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“Non existent service, non existent food!”

Casa Nostra Pizza & Spaghetti House
Ranked #23 of 95 Restaurants in Alice Springs
Cuisines: Italian
Dining options: Dinner, Reservations
Restaurant details
Dining options: Dinner, Reservations
Reviewed 27 September 2013

Table booked for 7pm on a Friday night for 3 people. Order taken at 715pm. Was told it would take an hour for pizza, so order changed to pasta. Staff had to be reminded for a wine glass, and my drink never arrived. By 745pm, still no garlic bread entree. After having to get staff attention numerous times, were told our food was on its way after the order hadn't gone in properly the first time. By 8pm, still no entree and no sign of food. Promised it was coming. Restaurant wasn't particularly busy, so this wouldn't be a reason. By this stage, with the complete lack of service, and multiple reassurances food was coming, we decided to leave without having dinner, and without paying the $4 they wanted to charge for a wine glass. The staff did not seem to know what customer service consisted of. I will not be returning, and would not recommend this place.

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2  Thank 977stepht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (237)
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158 - 162 of 237 reviews

Reviewed 20 September 2013

Didn't have reservations for a Friday night, but they fitted us in just barely. Very busy restaurant but service was good and prompt., Great tasting food. Smallish portions for an Italian restaurant. Would definitely go back again.

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Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2013

Visited this establishment twice whilst in Alice Springs recently. It's on the edge of the town on the old eastside just over the causeway of the Todd River. Cuisine is mainly Iatalian style with some minor excepts. Service is prompt and meals are tasty if not a little small. They could be slightly bigger. Couldn't believe how many people came through the doors whilst a friend and I dined there. Obviously very popular with the locals which is a good sign.

Definitely go back again if in Alice. Small cosy restaurant.

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Thank pgrwrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2013 via mobile

This is in the suburbs and you might well miss it. It's worth a visit, nothing sensational but value 4 money

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Thank Etypealicat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

We were Casa Nostra virgins until tonight. However, unlike being impatient to losing your innocence to someone you thought was Christian Grey but you actually gave your bits to someone you has the looks of Carrot Top.... Our meal and service tonight at Casa Nostra was indeed a delight!!! Yes, the decor has the slight bygone look and the restaurant is a tad pokey, but it is a really lovely place with a good atmosphere and is family friendly!! The prices are fair for the delicious meals ( Matt B calzone x) and most definitely BOOK your vanilla slice for dessert as it is pleasant treat! Give Casa Nostra a go!

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Thank Marciavhf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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