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“SUPER VALUE TV PACKAGE”

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Sofitel Sydney Wentworth
Ranked #66 of 179 Hotels in Sydney
Certificate of Excellence
Reviewed 3 October 2009

Wow, if this is not the best value at a hotel, I don't know what is. Our package cost $298 and was for 2 adults and 3 children. It included soft drink, water, juices all day, pre dinner canapes and drinks, afternoon tea, buffet breakfast, upgrade to a luxury room, bottle of wine AND valet parking! Rooms are pleasant but housekeeping attention to detail is rather poor, with pubic hair left all over the place. With the extreme value of this package I was prepared to turn a blind eye, but at standard rates I would have been very unhappy indeed. Position is good, with easy access to shopping, business and circular quay districts.

  • Stayed: August 2009, travelled with family
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1  Thank GeckoTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelDaviss, Executive Assistant Manager at Sofitel Sydney Wentworth, responded to this reviewResponded 7 October 2009

Dear Travelwizsydney,

Thank you for taking the time to write on Trip Advisor about your recent stay at the Sofitel Sydney Wentworth.

The Sofitel Sensations Package is definitely good value for money and has and has been very popular. It is a great way to spend some quality time with the family and the position of the hotel is also perfect for all of our guests either here on leisure or business. The points you have raised about the hotel room you stayed in during your recent visit is something that concerns me greatly and our Executive Housekeeper is looking at this week to ensure this is addressed immediately. I can assure you that delivering a luxury experience remains our priority at Sofitel Sydney Wentworth, regardless of the style and value of the package you have selected.

Thank you once again for taking the time to share your feedback and I hope to look forward to welcoming you back to Sofitel Sydney Wentworth in the near future.

Kind Regards

Michael Daviss
Executive Assistant Manager

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5,294 - 5,300 of 5,627 reviews

Reviewed 2 October 2009

Had to pay AUD24.95 for 24 hrs internet and got at best 0.50 Mb/s download and
0.13 Mb/s upload speeds, see test result here http://www.speedtest.net/result/580845557.png
What technology are they using?? What a rip-off!!

  • Stayed: October 2009, travelled on business
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2  Thank DoMeAFavour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2009

The Sofitel Wentworth is an excellent hotel. The service is incredible, the rooms are spacious and clean, and the beds are some of the most comfortable I've ever slept in!

The sheets and towels were luxurious, the orchids and floral displays throughout the lobby and entire hotel were divine, and the staff were so helpful and attentive. The location is great too, close to the Rocks and all the best shops.

We received a tremendous deal by choosing the Indulgence package, which entitled us to afternoon tea, pre dinner drinks and canapes, dinner and dessert, a complimentary bottle of wine, and full buffet breakfast!

I would definitely love to stay there again next time I'm in Sydney.

2  Thank thriller_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2009

Great Location,very comfortable room and bathroom,friendly service,good breakfast buffet style and room service.Plush lobby and nice bar on ground floor.Stayed here on many occasions and never had reason to complain!

  • Stayed: August 2009, travelled on business
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1  Thank EdinburghGraemekidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2009

Stayed one night here on the sensations package,along with a lot of other people.We stayed in a superior room,which overlooked the courtyard.The room was clean and comfortable,and the bed was like sleeping on a cloud.The bathroom was on the small side though.
Our package included afternoon tea,a good selection of sandwiches and cakes,with great coffee.Pre dinner drinks with a buffet of really good hoers doerves.Two course dinner and bottle of wine,and buffet breakfast.All the meals were really good,with lovely service from the staff.
At no time were we made to feel like 2nd class because of the package as one previous reviewer said,the staff were proffessional,and polite,and went out of their way to help.
I would stay here again,and would recommend this hotel to others.Maybe upgrade to club room next time.

  • Stayed: September 2009, travelled as a couple
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1  Thank jut1702
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2009

I have stayed at the Sofitel Wentworth three times when i have visited Sydney over the last two years. On the last occasion i was bitterly disappointed.

My first two experiences were great, the hotel looked fantastic and i was quite happy with the service and decided when ever i was to return to Sydney this would be my place of choice!! (I work for an airline so getting up there is cheap).

On my last occasion we were put in a room which was hidious and a lesser room than what we had booked. The room looked out onto a dirty courtyard and the bed was not the best which they seemingly love to boast about! After further inspection it was a DUNLOP Mattress which looked like it was bought 20 years ago and was incredibly uncomfortable!! (We had a look because we knew it didnt feel right!)

  • Stayed: January 2009, travelled as a couple
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1  Thank DMCJQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2009

We checked in at the 'club checkin' which was great, room was lovely.
The club lounge was so convenient as in other Sofitel hotels.
We dropped in to the lounge for afternoon tea, then for pre-dinner drinks and canape's. Breakfast was a little busy but the staff were very friendly and helpful so you didn't mind the slight delay.
it was located within walking distance to everything and the staff were very helpful.
We really enjoyed our stay here and would stay again.

  • Stayed: July 2009, travelled as a couple
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2  Thank Buddenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Sydney Wentworth

Address: 61-101 Phillip St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Family Hotel in Sydney
#28 Romantic Hotel in Sydney
#33 Business Hotel in Sydney
#59 Luxury Hotel in Sydney
Price Range: £102 - £359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Sydney Wentworth 5*
Number of rooms: 436
Official Description (provided by the hotel):
Sydney's time-honoured five-star hotel in the heart of the shopping and business district has a solid reputation for impeccable service and incomparable elegance. The recent renovations artfully combine the latest in modern convenience with the old-worldcharm that has made it an architectural icon. The hotel boasts premier conference facilities,a fabulous health club. Experience haute cuisine at the restaurant or slip into the lounge for an afternoon tea or an intimate night cap. ... more   less 
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Also Known As:
Sofitel Sydney Wentworth Hotel Sydney
Accor Sydney Wentworth
Sydney Sofitel

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