There are some very good things about this hotel, starting with the excellent location: towards the end of The Esplanade, but within easy walking distance of the sometimes riotous Mitchell Street.
The staff were universally friendly and the hotel offers free parking. The breakfasts were very good; our experience was that in spite of breakfast starting at 0300, at 0830 was still fresh. The poolside area was attractive to sit outside during breakfast. This led to one of the puzzling features: on one evening we would have been happy to have had a burger and bottle of wine at the poolside. But after 1800 we could only have a burger in our room, the evening menu consisted only of full meals which we didn't want, nor did we want to eat in our room, so the hotel lost our business.
The hotel is in a triangular shape, with the lifts in the middle. I suspect that quite a few rooms therefore suffer from noise, but those in the X13, X14, X15 and X16 range don't. The room was good, with a comfortable bed and well-equipped bathroom. The sea view was excellent.
All Hiltons get downgraded by me because of the absurdly high charges for in-room wifi, but vouchers for use in the lobby (for a limited time) are free. This reminds one of how little space is given over to public areas.
The carpets on the accommodation floors are a disgrace, faded and stained, and these institutional corridors badly need redecorating. The vacuum cleaner reported by other members still sits on a corridor floor, together with uncleared trays and - dangerously - glasses.
My view is also coloured by the fact that very naughtily the hotel tried to persuade me that I needed to pay for four nights to get the three nights that we wanted, as there was a car rally taking place in Darwin. The suggested booking would have contravened Hilton's own terms and would have been cancelled on the first night as a no show, with no refund! Exactly what I wanted was available on the hotel's website, so we obviously booked that instead.
On balance the hotel just creeps into the very good category; we would stay there again, but could be so much better.
- Official Description (provided by the hotel):
- Overlooking the famous Darwin Esplanade and offering stunning ocean views, DoubleTree by Hilton Hotel Darwin is within walking distance of all major corporations and government offices in the city, the Darwin Convention Centre, Bicentennial Park and bustling downtown Darwin and Smith Street Mall. The hotel is also close to many Darwin shopping, dining and leisure options, including a nearby golf course, and offers easy access to Stuart Highway and Darwin International Airport, which is only a 15-minute drive. At this Darwin hotel, enjoy modern conveniences, recreational amenities and a friendly welcome. We will even greet you with our delicious fresh-baked cookie upon arrival. All of the spacious guest rooms boast thoughtful amenities including floor-to-ceiling windows, Juliette balconies, generous work areas and Wi-Fi. Upgrade to an executive room or suite for harbor views. Host a business or social event at this Darwin hotel with three flexible meeting spaces, all with the latest A/V equipment and a complimentary 24-hour business centre. Swim in the sparkling waters of the outdoor pool, surrounded by lush tropical gardens or simply relax in the sunshine with a glass of wine on the outdoor deck. Savour innovative Australian cuisine in the relaxed Poolside Restaurant, open daily for a full buffet breakfast, lunch and dinner. ... more less
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