Stayed 2 nights in June. I joined Accor membership before our trip to take advantage of the 'complimentary' night but was totally disappointed. No 'free' basic room complimentary night available as we were told hotel is very busy with high occupancy, but we can pay extra to 'upgrade' the complimentary night to a suite, or pay a special member price for a basic room. No choice - we pay extra AUD60 to upgrade to a suite for first night (utilising 1 free complimentary night at the same time) and 'special' member price for the 2nd night (but was upgraded to suite to avoid hassle of changing room).
Location is great with good view. Room is spacious and decent. What surprises us is the hotel doesn't even provide any free complimentary bottled water!!! While some of our cheaper caravan park cabin stay in NT do!
Wifi - limited free 15min wifi is available at the lobby, not in the room!!! And the 15min counts the moment you connect to the wifi - not actual usage time! I connected to the wifi for a short 3min in the morning to check for restaurants to dine in, and the clock keep ticking till my 15min runs out and I was not able to log in again in the evening to check my emails. Many other hotels I stayed in with limited free wifi counts the actual usage time, not from the moment you logged in. And seriously, 4 star hotel with no connection in the room???
Breakfast spread is basic but ok. There were only 2 other tables beside us during breakfast, and the hotel seem pretty empty during our stay. And Accor told us occupancy is high and hence no basic free complimentary night is available?
- Official Description (provided by the hotel):
- The Novotel Darwin CBD is conveniently located in the city centre, overlooking Darwin Harbour. This 4 star hotel is a short stroll from the dining and entertainment precinct of Mitchell Street and is equally suited to business trips and holidays. Boasting 140 spacious rooms and conference facilities, the Novotel CBD features a magnificent tropical indoor rainforest, complete with cascading vines and palm trees. Try our famous cocktails in the bar, or enjoy a delicious meal in our restaurant. ... more less
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- Also Known As:
- Novotel Darwin Atrium Hotel Darwin
- Accor Darwin Atrium
- Darwin Novotel