My husband and I have been coming here for years, and we rate it as one of our favourites.
In all of this time, the food hasn't suffered at all, it is still totally delicious (especially the beef spare ribs, do yourself a favour and have these!).
It pains me to say this though that I feel the service is starting to slip. We were there on Saturday and felt that one of the waiters in particular (unfortunately, ours) seemed to spend a lot of time just standing around near the water jugs doing nothing much at all. He barely came near us during the meal, where we would have liked to order more drinks. Then we asked for the dessert menu and he didn't bring it. He came again about 15 minutes later and asked us if there was anything we wanted, and we told him again "the dessert menu". He didn't bring it again! Finally, we were asked by another waiter if we wanted anything and he was going to bring it for us, but we decided to just leave instead.
Zaaffran managers, I love your restaurant. I truly do. Please don't let the service bring down the quality of the experience, your food is wonderful, that never changes. Fix your waiters please!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.