We booked a double room with ensuite as we saw the flyers in Brisbane. The flyer stated that the double rooms are short walk away and that everything is new. We walked to the hostel in scorching heat only to find out that the double rooms were back at the train station 15min walk- where we started! so we walked back only to find out that reception was shut until 4.30pm- it was 1pm when we got there. Also, that building was under a different name!There was no map of where double rooms are on the website and no indication of reception opening times. once the reception was open, the staff had no idea of our booking, eventhough i had an email of them confirming it! i had to lod into my own email to show them! the room was filthy, old, and had cockroaches! we went to find another hostel and found WAKE UP, which for 15 dollars more was fantastic! please dont stay there, its terrible!
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