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Deirdre T
Kyneton, Australia

2019 Trip

5.0 of 5 bubblesReviewed 13 Jul 2019
We have stayed at Meriton Kent street on a previous occasion, it is a really spacious 2 bedroom apartment, staff are very helpful and friendly. Location is also great close to Darling Harbour.
Plenty of on site parking
Date of stay: June 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Online Reputation Team at Meriton Suites Kent Street, Sydney, responded to this review
Responded 14 Jul 2019
We appreciate your feedback Deirdre, it has been our pleasure to welcome you back to the Meriton Suites family! We are pleased you once again enjoyed the space and freedom our premium accommodation offers and we do look forward to sharing your kind praises with our friendly Guest Services team. A warm welcome awaits for many more returns! Todd M Online Reputation Team.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 July 2019

Convenient location (5 minutes to Town Hall Station), there is many restaurant in vicinity.Clean and comfortable room. It is out of our expectation that we saw firework (maybe let off from Darling Habour but not sure) from our balcony on our first night.

Moreover, we made additional request and the staff - Fiona tried the best to provide assistance for us.

Date of stay: July 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank alicehui
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Online Reputation Team at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 14 July 2019

Thank you for your review alicehui, it has been our pleasure to accommodate you on your recent travels. We couldn't agree with you more that our prime location offers our guests convenient access to the many shops, restaurants and attractions. Your kind praises are appreciated and we do look forward to sharing your kind praises with Fiona, we know she will be delighted. A warm welcome awaits. Todd M Online Reputation Team.

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Reviewed 13 July 2019 via mobile

The hotel is only a few minutes walk from the subway station. The neighborhood is full of restaurants. It is noisy and crowded on weekends. The service is good .The staff are very helpful. I didn’t like the room service because the suite wasn’t cleaned well.

Date of stay: July 2019
Trip type: Travelled with family
1  Thank 333fatimahs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Online Reputation Team at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 14 July 2019

Thank you for your feedback 333fatimahs, it is pleasing to know you enjoyed our prime location just moments from shops, restaurants and attractions. Rest assured your constructive feedback is duly noted and will be shared with our team for review. We do hope to gain the opportunity to welcome you back again in the near future. Todd M Online Reputation Team.

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Reviewed 12 July 2019

Apart from the reverse cycle aircon not heating, everything else was very good great staff, most comfortable bed in the world, great suite, King bed and handy to everything. Reception staff day and night were some of the best I have ever experienced in over 40 years of travel around the world.

Room tip: Check the heating works
Date of stay: July 2019
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank peterking2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Online Reputation Team at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 14 July 2019

Thank you for your five star feedback peterking2019, it is pleasing to know you enjoyed our fully equipped accommodation and we do look forward to sharing your feedback with our friendly 24-hour Guest Services team. It is feedback such as yours that inspires our staff to strive for even higher levels of customer service each and every stay. A warm welcome awaits your next return. Todd M Online Reputation Team.

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Reviewed 12 July 2019

very handy to all restaurant and shop, close to public transport, bed are comfortable and very clean room. everything is there., and very friendly stuff very helpful and room service is good......thx again.

Room tip: nothing, is all good
Date of stay: June 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank kerven2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Online Reputation Team at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 14 July 2019

Thanks for your five star feedback kerven2019, we are thrilled to know you enjoyed all the makings for a wonderful stay with us and we do look forward to your next return. Warm regards, Todd M Online Reputation Team.

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Reviewed 12 July 2019

Prime location with amazing views of the city & darling harbour.
The room overall was beautifully furnished and modern, allowing for a high-class feel to the eye & touch. Staff were friendly and helpful but looked to be struggling with the PAX numbers during peak check-in & check-out times as in both instances we waited for 15+minutes.
Our suite did have a broken air-conditioning unit in the lounge room, that will need to be fix for summer but wasn't required during our stay. Additionally, the clothes drier during our stay also didn't work.from time to time. (yes we did clean the lint filter)
Overall, Kent Street was a pleasure to stay at.

Room tip: Recommend, asking for a corner room (Kent Street facing) for views of Darling harbour and greater privacy.
Date of stay: June 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Brad W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Todd M, Online Reputation Team at Meriton Suites Kent Street, Sydney, responded to this reviewResponded 17 July 2019

Dear Passenger14969498560,

Thank you for your review, it is pleasing to know you enjoyed our prime location just moments from the shops, restaurants and attractions and made the most of our wonderful city views.

Please do accept our sincere apologies that we have fallen short of our service standards, we would like to speak to you in further detail and invite you to share your reservation details with our team, taken@meriton.net.au at your earliest convenience.

Rest assured your valued feedback is duly noted and will be raised with our respective management departments for further investigation.

Passenger14969498560, we do hope to gain the opportunity to speak to you soon.

Kind regards,
Todd M
Online Reputation Team.

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