My second time to Quay, and a total disappointment.
The good: a quarter of the dishes, specifically the crab congee and the smoked pork. The view. The restaurant itself is understandably well appointed, although the bathrooms retain their original features and none of the charm.
The bad: almost all the dishes - although quite 'nice' - failed to inspire. A restaurant at this level needs a wow factor, and there was none. It would still likely fail to meet the generally lower expectations pre 'masterchef effect'. The goose was very tough and oddly distasteful (charred skin was just burnt skin), quite unexpected. It seems to have been replaced with duck now. The snow egg signature dessert didn't seem freshly prepared/assembled with that just-taken-out-of-the-freezer feel. The matching wines, although 'nice' (there's that word again) weren't a perfect match for the dish. Service was from several different staff, impersonal, and almost patronising at times. Perhaps they were bored from having to deal with mainly international tourists that seem to dine here. Couples were seated against the wall away from the windows and the view, and large groups of international tourists with children were seated against the windows. The location is surrounded by construction, so a pre or post dinner stroll was anything but romantic (I concede that obviously this is outside Quay's control, just unfortunate). The price is incredibly high for the quality of the experience.
Having been to over a dozen similarly pitched fine dining restaurants home and abroad, this was by far the most disappointing. The staff attentiveness, kitchen inventiveness, and general allure Quay had years ago seems to have departed.
Just a tourist attraction now, not a dining experience.
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