Good: I had a nice arrival and found the desk very courteous and helpful to make a couple of phone calls for me to confirm local tours. My phone was toast. I enjoyed the coffee and hot chocolate in the lobby. The room was cleanly enough; although showing signs of wear in the bath.
Bad: The bathroom window above the toilet had been left open and I had to climb on the toilet to close it. I wasn't very happy about this since I am a little mobility impaired. I ate at the restaurant. Very convenient, but extremely overpriced. Absolutely no atmosphere at all. Breakfast was free, but only the continental side of the buffet. I did not pay the extra for the hot buffet. I felt this was a little cheap of the hotel.
Ugly: The cardinal sin; I stayed 2 nights and got charged for 1 although both were pre-paid. I think having 2 desk clerks involved was responsible for this. They always take a credit card for deposit. That credit card wound up with a security breach and was changed for me by my credit card company. I was still stuck with the 1 night over-charge. Although, not the $5000 plus someone tried to charge to it. You would think clearing an over-charge would be an easier matter; but we are a world away. Which is more likely---1 night overcharge or forgetting to charge me 1 night?
Location is just fine and this is a good price point hotel for the area. However, I would skip it.
- Official Description (provided by the hotel):
- The lovely Ibis Styles Alice Springs Oasis sits just minutes from the town centre and features 102 rooms and two pools set among tropical gardens, a spa, BBQ area, restaurant and bar. Ibis Styles Alice Springs Oasis is ideal when exploring the attractions of Alice Springs, including the Royal Flying Doctor Service and Desert Park. Alice Springs is also the gateway to Ayers Rock, the Olgas and Kings Canyon. The hotel room rate includes 30 minutes free wifi daily. Come to Alice Springs and meet some of the friendliest people in the country. ... more less
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- Also Known As:
- All Seasons Alice Springs Oasis Hotel Alice Springs
- Accor Alice Springs