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“lovely stay with friends”

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Adina Apartment Hotel Sydney Surry Hills
Ranked #57 of 178 Hotels in Sydney
Bulli, New South Wales, Australia
1 review
“lovely stay with friends”
Reviewed 18 August 2013

I stayed in a 2 bedroom apartment a couple of weekends ago. It was just lovely. Gorgeous view over the city, very helpful staff and just minutes to walk to the city shopping. A very clean and relaxing place to stay.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Deannie2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristin A, Manager at Adina Apartment Hotel Sydney Surry Hills, responded to this review, 29 August 2013
Dear Deannie2013,
Thank you for your excellent feedback in regards to your recent stay at Adina Apartment Hotel Sydney, Crown Street.
I am very pleased to read that you found the hotel to be in a handy location.
On behalf of the team, thank you once again for your kind comments and we look forward to welcoming you back to Adina soon.
Kind Regards,
Kristin Alderman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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945 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
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English first
Adelaide, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2013

We used to live in Surry Hills but moved interstate, so I was not sure what it would be like to holiday there. The Adina Apartments were just like coming home. The location was so central and convenient to all of Surry Hills' cafes and restaurants, as well as a short walk from Hyde Park and the City. The room was very comfortable and had excellent City views, but the best aspect was the staff. All of the people on reception (Rosa, Rachel, and the others) and the various people who dropped off blankets, etc at our room were extremely polite, courteous and helpful. We will definitely be back next time we are in Sydney. :)

Room Tip: The rooms on the south or west sides (the building is L-shaped) face into the internal courtyard, so...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristin A, Manager at Adina Apartment Hotel Sydney Surry Hills, responded to this review, 16 August 2013
Dear Matt T,
Thank you for taking the time to post your positive comments about your recent stay at Adina Apartment Hotel Sydney, Crown Street.
It is a pleasure to hear that you felt at home during your stay with us and I am delighted to read you loved our location and found our team to be polite, courteous and helpful.
We are so happy you enjoyed your stay and look forward to welcoming you back.
Kind Regards,
Kristin Alderman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 15 August 2013

The Medina is situated right in the heart of Surry hills within walking distance to great restaurants and bars and also a 5 minute walk to central station.
The rooms are modern, spacious and equipped with everything we needed. We loved having the kitchen and wash facilities during our stay, and with a supermarket just a few doors down meant we could have some meals at the hotel when we preferred.

Room Tip: Ask for a room with a city view
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lowra01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristin A, Manager at Adina Apartment Hotel Sydney Surry Hills, responded to this review, 16 August 2013
Dear Lowra01,
Thank you for your TripAdvisor review, we really appreciate it.
We are delighted to know that you enjoyed your experience in our Self-Contained Apartments. The extra space certainly ensures a convenient and more comfortable stay for all of our guests.
We hope you will stay here at Adina again next time you are in Sydney.
Kind Regards,
Kristin Alderman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
1 review
Reviewed 14 August 2013

I stayed here last weekend, ahead of the City to Surf fun run. The location was fantastic for city shopping, Surry Hills eating options and to easily walk down to the start line of the race on the Sunday. The staff were friendly, the facilities were clean & comfortable and the views from our room were lovely. I would highly recommend this hotel for anyone looking for value for money, in a great location.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanniP20132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristin A, Manager at Adina Apartment Hotel Sydney Surry Hills, responded to this review, 15 August 2013
Dear DanniP20132013,
The team at Adina Apartment Hotel Sydney, Crown Street are delighted that you enjoyed your recent stay and thank you for taking the time to provide us with your positive feedback.
I am so happy to read you loved our location and the friendly staff.
We look forward to welcoming you back to Adina in the near future.
Kind Regards,
Kristin Alderman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
1 review
Reviewed 14 August 2013

I stayed at Adina on Crown St over the weekend and found the staff to be very friendly and accommodating. The room was comfortable and clean. It was a great location being so close to restaurants, cafes and a short walk into Sydney. I have stayed at Adina several times and always find the same friendly service.

Room Tip: We shared a double room which was great for accommodating two couples or friends who are happy to sh...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peta W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristin A, Manager at Adina Apartment Hotel Sydney Surry Hills, responded to this review, 15 August 2013
Dear Peta W,
Thank you for taking the time to post your valuable comments about your recent stay at Adina Apartment Hotel Sydney, Crown Street.
It’s great to read that you enjoyed the location of the hotel and found our rooms to your liking
The team and I look forward to welcoming you back to the hotel in the near future and do not hesitate to contact us if we can be of any further assistance.
Kind Regards,
Kristin Alderman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 August 2013 via mobile

Stayed here again this week. The city view rooms are worth the extra money for what you get - rooms are spacious and well equipped and the staff are always friendly and helpful. Thank you I will definitely be back.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LachTye83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristin A, Manager at Adina Apartment Hotel Sydney Surry Hills, responded to this review, 15 August 2013
Dear LachTye83,
Thank you for your positive review of Adina Apartment Hotel Sydney, Crown Street.
I am thrilled to read that you are a return guest to our hotel.
Thank you for your comments in regards to the service I will make sure this is passed onto our team.
We hope to see you back at Adina one day in the future.
Kind Regards,
Kristin Alderman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
Reviewed 10 August 2013

Checked into this hotel last month with my family for 8 nights. It was a pleasant stay. Location was great as it's quite central. Rooms were clean, oh except that the beds were not comfy. Staffs were friendly and helpful.

But a month after i came back, i got a rude shock as i received my credit card bill with extra charges of AUD23.34 from the hotel. Though it's not a lot of money but I'd hate to think how dishonest this hotel is. When asked over the email what are the charges for, it took them a long time to reply. They replied saying that it was charges from the mini bar and later sent me the invoice. They claimed that we had 2 beers from the fridge that we did not have, plus we were not notified during our check-out. I seriously think that this is not acceptable. Seriously, it's not about the money, it's about the integrity of the hotel.

It's really a shame how a pleasant hotel can do something like tht. will not recommend any friends.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lyeyee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristin A, Manager at Adina Apartment Hotel Sydney Surry Hills, responded to this review, 15 August 2013
Dear lyeyee,
Thank you for your feedback from your recent stay at Adina Apartment Hotel Sydney, Crown Street.
I am pleased to read that you enjoyed the location of the hotel, however am disappointed to hear that the minibar charges has impacted your stay, we clearly made an honest mistake and it is my understanding that this amount has now been credited back to your account, I apologise for any inconvenience this caused.
I can assure you any feedback is of the highest value to us and I will share yours with our team.
We hope to see you again in the near future.
Kind Regards
Kristin Alderman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Adina Apartment Hotel Sydney Surry Hills

Property: Adina Apartment Hotel Sydney Surry Hills
Address: 359 Crown St, Sydney, New South Wales 2010, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Surry Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #57 of 178 Hotels in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Adina Apartment Hotel Sydney Surry Hills 4.5*
Number of rooms: 85
Official Description (provided by the hotel):
Adina Apartment Hotel Sydney, Crown Street (formerly Medina on Crown) is situated only 2km from the CBD and approximately 6km from Sydney airport. Major sporting facilities of the Eastern Suburbs, e.g. Royal Randwick Racecourse,Entertainment Quarter, Sydney Cricket Ground & Sydney Football Stadium are 3km away. This apartment style hotel offers a choice of 84 fully equipped one and two bedroom apartments with ensuite bathrooms, most with balconies.The six storey building completed in 1994 and refurbished in 2008, surrounds a landscaped courtyard with swimming pool, spa, sauna, gymnasium, and barbecue area. A variety of trendy restaurants are located on the ground floor and in the local area of Surry Hills.Adina Apartment Hotel Sydney, Crown Street specialises in small meetings with a choice of four meeting rooms catering for up to 180 people.Adina on Crown is right in the centre of Crown Street, Surry Hills, voted food `burb of the year for 1998 according to Terry Durack - editor of the Sydney Morning Herald's Good Living Section. This food extravaganza begins with Bills 2 on the ground floor of Adina on Crown and extends through to Billy Kwong, Marque, The Dolphin, Fifi's, The Organic Grocer and the refurbished Clock. ... more   less 
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