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“Would not go back here for what we wanted”

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Meriton Suites Kent Street, Sydney
Ranked #26 of 181 Hotels in Sydney
Certificate of Excellence
Reviewed 27 November 2011

If you are planning a one night stay and going out for the evening then this would be better suited to you than us.

The 'serviced side consists of a less than 5 minute make of the bed and change of twoels ONLY if you leaver them in the shower. No vacuum, cleanse of sinks. Outrageous when you stay there for 6 nights and booked a 'serviced apartment'.

Both remote controals to the TV were taped over to keep batteries in.

The dish washer did not clean and the clothes tumble dryer's timer did not work.

TV was fuzzy.

We were not asked once (not even on checking out) if we enjoyed our stay. We felt the service was unfriendly and the staff did not appear to care.

Most things you'de need were there for kitchen and we were able to cook and we had a great view (though were unlucky with the weather).

So if you are going foir one night and are not looking to really use the place then it would work - but not for a 6 days!

  • Stayed: November 2011, travelled with family
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1  Thank richardbernstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 18 January 2017

Dear valued guest,
Thank you for sharing your comments with us. We are disappointed to hear that we fell short of your expectations on this particular occasion. As we highly appreciate all feedback that we receive, please be assured that your comments have been duly noted and passed onto our management team.

We look forward to exceeding your current expectations on future stays!

Meriton Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,173 - 5,179 of 5,831 reviews

Reviewed 27 November 2011

We have stayed at the Meriton Kent Street previously and as always it just the best. The staff are very friendly and nothing is too much trouble. Family union so it was nice to know we were in good hands in a great hotel. We stayed in a 1 bedroom apartment plenty of room. Full kitchen which we did not use as we went out to see the Jersey Boys and had a meal out. Great location close to everything.

  • Stayed: November 2011, travelled as a couple
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Thank samsonSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 18 January 2017

Dear valued guest,
Thank you for your review and recommendations. Our guests can feel right at home in our beautifully designed Modern Suites. Featuring a fully equipped gourmet kitchen and luxurious furnishings in spacious lounge and dining areas.

Our friendly team look forward to providing you with our convenient and comfortable suites again in the near future!

Online Reputation Team

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Reviewed 24 November 2011

This was the perfect stay for 2 35+yr olds staying in Sydney. Great space, good kitchenette, 500m from the train station (airport transfer) and close to everything. We walked everywhere with ease. Would definitely stay here again.

  • Stayed: November 2011, travelled with friends
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Thank Stephster73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 18 January 2017

Dear valued guest,
Thank you for your review and recommendations. Our guests can feel right at home in our beautifully designed Modern Suites. Featuring a fully equipped gourmet kitchen and luxurious furnishings in spacious lounge and dining areas.

Our friendly team look forward to providing you with our convenient and comfortable suites again in the near future!

Online Reputation Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2011

I recently stayed at the Meriton Kent street in a studio apartment. Like so many other serviced apartments the Meriton is quite o.k., with reasonable facilities and adequate rooms. The studio room was spacious enough, with a kitchenette, standard bathroom, TV (with Foxtel) and was clean and tidy.

The indoor pool was nice however the gym is looking a little tired and needs a revamp.

The location is good and surrounded by a number of pub's, bars and restaurants, and is close to Darling Harbour and Chinatown.

My biggest criticism would be the level of street noise that invades the room all night long. I have stayed here of a few occasions now as my company has a preferred rate, and on each occasion have been woken by alarms, sirens and even people shouting in the street below. I don't know if it is the sound proofing of the hotel, or simply that the area is typically noisy.

The hotel itself is generally o.k.

Room Tip: Try for the higher floors to reduce the street noise.....
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  • Stayed: November 2011, travelled on business
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Thank Daren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 18 January 2017

Thank you for your review and recommendations. Our guests can feel right at home in our beautifully designed Modern Suites. Featuring a fully equipped gourmet kitchen and luxurious furnishings in spacious lounge and dining areas.

Our friendly team look forward to providing you with our convenient and comfortable suites again in the near future!

Online Reputation Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2011

What a brilliant location...I have just returned from staying 7nights here, booked a studio and requested a high floor with a view...Firstly location..Brilliant in the heart of everything, I walked all over the place, and enjoyed the closeness to China Town, Darling Harbor as well as the City in general..The Studio..perfect for one or two...please note there is not a sofa bed or lounge where you could add another adult, although spacious enough I guess they could add a rollaway for a child but donot book a studio if you have more than 2 without asking for extra bed..The kitchen looked functional, although to be honest I only made coffee the whole time I stayed...the washing machine took forever but I was extremely grateful for it as I had been travelling for some time and needed to do a wash! ...I prepaid my internet at sydney airport so I did not use the apartments internet which was expensive, as was phone calls..so best be self sufficient here..I loved the view from my room on 46th floor over darling harbor..the staff were lovely and cheery and I LOVE that about sydney...the taxi rank is directly outside the building...no problem getting a taxi to the airport at 5am!! This is wonderful value for money...so keep in mind on the weekends (especially saturday night) there seems alot of noise and the building sort of changes from a great business apartment to a more roudy place...but hey that was OK 1 night of noise as apposed to 6nts of quiet...and the fireworks display from Darling Harbor was brilliant!!

Room Tip: I requested a room on a high floor (the lifts were super fast!!) and I was lucky to have a room on 4...
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  • Stayed: November 2011, travelled solo
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1  Thank wendyinafrica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 18 January 2017

Thank you for your review and recommendations. Our guests can feel right at home in our beautifully designed Modern Suites. Featuring a fully equipped gourmet kitchen and luxurious furnishings in spacious lounge and dining areas.

Our friendly team look forward to providing you with our convenient and comfortable suites again in the near future!

Online Reputation Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2011

we were 2 couples looking for a self catering apartment in the city of sydney for 4 nights and Meriton Kent st fit the bill perfectly. This apartment had a massive balcony with views of Darling Harbour. The modern kitchen had everything required, including the dishwasher tablets and dishwashing liquid. A fully equipped laundry including dryer was an added bonus. Check in was very fast and the duty manager very friendly. The hotel is very centrally located , just a quick two min walk to Town Hall Station. There is a great coffee shop downstairs, and an AMAZING Vietnamese restaurant called PHO next door. Would definately stay here again.

  • Stayed: November 2011, travelled with family
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Thank trixiedior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 18 January 2017

Dear valued guest,
Thank you for your review and recommendations. Our guests can feel right at home in our beautifully designed Modern Suites. Featuring a fully equipped gourmet kitchen and luxurious furnishings in spacious lounge and dining areas.

Our friendly team look forward to providing you with our convenient and comfortable suites again in the near future!

Online Reputation Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2011

This was perfect for business due to good cost for the CBD, nice room and facilities. The quality of room, space and kitchen was ideal for me. I had never used a serviced apt before but it served me perfectly. Town Hall metro was 1.5 blocks away; shopping is everywhere, cafes/ restaurants are non-stop, and my car rental AVIS was 2 blocks away; (hotel parking is $35, ouch). I would use Meriton again when I return. Other hotel/ apt are near also: Fraser, Medina, and other Meritons.
The room was a studio and quite a good size; 28th floor views to Darling Harbor; good bed. TV was a bit snowy for some channels but never did complain about it. Aussie channels fine. Cleaning was superficial but if you need anything special, just ask Housekeeping spvsr. The bath sink was not cleaned well but only wiped down. Sheets changed on Sunday only. The kitchen was great for my store bought breakfast items. Coles/ Woolies are both near. Or a café just 20 ft from the front door.
Reception is efficient and professional. I did not find any warmth in the lobby as it works more like apartments there with only 2 black couches; not a place to linger or read in a soft light. Lobby has free wifi for only 30 min total time. Room internet is cable and fee based.
Food: restaurants just everywhere in the neighborhood. On Kent St. next door there is Vietnamese, Chinese, Spanish, and anything you want. Also a dry cleaner for my shirts, and 3 blocks away is a wash/dry place. I used both as this was a 6 night stay.
Really, this is a good option to a $300 hotel with big lobbies/ restaurants. Actually, it is more fun to be around the 'neighborhood' at the weekend than the CBD hotels that empty out completely and is so boring. When alone on business, it is more fun to be where people really live and where the shopping is than empty office bldgs of CBD. Of course, walking to Circular Quay is 15-20 min versus the big hotels closer by.

  • Stayed: October 2011, travelled on business
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Thank JES006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSAKentStreet, Manager at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 18 January 2017

Thank you for your review and recommendations. Our guests can feel right at home in our beautifully designed Modern Suites. Featuring a fully equipped gourmet kitchen and luxurious furnishings in spacious lounge and dining areas.

Our friendly team look forward to providing you with our convenient and comfortable suites again in the near future!

Online Reputation Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meriton Suites Kent Street, Sydney

Address: 528 Kent Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Sydney
#13 Romantic Hotel in Sydney
#14 Business Hotel in Sydney
#26 Luxury Hotel in Sydney
Price Range: £100 - £365 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Meriton Suites Kent Street, Sydney 4.5*
Number of rooms: 430
Official Description (provided by the hotel):
Immerse yourself in superior comfort with contemporary furnishings, a fully-equipped kitchen, internal laundry and luxury bathroom amenities that feature in all 430 suites. Our suites come up to three times larger than the typical hotel room, including our Studio and 1-bedroom suites. Indulge in an uncompromised stay with 2 and 3-bedroom suites designed with a complete second bathroom and copious living space. Towering at an impressive 56 floors high, guests can enjoy captivating views from our Altitude Suites, witness glistening night lights over Darling Harbour from our Darling Suites or experience the ultimate luxury stay from our Penthouse Collection suites. Unwind in the hot bubbles of our large spa, sit in the hot steam of our sauna or give yourself a workout in our exclusive fitness centre and heated lap pool. Situated in the centre of Sydney’s vibrant city, Meriton Suites Kent Street promises the perfect mix of attractions, shopping, entertainment, dining and culture. ... more   less 
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Also Known As:
Meriton Serviced Apartments Kent Street Hotel Sydney

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