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“Average but over priced”
Review of Base Backpackers

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Base Backpackers
Ranked #22 of 143 Speciality Lodging in Sydney
Reviewed 3 August 2014

Standard base but majorly over priced! Stayed in a ten bed dorm which was clean and spacious. The air con seemed to make me and most people in the room ill. Stayed here for a week whilst finding a job and a shared apartment. Couldn't stay here much longer, kitchen was ok bit cramped for the amount of people. Stayed in many hostels in Australia and Sydney and this is a pretty decent hostel for Sydney right in the centre great place to start in Sydney I would recommend for first time travellers in Sydney who are looking for jobs etc. the bar next door scary canaries is a famous backpacker bar, but after one visit you've seen it all it has to offer. Overall decent but could only do a week couldn't stay there long term.

  • Stayed: September 2013, travelled with friends
    • Value
    • Rooms
    • Service
Thank BackpackingJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raph K, Manager at Base Backpackers, responded to this reviewResponded 6 August 2014

Hi,
thanks for taking the time to leave your valuable stay about your stay with us one year ago! we do really appreciate the feedback! Just as an fyi the property has had some significant renovations and a huge face lift which we are sure you would be really impressed by, as well as a big managerial shakeup! we are also at the moment about $4-5 cheaper then some of our key competitors through Sydney in standard dorms.
We do hope if you come back to Sydney in the near future we get another chance to exceed your expectations!
warm regards,
BASE Crew

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397 - 403 of 728 reviews

Reviewed 23 July 2014

We stayed in lots of hostels during our travels around Australia (including city hostels) and this was one of our worst choices. It has some good qualities, but was not for us, so if you're looking a double room, find another hostel.
Pros: good location (right near darling harbour), clean, good value

Cons:
Unwelcoming staff (we were fresh off the plane from the UK when we arrived here, so a friendly face would have been nice - they didn't even bother to show us/explain where the communal areas/facilities were and we seemed to be inconveniencing them when we asked any questions).

Extremely noisy (the double rooms are above the nightclub attached to this hostel, you will not sleep if you stay here on a Wednesday)

Overall I'd say if you're 18 and want to go out drinking, get wasted and join in with their various "activities" (think wet t shirt contests) then you'd probably love it. If you're more interested in talking to other like minded travellers, having a few drinks and then getting some sleep - I'd say spend a bit more and look elsewhere.

Stayed: August 2013, travelled as a couple
2  Thank EJoyceG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raph K, Manager at Base Backpackers, responded to this reviewResponded 24 July 2014

Hi,
thanks for taking the time to leave your valuable feedback with us! we do take it very seriously as a measuring stick to seeing what we can work towards to better meet the demands of our awesome clientele. I See that you stayed with us in August of 2013, which is one year ago, so I just wanted to run through some of the changes that have happened since then:
we have all new Senior management through the hostel, with stacks of new front line staff with an increased focus on customer engagement and service throughout the hostel.
we have had extensive renovations to our reception and communal areas, & we now have more communal space per guest then any other hostel in NSW, with an enormous kitchen, stacks of comfy couches and our own Cinema!
we have recently switched cleaning companies to a higher level hotel based company,
& we have had extensive electrical and carpentry upgrades throughout the Hostel.

We are also a short while off of constructing a new private room 'wing' in the building that will be fully noise insulated and operate as a 3 star style hotel offering which will be ready in only a few short month time.

Given you did stay with us a year ago, we do understand that the property was going through a rough patch, but should you ever come back to Sydney we would strongly encourage you to come along and see the large strides the business has taken,
as we are absolutely sure we will exceed your expectations!

Warm Regards & Safe Travels,
Raph Kozminsky,
General Manager,
BASE Sydney

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Reviewed 19 July 2014

I spent my first week in Sydney at this hostel and I must say it was a great experience. Reception staff were very friendly, facilities were clean and they had under bed lockers. The kitchen is really big with enough space for plenty of people to cook but they don't have an oven but everything else they do have. It is a very social hostel :)

  • Stayed: July 2014, travelled solo
    • Value
    • Rooms
    • Service
1  Thank ALouise111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this reviewResponded 20 July 2014

Hi there,

Thanks for choosing to stay at Base Backpackers Sydney. We take these reviews super seriously, and are really appreciative of you taking the time to complete one for us. It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for.

We are working on getting an oven as we are going to upgrade our kitchen very soon :)

We hope to again welcome you back to Base Sydney or another Base property in the near future.

Best Regards & Happy Travels,

Jeroen
Guest Services Manager
Base Sydney

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Reviewed 16 July 2014

I enjoyed staying at Base Hostel. It was in a great location - friendly staff you were welcoming and accommodating. I stayed in the ladies only of the hostel and there were hairdryers and straighteners for use which was great. the bathrooms were clean and up to date.
Overall a pleasant stay compared to other backpackers I have stayed at!

  • Stayed: July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank jisimids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this reviewResponded 20 July 2014

Hi there,

Thank you so much for your awesome review. I am happy to hear you like our newly updated Sanctuary (female only) area and that your overall stay was great. We are working really hard here to keep this place nice and clean and have great and helpful staff :)

We hope to again welcome you back to Base Sydney or another Base property in the near future.

Best Regards & Happy Travels,

Jeroen
Guest Services Manager
Base Sydney

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Reviewed 8 July 2014

Me and a friends stayed here whilst on our gap year travelling in Australia. We enjoyed it loads purely because it was such a social hostel and it was very centralised as well meaning that we didn't need to travel far in order to sight see and get out during the day.
Base is a great hostel because it organised nights and things for backpackers to do during the day and during the night. Its also good as they have a travel desk situated in the hostel aswell.
Its kept very clean also with people that come round to your room in the mornings to clean them.
Overall a great hostel for a backpacker!

Room Tip: We stayed in a 10 bed dorm which was great to meet people!
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  • Stayed: April 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Geepea95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raph K, Manager at Base Backpackers, responded to this reviewResponded 14 July 2014

Hi,
thanks for taking the time to leave your feedback with us! we take these reviews super seriously as we constantly work towards doing better by you guys, our customers.
It seems like in this case we really did well by you guys which is fantastic to see!
Hopefully we get to welcome you back here to stay next time you are in Sydney,

All the best,
BASE Crew

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Reviewed 8 July 2014

Stayed at Base 2 weeks ago. Was recommended to me by my travel agent so I researached it a little and just booked. Definitely a good choice. Especially if you have limited time in Sydney. Central to all the main attractions (walking distance), so no need to schlep around in expensive taxis. I booked the 6 person dorm with en-suite. Was very clean, neat and tidy. Wifi was expensive and if you leave your luggage in storage for even just an hour or 2, you have to pay. Other that that, no compaints. Staff very very knowledgeable and helpful. Gave me options as to how to best utilise my limited free-time, what the must-see's where and what I could skip.

Room Tip: Go for en-suite and a smaller sleeper dorm. Less noise and disturbance.
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  • Stayed: June 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nolan285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this reviewResponded 8 July 2014

Hi Nolan,

Thanks for your awesome and helpful review. I love hearing how helpful our staff was as I do think this is one of the most important things in a hostel :)
As you probably noticed in these 2 weeks, we work really hard to keep this building nice, clean and tidy so I'm happy to read you noticed.
As for the lockers, have no space for all check-outs to store their bags in our storage room (for check ins) so this is why we have coin operated lockers that people can choose to use if they would like too :)

Again, thank you for your great and helpful review and we hope to see you again in this beautiful city or any other Base :)

Best Regards & Happy Travels,

Jeroen
Guest Services Manager
Base Sydney

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Reviewed 5 July 2014

i stayed at this hostel the other week as i work in the sydney CBD but i live an hour out of sydney so as i wanted to head out for a friends birthday it was easier to book into a hostel for a night.
Staff were very cheerful at the front desk. With the night club next door i was a bit worried but from the rooms upstairs you can't hear anything. Rooms were clean and so were the showers/toilets and i think it's great that they provide towels and small toiletries.
The location is very central and easy to get to town hall station just minutes away where you can be linked to anywhere in Sydney.

Room Tip: The womens sanctuary was great if you're travelling on your own.
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  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeroen B, Guest Relations Manager at Base Backpackers, responded to this reviewResponded 8 July 2014

Hi Rebecca,

Thanks for taking the time to leave this awesome review behind. Its great to hear you liked our staff and our newly updated "sanctuary" :) It sounds like you had a great stay with us which was fantastic to read and exactly what we would hope for.


Best Regards & please do come back whenever another friends (or your own) birthday comes up ;)

Jeroen
Guest Services Manager
Base Sydney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Base Backpackers

Address: 477 Kent St, Sydney, New South Wales 2000, Australia (Formerly Wanderers on Kent)
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #22 of 143 Speciality Lodging in Sydney
Price Range: £20 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Base Backpackers 1*
Number of rooms: 50
Reservation Options:
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Also Known As:
Base Backpackers Hotel Sydney

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