-Belhotel
Address: 5 York St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#46 Luxury Hotel in Sydney
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The York by Swiss-Belhotel 4.5*
Number of rooms: 108
Official Description (provided by the hotel):
The York by Swiss-Belhotel is located in the heart of the CBD offering a combination of Studio 1 and 2 Bedroom Apartments. Each apartment offers a spacious living area, fully equipped kitchen, 1 or 2 bathrooms, laundry facilities and balconies. Most apartments have views that extend to the City SkyLine, and the Executive Apartments overlook Sydney Harbour Foreshore*.*Views are not uninterrupted ... more   less 
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Also Known As:
The York By Swiss-Belhotel Hotel Sydney
York Apartment Hotel
York Apartment Sydney
Apartment Hotel New York

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