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“Excellent service” 4 of 5 bubbles
Review of Rydges Sydney Central

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Rydges Sydney Central
Ranked #71 of 179 Hotels in Sydney
Sydney, Australia
1 review
“Excellent service”
4 of 5 bubbles Reviewed 19 December 2013

Nice and relaxing stay. Very comfortable and great service. Check in service was great and really quick. Quiet spot and awesome location. Bar had nice meals with reasonable prices, great service there too.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jonny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,583 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (298)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Toronto, Australia
Level Contributor
133 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed 18 December 2013

This was about my fifteenth stay at the Sebel. I am used the hotel and the range of rooms. I work for the teachers' union which has its own office building (headquarters) next door.

The rooms I have had have all but one been of exceptional quality and cleanliness. The one that wasn't was part of a three-day stay and my wife and I were moved to another room for the second and third nights. We also received meal vouchers for two meals at the hotel's expense for the inconvenience of a poorly prepared room.

We find the rooms in the main clean to a high standard.

The best thing about the Sebel is location, location, location. Next to Central Railway Station and close to Chinatown and many of the city's best theatres and cinemas.

The failing of the Sebel is the meals and catering. Heavily price padded lunches and dinners that lack value. Thank goodness that there are lots of excellent restaurants nearby and access to lots of places that do takeaway meals at reasonable prices.

Breakfasts at the Sebel are a lottery. The full breakfast option is heavily overpriced for the "army"-style bulk-cooked foods. Have learned to eat at any of the three or four nearby cafes that do breakfast seven days per week. Same spend but fresh a la carte choices of flavoursome breakfasts.

The staff are the best! desk/reception and reservation staff go the extra step to please customers and smooth one's stay.

Most of the housekeeping staff are excellent. Rarely a problem and most can be rectified any time night or day.

Not very impressed with the internal cleanliness of the couple of spas that my wife and I have had. I suspect it's one of the few parts of the Sebel that are not expertly maintained.The pool and gym and roof garden are great.

Lots of ticks in most of the boxes for this place.

Room Tip: Book early and be polite and you get an upgrade reasonably often if its available.
See more room tips
  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iain_lmta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 December 2013

My friend and I get together for a night or a weekend to catch up, a couple of times a year, as we live on opposite sides of Sydney. We have been friends for almost 50 years, and worked in our very first jobs together!

On this occasion it was to use my Adv+ complimentary night before it turned into a pumpkin at midnight on the night we stayed! I had been in Melbourne for six weeks while my daughter had No 3, helping to look after the other two grandchildren. I had arrived back in Sydney the night before, utterly exhausted! My girl friend had driven from Syd to Lismore to deliver her old car to her sister, then flown back to Sydney,.so she was also exhausted. So, we met around 3 or 4 at your hotel, and we were both so tired we decided just to stay in. We seen plenty of Sydney, and we just wanted to catch up!
,
We had coffee and a snack and started on a bottle of bubbles in the hotel's bar/coffee shop, on the corner, and talked! We asked could we just drink the one glass, then transfer it to the restaurant to finish at dinner. He was most happy to do that for us. Very helpful in fact.

Then we went back to our room and freshened up, talked some more, then arrived in the restaurant just after 6pm, when our wine was brought straight to our table by a lovely blonde Aussie girl, unfortunately I have forgotten her name, but she was extremely attentive and nothing was too much trouble! (She said she had a cousin who was a hairdresser in Lismore when my friend said she had been there this week) We even had our main course, then went up to our room to watch the Catalyst on ABC TV that was on statins, and then returned to the restaurant for our dessert. Considering their was a big conference group also having dinner it was exce

Our meal was delicious and so was dessert, except the dessert chef forgot to put the sherry in the sherried english trifle, so the savoiardi biscuits in it were very crunchy instead of soft!

We then took the rest of our bottle of bubbles to our room and sat up in bed watching the late news and drinking it. VERY relaxing!

In the morning we had a very relaxed brekkie in the restaurant then checked out at 11am. Our only suggestion, not a complaint is to have some small bowls and bread & butter sized plates near the refrigerated fruit, yoghurt etc section please. It's annoying to have to go back to the hot food to get a plate!

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 December 2013

Wow! To the reception staff! Thank you lovely lady that checked us in. Very friendly, polite and welcoming. Housekeeping staff tops. Rooms clean, bedding configuration needed changing which was done fairly promptly. Great pool area. Lovely breakfast. Location to the Allianz Stadium is awesome! We walked there quicker than the taxi's driving on the road next to us. The room we had was close to the top floor - apparently these are the larger rooms. Very spacious indeed. Air con was not the best - struggled a little to keep the room cool. Parking available which was also a plus.

Room Tip: Apparently the rooms on the top floors are more spacious
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rydges Sydney Central

Property: Rydges Sydney Central
Address: 28 Albion St | Surry Hills, Sydney, New South Wales 2010, Australia (Formerly The Sebel Surry Hills)
Region: Australia > New South Wales > Sydney > Surry Hills
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Sydney
#39 Family Hotel in Sydney
#47 Business Hotel in Sydney
#66 Luxury Hotel in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Rydges Sydney Central 4.5*
Number of rooms: 271
Official Description (provided by the hotel):
4.5 star hotel in Surry Hills. 271 guestrooms, with a 15m heated indoor pool, spa, sauna & gymnasium. Along with 2 restaurants and bars & cafe. ideal space for meetings, events & conferences ... more   less 
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Also Known As:
The Sebel Surry Hills Hotel Sydney
Sebel Surry Hills Sydney
Citigate Hotel Sydney
Sebel Surry Hills Hotel Sydney

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