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“Good Location, Horrendous Staff”
Review of 790 on George

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790 on George
Ranked #56 of 145 Speciality Lodging in Sydney
Reviewed 18 July 2008

Yes its in a good location and yes its probly one of the best budget accommodations in Sydney.

However its staffed by some of the rudest, indifferent and unhelpful people I've ever come across. The reception greets you with deafening thrash metal music blaring all afternoon & early evening (which can also be heard on the 1st-3rd floors) and the stench of cigarette smoke billowing in off the street. The staff I had to deal with actually started up having a go at me (infront of other guests) for giving them a (perfectly justified) hard time.

Rude, rude and rude. I will never stay here again nor will I recommend it to anyone I know. I'd rather pay a little bit extra for the YHA up the road and get a bit of courtesy for my $$$. You clearly get what you pay for in the 790.

  • Stayed: July 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank intrepudtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
790George, Manager at 790 on George, responded to this reviewResponded 5 September 2008

Hi Intrepud Traveller,

My name is Matt and I am the Manager of 790 on George. Firstly, I must apologise profusely for the experience you received at the hostel.

I have tried to find out who you are but I haven't been able to so far. I have tried to contact a few Irish guests from the period I think you stayed. But they weren't you (although all were happy to receive a refund!).

The service you received is in no way acceptable and not how the staff are trained. You should in no way be paying for your stay and I would ask that you contact us here at 790 so I can fix what I can.

Please email me at reservations@790onGeorge.com.au and leave your contact details for me.

Once again, I am so sorry. Our "friendly" staff are really critical for us and we let you down badly.

Hope to hear from you soon.

Kind Regards,

Matt

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174 - 180 of 207 reviews

Reviewed 18 June 2008

We stayed in a private double room and we pleased with the cleaniness.

The room
- small but provides all the necessary functions..There was a double/single bunk bed, small cupboard and mirror in the room.
- they provided linen (sheets / pillowcases) and towels and they were very clean/hygienic
-individually controlled aircon in rooms and modern.

The shared bathrooms
- very clean (2 toilets / 2 showers on our floor) and we never had to wait due to crowding for the bathrooms.

Security
- extremely secure, there are electronic key cards to enter the hostel, enter your room, enter the bathrooms and common rooms.

Kitchen/Common Area
- although we didn't cook ourselves we did visit the "basement" which consists of a kitchen/dining area, couches, vending machines, tv, secure lockers etc - it was a great atmosphere down here!!

Location
- very close to central station, about 10-15 minute walk to the main cbd area (martins place/town hall/QVB shopping centre), - - very close to china town and Paddy's markets which I would absolutely recommend, we (two 20 yr old girls) had absolutely no problem walking around the hostel / george street into the wee hours.

Staff
- helpful with directions, check in etc

This backpacker's is basic but good value for money, clean, and the location is also a plus, the only negative point might be the street noise but that can't really be avoided in the middle of sydney! (we stayed on the 6th floor (elevator thank goodness) and could still here the sirens etc through the double paned glass.

  • Stayed: June 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Thank BridgetteW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
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Stayed: November 2017, travelled solo
Thank Marie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2017
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Stayed: February 2017, travelled solo
Thank yumepi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2017 via mobile
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Stayed: November 2016, travelled as a couple
Thank Lars R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2016 via mobile
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Stayed: December 2016, travelled with friends
Thank Arashi Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2016
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  • Stayed: December 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank ひろと 山
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 790 on George

Address: Station House 790 George St, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Hotel Style:
Ranked #56 of 145 Speciality Lodging in Sydney
Price Range: £18 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — 790 on George 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
790 On George Hotel Sydney

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