Aesthetically, you fall in love with this place when you arrive. But that's as far as it goes. The rooms are ok, definitely livable, but the staff has no customer service skills. The Aussie staff is great, but they are few and far between. Everyone else, forget about it. It seemed that every question we asked, we for NO for an answer. No maybe's, no let me see what I can do. Just NO. Everything is very expensive and they charge for everything, trust me, even wifi at $18 a day. Not a nice stay.
- Official Description (provided by the hotel):
- Mercure Darwin Airport Resort is located only 350 meters from Darwin International airport, this oasis is the perfect place to relax and offers a variety of different accommodation styles, whether for holiday makers or business guests. Enjoy the tropical landscaping, swimming pool, or even a refreshing drink at the pool bar before tasting the gourmet delights at Essence Restaurant. ... more less
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- Also Known As:
- Rydges Darwin Airport Hotel Marrara