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“Rude service - tricky upsell”
Review of Alfredo

Alfredo
Ranked #354 of 6,482 Restaurants in Sydney
Certificate of Excellence
Price range: US$23 - US$39
More restaurant details
Restaurant details
Dining options: After-hours, Dinner, Reservations
Neighbourhood: Central Business District
Reviewed 14 May 2014 via mobile

We felt offended with the service at Alfredo. After ordering a dozen oysters at AUD 28, the waiter suggested the house special of oysters with salmon egg roe. It was not on the menu and he didn't mention the price. It ended up being AUD 44 (TOTALLY OVERPRICED), hence I did not intend to give a tip. The bull was AUD 87, I paid 90 and did not receive my change. When asking for change after 15 minutes, the owner came and theatrically dropped the 3 dollars on our table - in small 10 cent coins. He said: oh really, you want your 3 dollars back? Here you go. HOW RUDE!

4  Thank Traviac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 - 171 of 266 reviews

Reviewed 5 May 2014

We were looking for a good, authentic Italian restaurant to have a family meal near our hotel in the CBD. The conceriege recommended Alfredo's at Bulletin Place. He got us a reservation for 7 people at the last minute. When we got there, the place was kind of small, but almost full. There were only two people waiting on approximately fifty customers, so the manager also helped out taking orders and serving.

No one ever refilled our water glasses, we never got to order drinks, no one ever asked us during the entire meal how we were doing or if we needed anything. It took 45 minutes for our mains to arrive. The calimari was very rubbery. All the food was very bland and tasteless. Three of us in our dinner party requested plain spaghetti with marinara sauce. One person was served a large portion, the other two were served what looked like that portion split between the two of them. The tomato sauce was bland, watery, and lukewarm. We had ordered a main for take away for someone resting back at the hotel and they were endlessly confused by the idea that we would want to order something to go and we had to explain the concept three times. We were charged $25 AUD for each plate of spaghetti.

We would definitely NOT go back. I would not recommend this place.

FYI on meals in Australia -- Appetizers are called “Entrees” and Entrees are called “Mains”. CBD (Central Business District).

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3  Thank milril44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlfredosSydney, Guest Relations Manager at Alfredo, responded to this reviewResponded 14 May 2014

Thank you for your review. We are very sorry to hear about your negative experience. While we were extremely busy that night, that is no excuse for poor service and it is something we can only work to improve upon.

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Reviewed 4 May 2014

From moment we arrive the service was excellent - Alfredo's is up a lane way next door to Sydney harbour marriott hotel close to circular quay - so it is easy to find
Food was some of the best Italian we have ever had
On our next trip to Sydney we will be go to Alfredo's again

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Thank 739Malcolm49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlfredosSydney, Guest Relations Manager at Alfredo, responded to this reviewResponded 14 May 2014

Thank you very much for the kind words. It is always nice to hear from a happy customer

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Reviewed 1 May 2014

I AM italian, and i often play in the kitchen myself, so i Do know a few recipes. I have to say my visit was a few Years ago, but i remember the place as being honestly serving Italian food, considering that ingredients were probably NOT so easy to aquire, at the time. Look forward to visit agian Soon. (left a piece of heart in Sydney)

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Thank michelevisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlfredosSydney, Guest Relations Manager at Alfredo, responded to this reviewResponded 14 May 2014

We look forward to your visit as well!

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Reviewed 28 April 2014

The location of this restaurant is good, I had garlic bread and pasta which were nice but not outstanding, the staff were friendly.

Thank Smeets P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlfredosSydney, Guest Relations Manager at Alfredo, responded to this reviewResponded 14 May 2014

Thank you for taking the time to review our restaurant.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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