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“It's not a hearbreaking place to stay!”
4 of 5 bubbles Review of Heartbreak Hotel

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Heartbreak Hotel
Townsville, Australia
Level Contributor
120 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“It's not a hearbreaking place to stay!”
4 of 5 bubbles Reviewed 10 September 2013

While it's never going to be a 4-5 star resort - it definatley sures a purpose!

The rooms are clean and airconditioned, and most rooms have a bar fridge.

The toilets and showers, while shared, are in good condition. The only problem with the showers is that there is no cubical - you step into the shower and pull the shower curtain and that's all the privacy you have - this may not be ok for some people.

The pool is a good choice to brush of the dust - although not as great as the fresh springs located about 6 hours away.

THe place is a mixture of double, twin and tripple rooms and there's a caravan park as well. The place is close to a mine site who use this place to sleep extra staff so don't assume that becuase it's in the middle of no where that you'll be able to get a room!

There is no phone reception but you can access the internet by buying credit for a generic server.

The roadhouse food is just that - if it's not with chips then it's white bread sandwiches.

The place also has a great vibe - very friendly

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Marika V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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30 reviews from our community

Traveller rating
    8
    13
    4
    4
    1
See reviews for
5
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5
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 17 August 2013 via mobile

Stopped unexpectedly & camped the night. Pleasant staff and friendly locals. Good food & value for money.
Travelling musician playing nightly at present, was a nice addition to the atmosphere.
Obviously a frequented truck stop, early risers probably not bothered by the early departure of cattle trucks.
Amenities few but clean.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank campbellse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pakenham
1 review
4 of 5 bubbles Reviewed 5 August 2013

After driving a very long distance through remote area we were pleasantly surprised to see a lush green shady camping ground. The atmosphere was great and the staff helpful and friendly. With lots of bird life around we found it very relaxing to sit under a shady tree with a glass of wine beside our caravan . We really enjoyed Caranbirini Conservation park and the helicopter flight to the Lost city was magical. We will definitely stay again when up this way.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Monika G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sf Bay Area
Level Contributor
252 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
2 of 5 bubbles Reviewed 21 July 2013

I spent one night in the campground at a powered site, while travelling from Darwin to Cairns. Yes, this place is a very long distance from anything else (295KM east of the Stuart Highway, 375KM north of the Barkly Highway), but even so they could do much better with minimal effort. We arrived mid-afternoon, and were told that we could "choose" any available powered site. Upon driving back into the campground, I found nearly all the powered sites were already occupied, except four sites that were oddly perpendicular to the 16 already occupied sites. I pulled in as best I could, without blocking anyone else, and setup my campervan for the evening. Shortly afterwards, more & more campers arrived, all seeking powered sites. By sundown, the campground looked like a war zone, with campers parked at all sorts of strange angles, in an attempt to access power & water, while not blocking in others. Beyond the layout issues, the bathroom facilities were crude at best. The showers had no seating or shelves, such that I had to juggle all of my bathroom supplies while standing. The toilets were filthy. When I made the mistake of inquiring about wifi, they laughed at me and said "we have nothing". Around 7PM, the evening's "entertainment" arrived at the front of the property, a truly horrible Elvis impersonator, who butchered numerous songs from the 50s & 60s while a karaoke machine provided the music. I assumed that this would wrap up, or at least quiet down at a reasonable hour. But no, instead they went into full-on karaoke night around 9PM. This terribly auditory onslaught continued for hours. While I'll freely admit that I went to bed earlier than most folks (a bit after 9PM), its because I had a very long day of driving planned for the following day, and needed to get up early. Instead I was kept awake until nearly midnight by a trio of employees butchering one song after another. Around 10PM, I wandered over to see what was going on, and there were literally no guests participating, it was just employees. I fail to grasp why all the guests had to be subjected to this disaster. It was beyond inconsiderate to blast loud, horrible music into the night, just for the entertainment of the staff.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Helpful?
5 Thank netllama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice Springs
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed 6 July 2012

If you book a dongah room at this stay during the colder months, then be warned. The room has an air conditioner only, and you are given two cotton "blankets" which makes for a very cold, very long night.....so don't even think about heading out there without your doonas and a portable heater! Have never seen such basic bathroom facilities that are so poorly maintained. Don't expect to find a soap dish in the shower recess. They had a good cook at the time that we were there, I have to say, and the casual staff were very friendly, and as helpful as they might be expected to be under very difficult circumstances. It was very obvious to us that this is a business that exists solely to make a profit, with seemingly no understanding on the part of the owners of the basics when it comes to the comfort of their guests.

Room Tip: Take a caravan, rather than book a dongah room, or go in the summer so that you do not freeze to dea...
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betty D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hervey Bay, Australia
Level Contributor
238 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 bubbles Reviewed 5 May 2012

But the only place to stay if you wish to visit the Lost City by helicopter

It is an accident waiting to happen, badly in need of maintenance. You migh score a light in the donga room or you might not, it just might be a live connection, and take care when you walk on the verandah the boards buckle as you go. The last reviewer was generous, no stars from me.
Green frogs in the toilets, shower room doors that dont close! I guess you could say it is stepping out of the 1930's so is an experience at that.

  • Stayed August 2011, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krisherron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast, Australia
Level Contributor
361 reviews
184 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
2 of 5 bubbles Reviewed 24 January 2012

We stayed here briefly travelling on the alternative route to Darwin via Cape Crawford. This is a very basic outback roadhouse/pub/cabin setup. The accommodation is very, very basic... just a donga, a door, a bed and a rattly aircon unit. The amenity block is a short walk via a dirt courtyard and I found cane toads inside. It does have a nice pool though.
It is a strange place with many locals constantly turning up to buy their alcohol.
The pub is also very basic, the fridge wasn't working so the drinks were kept cold in an esky.
We did book and confirm an ensuite room, but apparently one of the owners turned up and occupied it so our booking wasn't honoured.
Expect little and you won't be surprised! 2 stars

Room Tip: There are no good rooms
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobetrotterJSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heartbreak Hotel

Property: Heartbreak Hotel
Address: Cnr Tablelands Highway and Carpentaria Highway | Cape Crawford, Northern Territory, Australia
Region: Australia > Northern Territory
Amenities:
Bar / Lounge Beverage Selection Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #26 of 50 B&Bs / Inns in Northern Territory
Price Range (Based on Average Rates): £
Number of rooms: 26
Also Known As:
Heartbreak Hotel Australia/Northern Territory

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