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Crowne Plaza Alice Springs Lasseters
Ranked #2 of 13 Hotels in Alice Springs
Certificate of Excellence
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Place to stay”
4 of 5 bubbles Reviewed 4 May 2014

We have stayed at Lasseters on a number of occasions for business. The newer rooms in Block 5 at the back of the are nicely fitted out, the only down side is the bathroom is not very well lit, and on our last stay the shower door was missing so water sprayed out onto the bathroom floor. We dined at Tali as the Sukra Restaurant was closed on Sunday night, the service was very slow for the number of diners and the Chefs in the open kitchen seemed disorganised with wait staff continually waiting for meals to deliver. The wait staff didn't seem well trained on the small things as a couple stepped over a fork that had been dropped by a colleague. The staff on the whole are very friendly and we will stay here again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luluk14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 12 May 2014
Hello Luluk14,

Thank you for reviewing Lasseters on Trip Advisor. I have taken your comments on board and will discuss with the relevant personal to ensure these areas are looked at and resolved.

I appreciate your feedback and hope to welcome you back soon.

Regards,
Kate Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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953 reviews from our community

Traveller rating
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    177
    51
    24
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139
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (288)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hopkinton, New Hampshire
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 26 April 2014

We went to Alice Springs as part of our trip to Australia. This is a nice enough hotel but nothing to do, unless you gamble, we do not. There is nothing with walking distance from this hotel. No place to buy things either. And I was disappointed with breakfast.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Wendy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 12 May 2014
Hi Wendy K,

Thank you for your review on your recent stay at Lasseters. I was sorry to read that you found nothing to do within the property . Please enquire at Reception should you stay again and they will provide a list of things to do both in the property or in our wonderful township and surrounding areas.

We appreciate your feedback and hope to welcome you back soon.

Regards,
Kate Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 26 April 2014

We got good deals on the old style rooms, which were fine, great water pressure, nice toiletries and beds. The TV did not have the full programme, but the room was good. The best part however is the pool area. At the right price this is a great proposition. Don't pay rack rates.
Breakfast at Tali was great and staff very friendly. Thumbs up.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rdwrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 12 May 2014
Hi Rdwrer,

Thank you for your lovely comments on Lasseters. I was pleased to read you loved our pool and breakfast at Tali.

We appreciate your feedback, thanks again!

Regards,
Kate Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hertfordshire
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 14 April 2014

we have an easy access room and it is unbelievably luxurious. we can see the pool from our ground floor room and have a terrace to relax on alone. the housekeeping is great. All mod cons in the room.
But once breakfast is over there is no where to get a snack if you missed it until lunch.

Room Tip: ask to see the room first
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wheelieHertfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 12 May 2014
G’Day ,

Thank you for your great review on your trip to Lasseters. I am glad you found our room so luxurious and enjoyable. For next time, we have Juicy Rump available for all day dining once breakfast has finished.

We appreciate your feedback and hope to welcome you back soon.

Regards,
Kate Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 bubbles Reviewed 9 April 2014

Stayed in block 3, yes thats right each section has a block number, for one night. The room looked a bit weathered and for the price was not very good value compared to other places. Maybe for Alice Springs this is good but on other city hotel standards this is very average for its price.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 12 May 2014
Hi Traveller 388,

Thank you for your feedback on your recent stay with us. We are currently investigating other ideas to name each accommodation area instead of using block numbers.

We appreciate your review.

Regards,
Kate Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 31 March 2014

Stay at Lasseters for 7 nights. Stayed in a 2 x Q bed room. The room was the basic size, with a good sized bathroom. Need to take your coat hangers - the 6 they supply may not be enough.
The beds and bedding supplied were very good. I did find that the air conditioner was directed in the corner that I was sleep, could be annoying. The restaurants within the complex sold your normal lunch and evening meals. I was surprised that the price of meals were higher than a would normally pay for similar in other capital cities.I thought the Wednesday night buffet was overrated and overpriced.
The room servicing was a little up/down. Sometimes they would changed all, other days, only some items. Overall a clean & pleasant place to stay

Room Tip: I stayed on the ground floor. No real benefit to be higher.
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PBJ17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 12 May 2014
Hi PBJ17,

Thank you for your review on your stay at Lasseters. We appreciate your feedback and have taken your comments on board.

I hope you enjoyed the rest of your stay in the red centre.

Regards,
Kate Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alice Springs, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 March 2014

The new alfresco restaurant was excellent. All the resort staff were friendly and helpful, highly recommended upgrading to the new rooms. A real oasis when coming in from the bush, thanks again for an enjoyable stay.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kodysmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LassetersHotel, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review, 1 April 2014
G'Day Kodysmum,

Thank you for your review, we are pleased to hear you enjoyed your stay and the upgrade.

We look forward to seeing you on your next trip in from out bush!

Regards,
Kate Ernest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Alice Springs Lasseters

Property: Crowne Plaza Alice Springs Lasseters
Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Phone Number:
Region: Australia > Northern Territory > Red Centre > Alice Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Official Description (provided by the hotel):
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 
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Also Known As:
Lasseters Hotel Alice Springs

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