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“Terrible customer service.”
Review of Zaaffran

Zaaffran
Ranked #214 of 5,992 Restaurants in Sydney
Certificate of Excellence
Price range: US$16 - US$40
Cuisines: Barbecue, Indian
More restaurant details
Restaurant details
Good for: Romantic, Groups, Special Occasion Dining, Business meetings
Dining options: Dinner, Lunch, After-hours, Breakfast, Outdoor Seating, Reservations
Neighbourhood: Central Business District
Reviewed 9 March 2014

After being asked to be seated, and placed an order. I was asked by another staff did I have a reservation as he had thought we just sat down ourselves. Afterwards food came out and I had asked what was the first dish he had no idea and had to ask another staff.

The banquet @ $75 per person was quite ordinary and came out at a reasonable time.

SUDDENLY MY PARTNER spots a cockroach on the floor and that was the end of our night.

At no time did any of the staff ask about our food or if everything is ok



    • Value
    • Atmosphere
    • Service
    • Food
Thank alans8688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (544)
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262 - 266 of 544 reviews

Reviewed 9 March 2014

I like this place. It's about my fourth visit in 3 years and I've never been disappointed. It's a little pricey, but I'm used to Canadian prices so need to take this into consideration. The food is very well prepared and presented. Ask for an outside table if the weather is co-operating as the views are wonderful and the breeze will gently cool you off.

Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2014

Been to this restaurant three times and the banquets is good and filling, always busy - but in a real tourist spot. Good quality food and variety. Tasty and plenty .Service is good provided the restaurant is not full otherwise it can be patchy. All in all a nice dinner to celebrate on a birthday

Thank parbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2014

We went there on 22 Feb for our last night in Australia. The restaurant has memories for us as we spent the night of my husbands 40th birthday there on our last visit to Australia 10 years earlier. The food was as good as remembered we both had the vegetarian banquet that worked out to approx £25 each. Only the daal was a liitle disappointing as being a bit bland. We had booked to eat on the balcony outside and had an excellent view of the firework display held each Saturday night. The service could have been a little better but being a very busy Saturday night the wait for food was expected and we were in no hurry. Recommended as a great change from the other vegetarian food available in Darling Harbour.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Ploutarchou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

Every time we come to Sydney for business in February, we go to Zaffrans. This time it did not quite live up to past experiences. Food was still tasty but thats it. Some Indian restaurants are just Wow when you put the food into your mouth. Good location at Darling harbour, staff reasonably helpful but prices a tad expensive.

Thank PerthShane57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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