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“Pick this for Location!” 4 of 5 bubbles
Review of Diplomat Alice Springs

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Diplomat Alice Springs
Ranked #7 of 13 Hotels in Alice Springs
Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pick this for Location!”
4 of 5 bubbles Reviewed 26 July 2014

i rented a one people budget room at arounf aud 70 to 80. single bed.

pros:hot water shower, close to supermarket ( 2 mins walk), friendly front counter, reasonable clean, towel, shampoo provided,

cons: room has no wifi reception even there are 500kb free (rm 407), can hear karaoake at 9pm, human hair on toilet seat cover, no electrical blanket

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank keepupwitht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review, 8 August 2014
Keepupwithit,

Thank you for your feedback and for the review on our property.

The Budget Single Room is very affordable and is perfect for the solo traveller in between tours - so glad you took advantage of it!

Good luck with the rest of your trip and all the very best,

Anjelka Bazdaric
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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283 reviews from our community

Traveller rating
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    77
    29
    18
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Canberra, Australia
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

I stayed at the Diplomat for several days on my way out bush and when I returned. The rooms are clean and there are lots of products for getting the red dirt off in the bathrooms. A fridge and tea and coffee supplied and a good guest laundry. The first room was an Aunties room which is over Uncles tavern - noisy and the smoke drifts up from the beer garden - the second room was a side street room much quieter. On both visits I found staff to be really helpful and the central location of the Diplomat is a bonus. I would suggest you avoid the food in Uncles - really poor pub grub but I can't complain about the beer - served ice cold and with a smile from friendly staff.

Room Tip: if you are a light sleeper don't choose an Aunties room as they are over the bar area which boun...
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  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Wendy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review, 24 July 2014
Wendy T,

Thank you for taking the time to review our property.

We are happy that you enjoyed your stay and certainly look forward to welcoming you back during your next stint out bush.

Aunties rooms are located above the Tavern which can get a little noisy at times and the rate is reflective of this - glad you enjoyed the quiet of your second room!

I have passed your feedback on to our Head Chef and hope your thoughts on our pub-grub can be swayed upon your next visit.

Again Wendy T, thank you for taking the time to review The Diplomat. See you again soon,

Anjelka Bazdaric
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longmont, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 9 July 2014

Decent hotel to stay at for a few nights. Could use a little updating. Beds are quite uncomfortable. Rooms can be noisy, and mine was smoky from the bar below. Be sure to request a quiet room when reserving online, especially for a Friday night, or you will get a room over the bar. However, customer service was excellent and free Wi-Fi is great!

Stayed June 2014, travelled solo
Helpful?
1 Thank erose164
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review, 24 July 2014
erose164,

We are well aware that updates are required in some of our rooms and we are working on improving amenities and mod-cons in our rooms.

Aunties rooms are located above Uncles Tavern as per our advertised description on all of our sites. Standard Rooms cost a little more, however they are located on the other side of Uncles by our property's garden.

I am glad you were impressed by our customer service and we all hope you enjoy the rest of your holiday.

Kind Regards,

Anjelka Bazdaric
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vava'u Islands, Tonga
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

the room was comfortable & clean & ample for my needs & the carpark is secure . the only real complaint is the house keeping , though friendly were a little over done with 4 separate occasions they came to my room in the one day , its overkill when your trying to relax . other than that it was a positive visit

Room Tip: downstairs rooms are easier if you have heavy luggage as there are no lifts
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  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank seganaleqafiji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review, 10 July 2014
Seganaleqafiji,

Thank you for taking the time to review The Diplomat Motel. I have passed on your comments to our Housekeeping Department.

Many thanks for staying with us, we are glad our facilities met your needs and we certainly hope to see you again!

Kind Regards,

Anjelka Bazdaric
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kangaroo Valley, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 July 2014

We didn't have a car whilst in Alice, so the Diplomat's central location was ideal, allowing us to explore the city on foot. The various members of staff were helpful and the facility for luggage storage between our two separate stays convenient.

Room Tip: Requests for a quiet room were accommodated in our case on both occasions.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Elizabeth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review, 24 July 2014
ElizabethT,

Thank you for taking the time to review our property and we are glad to read you enjoyed your break in "The Alice" and of course at The Diplomat.

Alice really is a beautiful town with many attractions, what a bonus that most of these attractions are within walking distance from The Diplomat!

ElizabethT thank you for staying with us. We hope that the rest of your travels were memorable and enjoyable.

Kind Regards,

Anjelka Bazdaric
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitianga
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 20 June 2014

Location couldn't be better.Parking ample and secure.Staff cheerful and efficient.Rooms comfortable and plenty of room.Cleanliness spotless.Laundry fairly priced and simple to operate.What more do you need.Only downside is that it is a long heavy walk if you are in one of the central rooms upstairs.Will request a down stairs room next time

Room Tip: Request a ground floor unit
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review, 24 July 2014
Ian M,

Thank you for your review and we are glad that you enjoyed our location, customer service and amenities.

When you return, please be sure to request a downstairs unit. Our staff are more than happy to assist in anyway we can.

All the best Ian M,

Anjelka Bazdaric
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
79 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

We have stayed here before on trips to Alice Springs mainly because of the central location and on-site parking. Booked online with the Diplomat website for 2 separate stays but had a change of plan on arrival. This was accommodated courteously and efficiently on check-in with no penalty as we were within the cancellation time.
Our room for our 2 night stay was on the first floor facing into the car park, away from the bar. It was adequate, clean but not spotless and showing wear. Outside noise was minimal through the night but we were cold in the early hours and there were no more blankets in the room. Luckily we had sleeping bags. We informed reception the next morning and extra blankets were provided.
The hotel is centrally located with a shopping centre just across the road. This means that you can leave your car and walk around the town, a welcome break from long distance driving. All access gates to the car park, other than reception, are closed at night.
As we were back in our room temporarily mid-morning when the cleaners came round, it wasn't cleaned or the bed made but tea bags and conditioner were replenished on request. We didn't return until late that night and just remade the bed.
Our early check out was as efficient as arrival. A few niggles about provision and servicing of our room but central and adequate for our stay.

  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank wokabaut_meri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diplomat Alice Springs

Property: Diplomat Alice Springs
Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Alice Springs
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Diplomat Alice Springs 3.5*
Number of rooms: 81
Official Description (provided by the hotel):
Superbly located in the centre of town, the Diplomat Alice Motel Springs provides the perfect place to relax and unwind with 81 rooms and fantastic facilities. Only minutes walk from the heart of the Todd Mall the property is close to shops, restaurants, cafes and many of the local attractions Alice Springs has to offer. The Diplomat Alice Springs offers a range of accommodation options, meeting venues and facilities operated by friendly, professional staff. All accommodation features air-conditioning, a flat-screen LCD TV, ensuite bathrooms, tea & coffee, refrigerators and complimentary WiFi access. After a busy day of sightseeing, touring or business meetings relax by the pool and enjoy a casual meal and ice cold beer in the fully licensed Uncle's Tavern, situated onsite within The Diplomat Alice Springs complex, or meet with friends in Stumps Restaurant for a delicious meal and delightful get-together. Other on-site facilities include an outdoor swimming pool and lounge, guest laundry, Tour Desk and conference facilities. The Diplomat is an ideal base to explore the spectacular rugged beauty of central Australia and the outback. Take the heritage walk to explore some of the attractions and the unique Aboriginal Art galleries, full of stunning artworks produced by Aboriginal artists both locally and from the surrounding Aboriginal communities. The Diplomat Alice Springs is centrally located for all transfers to the airport, the Ghan train station and for all tour operators departing or returning to Alice Springs. We look forward to welcoming you to the Diplomat Motel Alice Springs. ... more   less 
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs

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