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“Nice hostel, but pricey for the cross!” 3 of 5 bubbles
Review of Backpackers HQ

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Backpackers HQ
Ranked #60 of 136 Speciality Lodging in Sydney
leicester, england
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nice hostel, but pricey for the cross!”
3 of 5 bubbles Reviewed 13 July 2012

This hostel is one of the nicest in kings cross but the price tag reflects and in my opinion it isnt worth the extra. Breakfast is included but u have to be up by 9am to get it. Wifi is also included but this is painfully slow. The rooms are OK, they have lockers but no air conn which can get very stuffy in the summer.

The bathroom situation is annoying as there are just two located on the ground floor and one located on the first floor. This is a nightmare if like me u were put on the 3rd floor and have to keep treking up and down the stairs for showers etc.

Bed Bugs- We didnt get any but whilst we were there the rooms on the ground floor got closed down due to bed bugs.

Location wise it is great. Its 2 mins from the station, right in the thick of it but also not on the main street so its not to noisey.

Overall though i wouldnt stop here again as i feel there is much better value for money in the cross.

  • Stayed March 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank zed1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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119 reviews from our community

Traveller rating
    38
    30
    21
    8
    22
See reviews for
Families
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54
1
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Globetrotter
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

This hostel is not simply a hostel! It's definitely a home away from home.
The Backpackers HQ is suitable for different type of customers, as it offers several accommodation options: from 4 to 10 bed dormitories to private rooms with ensuite bathroom!
The hostel has been recently renewed: the new look creates a cozy ambience. One can relax in the comfy tv room, in the peaceful courtyard or on the Victorian front side terrace!
Rooms are clean and certain dorms are provided with private ensuite bathroom plus shower. Rates include pillow, sheets, blanket, daily breakfast, unlimited internet access. Safety locks are sold at reception.
Hostels facilities include: kitchen open from 7 am until 9:30 pm, tv room open 24/7, small kitchenette open 24/7, vending machine, laundry room open from 1 pm until 9:30 pm (washing powder is sold at reception).
Last but not least, the staff is great! Vicky, Simon, Bruce, Patrick, Giancarlo and Jose will be happy to help you out and always welcome you with a big smile on their faces! At last there is one staff member who really makes this hostel unique: Isabella!
Thank you for the great time!

  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SibaWestphal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 15 March 2012

I stayed in a double room with ensuite for one night. The room was clean and tidy, but had a terrible night's rest as the bed screeched every time I turned - it was so loud!

I cannot fault the furnishings and layout of this hostel, but felt it was rather cold and lacked the social feel I got from other hostels in Sydney. Also, no visitors are allowed on the premises, but there is nowhere out from to entertain them after 10pm - I found a cheaper hostel around the corner with far less restrictions and definitely more social vibe.

If you are looking for a quiet stay in a very clean, not-so-social hostel, this is the place for you!

  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CandiceBattley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 3 March 2012

First the good points:
- The staff are friendly and helpful
- The other residents were also very friendly and sociable
- It has very nice communal areas including one that is out doors
- It looks clean and attractively decorated
- it is in a good location

All in all, we really enjoyed our stay there. But, we did get bitten by bed bugs - both my husband and I were covered in bites after we stayed in 'unlucky room 13' for just one night. As we had a very early start the next day we didn't mention them to the staff. We were also pretty disappointed with staff response to the same problem at another Aussie hotel and just didn't want to have to deal with a similar reaction again. It does seem to be more of an issue in Australia than the countries we have visited before or since and it certainly needs to be addressed.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mizmixit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

If you are really looking for a hostel there cannot be any other choice than this. It is a bit pricey but it has a wonderful lounge and the rooms are quit spacey. However, it can get noisy at night but obviously this really depends on the guests staying there at the moment. Don't bother reading the old reviews, as mentioned it has been renovated and the staff are very friendly and helpful. Excellent location as well.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kay_cb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 January 2012

I stayed in 3 other hostels in Sydney but none compared to HQ. The courtyard too my breath away. The showers were hot and never ran out of water. The staff were fantastic giving me advice on what to do and see. A refreshing change (staff who want to help!) The Rooms were clean and secure with huge lockers. Everything was perfect. Would never go anywhere else when in Sydney. I love HQ!

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Girltravels8080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 January 2012

This place was the best... The staff were really friendly and helpful, they even helped getting me some work while traveling. They have just finished renovations and the hostel looks fantastic, new everything. New Kitchen, new courtyard, new bathrooms and new tv room. NEW NEW NEW!!! And close to evreything in the heart of the cross... A must stay... Enjoy!!!

Room Tip: All room are clean...
See more room tips
  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Steven O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Backpackers HQ

Property: Backpackers HQ
Address: 174 Victoria St | Kings Cross, Sydney, New South Wales 2011, Australia
Region: Australia > New South Wales > Sydney
Amenities:
Free Breakfast Kitchenette Shuttle Bus service
Hotel Style:
Ranked #60 of 136 Speciality Lodging in Sydney
Price Range (Based on Average Rates): £
Hotel Class:2 star — Backpackers HQ 2*
Number of rooms: 24
Official Description (provided by the hotel):
Backpackers HQ is a friendly, clean and safe oasis in the heart of Kings Cross. We have just undergone a major renovation to modernise this beautiful building. Our friendly staff will make you feel welcome with FREE Breakfast daily, FREE Internet, FREE airport shuttle pick-up (conditions apply), FREE entry and FREE drinks in local bars and clubs. Our rooms are spacious, clean and secure with beautifully polished wooden floor boards or tiles. Many rooms have en-suites and fridges. All have security locker storage. Relax in our new TV lounge area or out the back in the timber decked courtyard. A great place to make new friends. Our friendly and helpful staff can help you find a job, buy a car, show you Sydney like us locals know it or tell you where to party every night! ... more   less 
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