I have reserved the hotel for 5 nights on the website and when I arrived at the hotel it was very small no elevator and for the price we can get better HOTEL so the receptionist was give us the choice to pay now the 5 nights or to pay only one night to try, we had chose to pay one night and to try, she said there will be no fee if we choose to leave after this one night. After a poor night we have decided to change hotel and we were leaving and another young receptionist had confirm that there will be no fee so we were happy to change hotel.
Big surprise when I arrived to tahiti my bank told me that city crown have count 1 more night for the two rooms!! unbelievible!! I try to contact them for refund me but they don't want.
I will complaint with office of fair trading.
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- Also Known As:
- City Crown Hotel Sydney