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“Can't believe all these other ratings” 1 of 5 bubbles
Review of Ovolo 1888 Darling Harbour

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Ovolo 1888 Darling Harbour
Ranked #3 of 179 Hotels in Sydney
Certificate of Excellence
Melbourne, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Can't believe all these other ratings”
1 of 5 bubbles Reviewed 24 January 2014 via mobile

We booked hotel 1888 and for the money you pay go somewhere else when you can get a better sleep.

To me the most important part of a hotel is the ability to get a good nights sleep, that didn't happen here. Booked a king bed and got 2 single beds pushed together. Seriously? $300 per night and cant even get a proper bed. Whats more the ipad compendium wouldn't turn off. Pressed the off button like a million times at 2am when the blue light glare woke me up, just gave up and flipped the stupid thing over.

Finally opening up the window revealed a very lovely concrete wall a metre away from the window. The perfect Sydney view right?

So take your money to hotel with proper beds and a harbour view.

Stayed November 2013, travelled as a couple
Helpful?
3 Thank lucidwayn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel1888, General Manager at Ovolo 1888 Darling Harbour, responded to this review, 29 January 2014
Dear Lucidwayn,

I was very surprised and saddened to read your review, I am also saddened that I have not yet seen a response to the message I sent to you directly. I had hoped to gain a better understanding of your comments.

I agree with you that it is imperative to have a great nights sleep in a hotel. As can be seen from many of our other reviews, guests love our beds. They love them so much they want to buy them and we have started replacing the beds in our other properties with these beds. Australian king bed ensembles (both domestic and commercial) are made with two equal sized bases, they are manufactured this way for ease of transportation and movement.

We are in a stunningly refurbished Heritage listed converted wool store. We have no buildings directly adjacent to any of our windows so I am still unsure as to the concrete wall to which you refer.

We have a great product, a great team and we are strive to always provide genuine and intuitive service.

Lucidwayn, I truly am very sorry that you did not love your experience with us.

Warm regards,
Andrew Adams-Smith
General Manager
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1,959 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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canberra
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

A lovely motel, walking distance to darling harbour, star casino, car parking.. great location.
fabulously friendly staff.. the room was a tiny bit small but the comfy bed made it worth while.
Would highly recommend to couples, business people or just a friendly place to stay.. the bar area was very relaxing happy hour was impressive and the safe were all very helpful and friendly.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank janetsmob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel1888, General Manager at Ovolo 1888 Darling Harbour, responded to this review, 26 January 2014
Dear Janetsmob,

Thank you for taking the time to write such a kind review.

You are correct, 1888 Hotel is perfect for guests on a leisure or business trip and we have a variety of room styles so our they can choose the right one for their visit.

I am pleased that you enjoyed happy hour (between 5pm-7pm), it certainly creates a great vibe.

Next time you are in Sydney we look forward to seeing you.

Warm regards,
Andrew Adams-Smith
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Canberra
Level Contributor
155 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed 23 January 2014 via mobile

An excellent spot to stay in Sydney. Easy access by public transport, exceptionally clean, comfortable and a lovely cafe/bar downstairs. Walking distance from the city and just a little bit hipster. The electric jug actually fits under the tap in the basin showing a bit of common sense.

Stayed January 2014, travelled as a couple
Helpful?
Thank Lun2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel1888, General Manager at Ovolo 1888 Darling Harbour, responded to this review, 26 January 2014
Dear Lun2Travel,

Reading you comment made me laugh, it is so important to get the basics right. I'm glad that at 1888 Hotel we got the basics right, like the kettle fitting under the tap!

Thank you for your lovely comments about this stunning property and we look forward to seeing you again.

Warm regards,
Andrew Adams-Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monterrey, Mexico
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 22 January 2014

This is a small boutique hotel located in Darling Harbour just two blocks from the shopping Mall. It is very convenient, with moder design and all of the comforts of a premium hotel. There are several restaurants just 100 meters away. We had excellent service from reception and all the people working at this hotel.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CarlosRicher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel1888, General Manager at Ovolo 1888 Darling Harbour, responded to this review, 26 January 2014
Dear Carlos,

I trust that you had a safe trip home.

Thank you for your review of 1888 Hotel. The property is relatively new so I am glad that you appreciated the clever design and perfect location. Your generous comments about the amazing staff were also appreciated.

Carlos, next time you are back in this part of the world we look forward to seeing you.

Warm regards,
Andrew Adams-Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Armidale, Australia
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 21 January 2014

Stayed there NYE honestly didnt know it existed as we always stay on the other side of Darling Harbour this hidden treasure is exceptional , check in was fuss free and quick the front desk staff were genuinely very friendly, happy and most helpful the room was spotless even when it was made up every morning it looked like new , bed and pillows were very comfortable
the motel atmosphere and decor is so lovely and I will stay here from now on
it really was a pleasant experience thanks to every one we encountered

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank leoniecundy65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel1888, General Manager at Ovolo 1888 Darling Harbour, responded to this review, 26 January 2014
Dear Leoniecundy,

We are a hidden treasure and I am thrilled that you unearthed us.

I am pleased that you had a good nights sleep, the mattresses were created after a lot of work and are only available through 1888 Hotel and the 8Hotels collection. Thank you also for your lovely comments about the team.

We all look forward to welcoming you back.

Warm regards,
Andrew Adams-Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 January 2014

The fit out on this hotel is superb - stepping into the lobby made me feel as if my holiday (or business trip for when relevant) was going to be special. I stayed in a Loft room which I loved as I like to separate sleeping and hanging out. All the room touches are smart from the iPad for temperature control and checking out local restaurants and shopping to the mini ironing board tucked away under a shelf. The bar is gorgeous, service from denim clad staff super-friendly. Big breakfast is perfect for the morning after a party. The location is also excellent for walking into the city through Darling Harbour. I'll be back.

  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judith155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel1888, General Manager at Ovolo 1888 Darling Harbour, responded to this review, 26 January 2014
Dear Judith,

I love the title of your review - "Deconstructed Funkiness" and I love that you loved staying with us at 1888 Hotel.

Thank your for your comments and pin pointing so many of the little things that go into making this property unique.

We cant wait to see you again, holiday or business, we will be ready to spoil you.

Warm regards,
Andrew Adams-Smith
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, Noord-Holland, Netherlands
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 21 January 2014

There were 4 of us staying at 1888 Hotel -- myself, my partner, my daughter & her partner -- and we all really thought it was a great place. We arrived in a rush, needing to quickly check in, park and get over to the Opera House for a performance. The staff immediately saw what we needed from them -- speed! And dealt with everything including getting us packed off into a cab for the Opera -- within 20 minutes. All hands to the deck. And they were like that throughout our 4 night stay -- nothing was too much trouble. The hotel is quirky to look at, comfortable, and well placed for sightseeing, too.

Room Tip: Try to avoid the 'internal rooms' ie overlooking a central atrium rather than with outside v...
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  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel1888, General Manager at Ovolo 1888 Darling Harbour, responded to this review, 26 January 2014
Dear Sarah

What a joy it was to read your kind words, thank you. We appreciate that the every guests has different needs and these needs can change during their stay. I was so happy to learn that the team "read" what you needed and responded accordingly - an example of our genuine service.

We look forward to your return!

Warm regards,
Andrew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ovolo 1888 Darling Harbour

Property: Ovolo 1888 Darling Harbour
Address: 139 Murray Street | Pyrmont, Sydney, New South Wales 2009, Australia (Formerly 1888 Hotel Darling Harbour)
Phone Number:
Region: Australia > New South Wales > Sydney > City West
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 179 Hotels in Sydney
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ovolo 1888 Darling Harbour 4*
Number of rooms: 90
Official Description (provided by the hotel):
Steeped in history, Ovolo 1888 Darling Harbour was tastefully restored and thoughtfully designed with shutter-happy Instagrammers in mind, providing photo opportunities around every corner so captivating that you really need #nofilter. Originally constructed as a wool store and factory in 1888, the building still bears the original signage of its birth year, visible from the busy streets of Pyrmont. A heritage listed 90-bedroom boutique hotel as well as bar & event space, Ovolo 1888 Darling Harbour brings together Sydney's old world charm and contemporary design with Ovolo's service culture to offer a truly mind-blowing experience in modern hospitality. The collection of rooms each boast 3-metre high ceilings, exposed brick walls, original ironbark beams, concealed uplighting, huge sound proofed period windows, recycled timber work stations, bespoke furniture and feature walls in each room flaunting the colourfully commissioned pieces by celebrated local artist, Jasper Knight. Ovolo 1888 Darling Harbour is located in Sydney's inner-city suburb of Pyrmont, neighbouring Darling Harbour, Sydney CBD, Sydney Fish Market, Sydney Exhibition & Convention Centre, The Star, a wide selection of must-go bars & dining options, and the very best boutique shopping this side of the Southern Hemisphere. But really, who needs to go anywhere when your room rate already includes everything? Continental breakfast*, Wi-Fi, mini bar, self-service laundry, happy hour*, 24 hour gym access? - Yep, all free. ... more   less 
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