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“Jim and Julia What a great hotel in Darwin” 4 of 5 bubbles
Review of Darwin Central Hotel

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Darwin Central Hotel
Ranked #1 of 38 Hotels in Darwin
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Jim and Julia What a great hotel in Darwin”
4 of 5 bubbles Reviewed 28 January 2014

We booked for a six nights package but stayed in Catherine and Kakadu a night each while travelling.
What a really great hotel at a great price.
We requested a quiet room with a view and were given the top floor with a harbour view.
Bathroom was spacious and relatively new.
Everyone was very helpful and went out of their way to ensure that we had a lovely time.
The restaurant's breakfast to order policy ensured that the food was very nice.
The parking was a little highly priced but then again you can't have everything.
A great holiday.

Room Tip: Ask for a quiet King Sized room on the top floor with a view of the harbour.
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DCHManager, General Manager at Darwin Central Hotel, responded to this review, 4 February 2014
Thanks for taking the time to write a review. We appreciate all feedback from our guests and are pleased to hear you enjoyed your stay. Thanks for sharing your experience.

Regards,


Michelle Davidson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,733 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 24 January 2014

We stayed for 6 days, every thing great except room was never cleaned before 3pm also. Glasses were never cleaned just rinced out which i could do myself.Handy to central darwin so no need for taxi. Will stay again.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Kiwicaro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DCHManager, General Manager at Darwin Central Hotel, responded to this review, 28 January 2014
Thanks for writing a review. We appreciate your feedback about the room cleaning and we can certainly accommodate a time to suit you to clean your room. Our housekeeping team clean all rooms between 8am and 5pm daily. All glassware and crockery are cleaned with detergent in line with our hygiene and sanitation quality controls, and the hotel prides itself on our cleanliness standards. We appreciate your feedback and thank you for sharing your experience.

Regards,


Michelle Davidson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alice Springs, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 January 2014

We stayed seven days, the room was always cleaned after 3pm which was inconvenient for us. It should be done mid morning when guests are out of the room.

They offer parking for your vehicle, but at $17 per day, it was expensive for us. We had to constantly feed a parking meter outside.

Location was good.

Front counter service was average.

Next time we will get a room with a kitchenette.

Room Tip: If coming with family, choose a room with kitchen, as the staff don't help you with warming up f...
See more room tips
  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DCHManager, General Manager at Darwin Central Hotel, responded to this review, 28 January 2014
Thank you for your review. Our housekeeping team clean all guest rooms between the hours of 8am to 5pm and we are more than happy to accommodate any requests for a specific cleaning time to suit our guests. We appreciate all feedback so we can monitor our performance and evaluate areas for improvement. Thanks for sharing.

Regards,

Michelle Davidson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mooloolaba, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

Pleasantly surprised, well priced. Friendly staff. Breakfast was like a hidden buffet in the kitchen. But the food was actually good and generous. Rooms were good, bathrooms great and most importantly for Darwin, ohh so air conditioned, thanks! Will stay there next time in Darwin. Great Hotel! Thanks to the staff!

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank assassin72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DCHManager, General Manager at Darwin Central Hotel, responded to this review, 28 January 2014
Thanks for taking the time to write a review.

It was good to hear you found all aspects of the hotel meeting your expectations. Thank you for acknowledging our friendly staff and we hope to see you back again soon. Thanks for sharing.


Regards,


Michelle Davidson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

The central Darwin location was perfect my trip. The staff were very helpful and friendly. The hotel was clean with great air-conditioning. Room was basic with modern amenities. Perfect for a short stay.

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank steve l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DCHManager, General Manager at Darwin Central Hotel, responded to this review, 28 January 2014
Thank you for your review.

We are pleased to hear you enjoyed your stay and found the hotel's central location, cleanliness and friendly staff, ideal for your stay. Thanks for sharing and we hope to welcome you back in the future.


Regards,


Michelle Davidson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maningrida
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 19 January 2014

I wonder if the owner knows about how much business they lose through the poor customer service and inflexibility of the staff here. Only wanted my eldest child to check in at approx 630pm as we would not be there until 1130pm and I did not want her sitting at the airport all night. At the age of 17, with a cash deposit of $300 and also a copy of my credit card on file she was still unable to check in as she was 3 weeks short of 18; which was their 'hotel policy'. I have since contacted several other hotels in Darwin who were happy to help out. I cancelled my booking and am taking my money somewhere else. I work for a large corporation who come in to Darwin a lot for business as we have a large office there. I am the main travel coordinator and I will definitely be avoiding Darwin Central and sharing my experiences with other companies so they do the same. Ridiculous really seeing as there rooms are pretty good and they are great value for local NT residents.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank WestonFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DCHManager, General Manager at Darwin Central Hotel, responded to this review, 28 January 2014
Thank you for taking the time to write a review.

The hotel takes its operational responsibilities very seriously and to be fully compliant with our operating licences including our Liquor Licence, we can not check in any guests aged 17 or younger, without an adult 18+ years or older present. Our mini-bars in every guest room feature alcoholic beverages and additionally we also have adult content on our pay-per-view movie system.

We hope this clears up any misunderstandings and you may consider staying with the hotel in the future.


Regards,


Michelle Davidson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 16 January 2014 via mobile

The hotel room was clean and the staff was quite friendly. I did miss out on my complimentary breakfast though, which I thought was included with the code I supplied through trip advisor. It was a nice stay regardless despite a disruption to my holiday plans due to wild weather conditions as of late.

Stayed January 2014, travelled with friends
Helpful?
Thank SkyOnyx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DCHManager, General Manager at Darwin Central Hotel, responded to this review, 28 January 2014
Thank you for your review.

It was good to hear you enjoyed your stay and found the hotel clean and the staff friendly. It is disappointing to hear about your breakfast offer and we encourage you to make contact with the hotel so we can investigate your reservation and check the promo code you entered, as the booking system is fully automated.

Thank you for sharing your experience and we hope to welcome you back soon.

Regards,


Michelle Davidson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Darwin Central Hotel

Property: Darwin Central Hotel
Address: 21 Knuckey St, Darwin, Northern Territory 0800, Australia
Phone Number:
Region: Australia > Northern Territory > Top End > Darwin
Amenities:
Business Centre with Internet Access Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 38 Hotels in Darwin
Price Range (Based on Average Rates): £
Hotel Class:4 star — Darwin Central Hotel 4*
Number of rooms: 132
Official Description (provided by the hotel):
The contemporary executive boutique Darwin Central Hotel enjoys an unrivaled location in the heart of Darwin city. It is the ideal place for both the leisure and business traveler, within easy walking distance to all major banks, cinemas, theaters, nightclubs, restaurants and shopping. Amidst all the bustle, the Darwin Central Hotel is a city sanctuary that reveals a surprisingly sophisticated space where guest can relax in comfort and style. ... more   less 
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