We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely filthy”
Review of Criterion Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Criterion Hotel
Ranked #159 of 178 Hotels in Sydney
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Absolutely filthy”
Reviewed 20 June 2010

We figured it was cheap and the location was convenient so decided to stay the night. The place was absolutely filthy, we were horrified. We have stayed at other accomodation i.e backpackers with shared facilities but it was never this disgusting. The curtains had insects all over them, the sheets were used (and possibly never cleaned), towels from previous guests was lying everywhere, there was rubbish everywhere and inside draws. The room smelt foul and the bathroom was just as worse. The condition of the place is not fit for living. The location is in the centre of traffic and plenty of drunks so its incredibly noisy. Do not ever stay here however cheap the accomodation is, its not even worth a dime.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sayphoebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

156 reviews from our community

Traveller rating
    9
    22
    31
    27
    67
See reviews for
17
39
49
24
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
ireland
2 reviews
Reviewed 5 January 2010

I never write reviews but I must speak about this place.
Do not stay in this dump. It smells, it's noisy, its umcomfortable. It's dirty,
It never gets cleaned. They should pay you to stay here. I stayed here on Saturday night at the start of Decemeber 2009.
I checked out at 7am just to get out the place. It's like something from an old hitchcock movie. Thank God I didn't catch anything.
I was walking though the park on Sunday morning to my business meeting and the poor homeless people who were sleeping rough looked like they had a better night than I did.........never again

  • Stayed December 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kevieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sydney hotels

Kyoto, Japan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 March 2009

Terrible room.Dirty. Appalling place to stay with no service. Service is a dirty word to the staff here. Incredibly noisy. Dangerous area with drunkards everywhere. Bottles broken, screaming, alcohol available downstairs in the pub 24 hours, so no peace and quiet ever. Used as place for drunkards to sleep it off.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeeAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 January 2009

I would advise anyone and everyone to avoid this 'hotel'. On our arrival we had such rude service and had to ask the manager how to get to our room and for help with our bags as there was no lift. The bedsheets on the first night had splatters of blood on them and you could see bugs crawling on the walls, curtains and bed. We later discovered that these were bed bugs and when we asked to change rooms we were taken to 3 different ones as they all had bed bugs. Management were disgusting when it came to dealing with it and even refused to pay for medical expenses after 2 trips to the doctor where the bumps turned out to be SCABIES!! The manager had no sympathy for the situation and was completely rude and dismissive, later even denying that we caught scabies from there. Even the staff there said they wouldn't stay there! STAY AWAY from the Criterion!!!!

  • Liked — Location
  • Disliked — The bed bugs and staff service!
  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anon749
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nowra
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 November 2008

We had stayed at this place 2 years previously with our Brother & Sister in-law and two kids, the room we had had 3 beds and was quite large and reasonably cheap for inner Sydney, so we decided to stay there again.
I called and explained that I wanted to book the same room that we had stayed in previously, I also explained the reasons why, they told me this was OK and said “see you in 3 months”.
When we checked in we were given a different room, much much smaller than the room we booked, a tiny, filthy room with 2 beds and a set of draws.
The draws were rotten and had rubbish in them, there were half empty beer bottles on the window sill and the paint was falling from the walls, the carpet was dirty and had a foul smell.
Our experience with this hotel was awful this time round, I understand it's at the cheaper end of the scale, after-all we were only sleeping there, but at least they could have cleaned it.
They lied to us and wanted to argue with me when I questioned why we didn’t get the room we asked for, I was insulted and called a liar and told there was no such room.
We will never stay at this place again and I will tell as many people as I can about our dreadful experience.

  • Liked — The location
  • Disliked — Rude staff, filthy room, appalling showers.
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Jackonowra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
2 reviews
Reviewed 3 March 2007

My Dad booked 2 rooms for New Years Eve in Sydney. The location is good in Pitt Street, but the rooms have nothing except a bed and are never vacuum cleaned, bits all over the well worn carpet.

Really a backpackers place, keep your eyes closed!
The curtains only covered half the windows.

  • Liked — Location
  • Disliked — Rooms
  • Stayed January 2007, travelled as a couple
    • Value
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank milian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sydney hotels
Central Business District
Song Hotel Sydney
Song Hotel Sydney
#101 of 178 in Sydney
1,770 reviews
Darlinghurst
Ibis budget Sydney East
Ibis budget Sydney East
#116 of 178 in Sydney
654 reviews
Central Business District
Hotel Coronation
Hotel Coronation
#120 of 178 in Sydney
212 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Park Regis City Centre
Park Regis City Centre
#124 of 178 in Sydney
2,057 reviews
Central Business District
Castlereagh Boutique Hotel
Darlinghurst
Sydney Boutique Hotel
Sydney Boutique Hotel
#104 of 178 in Sydney
30 reviews
Show Prices
Show Prices
Show Prices

Been to Criterion Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Criterion Hotel

Property: Criterion Hotel
Address: Criterion Hotel G 260 Pitt St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Casino and Gambling Restaurant
Hotel Style:
Ranked #159 of 178 Hotels in Sydney
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Criterion Hotel 2.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Criterion is central Sydney located hotel on the corner of Pitt and Park Streets. Located just a two minute walk from Town Hall Station and the Queen Victoria Building, we are perfectly situated for you to enjoy the sights of Sydney. Situated within a classic Art Deco building above our hotel premises, our value for money accommodation has recently been updated to supply our guests with simple yet comfortable and clean facilities. All Standard Rooms in our budget accommodation come with shared bathroom facilities. En suite rooms are also available. Each room is supplied with clean linen, towels, access to shampoo & body wash, Sealy Sovereign beds, fan lights and block out blinds. * Check in 2pm (at the bar) * Check out 10am * FREE Wifi in all rooms * No TVs in rooms * All rooms have opening windows and fans * Share bathroom facilities. En suite rooms are also available. * New beds * Accommodation on levels 2 and 3 * Bistro open daily (lunch & dinner) * Sports bar * ATM We know will enjoy your stay at The Criterion Hotel and look forward to greeting you when you arrive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, HostelWorld, Ctrip TA, Agoda, Hotels.com, Booking.com, Traveltool, S.L.U., Evoline ltd, HRS, HotelQuickly and Cancelon so you can book your Criterion Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Criterion Hotel Sydney

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing