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“Highfield hotel more like lowfield”

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Highfield Private Hotel
Ranked #130 of 174 Hotels in Sydney
Melbourne, Victoria, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Highfield hotel more like lowfield”
1 of 5 bubbles Reviewed 17 January 2012

do not stay here, we booked this as an alternative to hostels as we had previously been staying in hostels and wanted to stay in a hotel..... this is 10000 times worse than any hostel i have ever stayed in. the only good thing about this place is the security it makes you feel like your staying in a jail the rooms are disgusting and smelly, the fridge was covered in what look like poo all over it there were bugs flying everywhere the sheets were dirty i had sleep with a towel on me the rooms are hot and smelly i defiantly do not recommend staying here you'd be better of staying at a hostel and for the price of this place and what you get for your money is an absolute joke! you also have to share dirty dirty toilets and showers bottom line DO NOT STAY HERE!! I WOULD HAVE RATHER OF BEEN CAMPING...

Room Tip: just don't stay here......
See more room tips
  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Danielle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
    15
    25
    18
    23
    39
See reviews for
17
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6
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Any
English first
Leicestershire, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 21 December 2011

If you wanted a backpacker hotel, well this is one, I suppose.
Let's start with the positives.
1. Clean linen
2. Secure - a good thing in a dodgy area with some strange life forms after dark
3. Close to city by bus
4. friendly staff
that's about it. Condition of the building is abysmal: whoever owns it (and must be making a lot of money out of it) should be forced to live there for a month. Communal toilets and showers are functioning, but you wouldn't want to spend long in them. They are however, well cleaned each morning: just be careful later in the day.
Like other reviewers, I think you can do better than this.

  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ivor P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sydney hotels

Amsterdam, The Netherlands
Level Contributor
32 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 4 December 2011

The Highfield hotel is not as bad as some of the reviews here want you to believe. At least it is safe and clean during my visit . But what else do you need when in a city like Sydney ?. But you can find cheaper places in the same street with better quality.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pimvandenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 27 June 2011

The accommodation is old and just has the basic amenities. Dirty stairways are infested with dead bugs. Heater is almost non existent during winter. The only positives are the excellent location and basic breakfast.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iamPaulPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 15 April 2011

This hostel should not even be available to stay at, or view as a place to stay. They took my money after I cancelled the booking well before the 72hour refund policy, I was expecting a standard cancellation fee of $25AUD, but I was wrongly charged the full amount. With an explanation from them that didnt make any sense. They were in the wrong.

Rude Staff. Dodgy Policies, and I strongly feel they borderline scam artist. DO NOT give them your details. I hope you get this review and those from others before booking in to the hell.

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank globertrotter23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 30 March 2011

I don't understand why you can still find this so called hotel on many bookingsites. I wrote a mail to booking.com and they told me to look at it. That was 3 months ago...and still no change..
All they have to do is remove it from the site and the place will close his doors in one month because no one would stay there more than one night!

I think this place is runned by the Indian mob. One night I saw some heavy indian guys standing behind the receptiondesk and walking away with I think pretty sure a bag of money..

So that's even a beter reason to close this dump!

Come on, bookingsites..listen to your customers!!!

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dudlymoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 28 March 2011

THE WORSE hotel anyone could ever encounter!!
Although the room stunk of dust & had stained walls & carpet, and only 1 female toilet working (male toilets did not work, the boys had to use the girls), this was the least of our problems, as we knew we wouldn't be staying in Hilton-standard when we booked.

The hotel staff are THE RUDEST people I have EVER met!!! So much so that we have put in a police report about one, as she was constantly calling us "b*tches & sl*ts" and was constantly told we had an "attitude" when trying to resolve a problem.
DO NOT give them your mobile number upon booking as i received 4 unnecessary phone calls within 1 hour, & had 5 missed calls within 2 minutes, again, for unnecessary reasons.
We were accused of having our "music too loud & having tenants complain", when we had no music on, but we were across the road from a nightclub.
As we were all young, white Australians staying this one night, she refused to talk to "our people" when accusing us of having the non-existent music too loud. (When reading this, please understand that although we're young, we are respectable of the hotels we stay in & others staying in the hotel. We have stayed in many hotels before, and have never had a complaint).
We went downstairs explaining this fact (the nightclub was the blame for the music) to her for 40 minutes (COMPLETE waste of time!!!).
She then accused us of sneaking people up into our room (which is impossible as there is a PIN-required gate for you to go up to the rooms - only good thing about the hotel, the security!). We were then given the option of leaving, or she would keep our $100 bond.
A lady who worked at the hostel right next door came to see what the yelling was about. After hearing the story of her accusing us of several changing stories, her response was "ahh this place is like bold & the beautiful, so many dramas every night".
After this statement, we knew we were not the only ones this had happened too.

I would strongly recommend to NOT stay in here, even as a last resort!! Sleeping on the street would have been a must better option than giving this place a cent of our money!! I really wish we had come on this site before staying here, because reading the reviews, they're all the same!!
We did end up getting our bond back, only because a different lady was working the reception the next day, and did not know of what happened the night before.

Please, please, PLEASE do not stay here or let anyone you know stay here!!
Hopefully, they will soon have no business that they will have no choice but to shut it down!

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank kristielea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highfield Private Hotel

Property: Highfield Private Hotel
Address: 166 Victoria St | Potts Point, Sydney, New South Wales 2011, Australia
Phone Number:
Region: Australia > New South Wales > Sydney
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #130 of 174 Hotels in Sydney
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Highfield Private Hotel 1.5*
Number of rooms: 32
Official Description (provided by the hotel):
Highfield Hotel offers budget 2 star accommodation. Please note that we have both Private En Suite rooms and shared bathroom facilities. Conveniently, Highfield Hotel is located in the heart of the city, close to transport and all attractions. Located in Potts Point, Highfield Hotel is well situated to meet the many needs of tourists. Highfield Hotel has 32 rooms comfortably furnished, spacious and famous for its cleanliness. We ensure you can enjoy a restful night's sleep. On request, we provide you with hair dryer, iron and ironing board and crockery/cutlery. There is a common room which includes tea and coffee making facilities, toaster, fridge, internet access, microwave, remote control colour TV. Our receptionist will be glad to assist with advising on how to get around Sydney and where to find local attractions. Our friendly staff will be able to assist you with tour bookings. There is a guest laundry facility within 50m from the Hotel with a coin operated washing machine. Rooms range from double, twin, single, family and large family rooms. An extra bed is available at a small additional charge. All rooms are non smoking rooms. All rooms have Colour Television for your convenience. Check In time is 12:00PMCheck Out time is : 10:00 AMA self-served breakfasts are available daily from 8:00am to 10.00am. Takeaway meals can be delivered to your hotel room. Please ask Reception for a variety of menus. ... more   less 
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Also Known As:
Highfield Hotel Sydney

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