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“Comfortable room” 4 of 5 bubbles
Review of Novotel Brisbane Airport

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Novotel Brisbane Airport
Ranked #36 of 162 Hotels in Brisbane
Certificate of Excellence
Sydney, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable room”
4 of 5 bubbles Reviewed 8 December 2013

It is always good when you enter your room and find it is a good size, with comfortable king size bed, large bathroom with a walk in shower. Our room also had a very comfortable divan, desk and small table, unfortunately only one chair. We ate in the restaurant and found it to be very expensive for what was offered, really only pub food at restaurant prices, wine also expensive. Unfortunately when staying at an airport hotel you become a captive diner.

  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Free1832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, 19 December 2013
Dear Outback38,

Thanks for taking the time to post your review of our hotel.

Thank your for your lovely comments about our guest rooms and walk in showers; I’m pleased you found these suitable for your visit. I’m very disappointed though to hear you were unhappy with your restaurant meal; please allow me to express my sincerest apologies. Pub food is certainly not an acceptable or usual standard for our restaurant and I assure you that your comments will be addressed.

I hope we will have the opportunity to impress you on a future occasion.

Best Regards,

Alex Penklis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,054 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (176)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Brisbane, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 December 2013

A Modern upmarket hotel close to the airport and handy for early morning takeoffs.

It is located across the road from large outlet shopping centre which is handy for last minute buys and casual dining.

It is pricey but it is all about the location .

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Noosa947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, 19 December 2013
Dear Noosa947,

Thanks for your review posting of Novotel Brisbane Airport.

Yes it is all about location here at Brisbane Airport and I’m pleased you found the hotel convenient for your early flight.

Hope you managed to pick up a bargain at DFO. See you next time.

Regards,

Alex Penklis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

Handily located in the airport precinct for stays that require an overnight before your flight or onward travel.
Friendly check in staff and a nice restaurant on the property.
Well equipped quiet rooms.
Gold Status benefits not apparent but unfortunately that seems the norm.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank smandkjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review, 20 December 2013
Dear smandkjc,

Thank you for taking the time to post your review.

Great to hear we were able to assist with a convenient night’s sleep during your travels. I have shared your comments about our friendly staff and nice restaurant with the team.

I hope you enjoyed your trip to Australia.

Best Regards,

Alex Penklis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Brisbane Airport

Property: Novotel Brisbane Airport
Address: 6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in Brisbane
#26 Romantic Hotel in Brisbane
#36 Luxury Hotel in Brisbane
#44 Business Hotel in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Novotel Brisbane Airport 4.5*
Number of rooms: 157
Official Description (provided by the hotel):
Ideally positioned as the only accommodation available within the Brisbane Airport precinct, the property is conveniently located in between the Gateway Arterial roads and adjacent to the DFO Shopping Centre. Featuring 157 modern rooms and suites, state of the art conference facilities, restaurant and bar, 24 hour reception and room service, and a large rooftop heated swimming pool. All rooms are stylish and tastefully decorated, offer air conditioning, work desk, mini bar, tea and coffee making facilities and LCD TV. Catalina Restaurant and Bar serves contemporary Australian cuisine and features a stylish bar with separate lounge area. For your relaxation the hotel offers a massage service, gymnasium overlooking the action of the airport, sauna and magnificent roof top relaxation terrace with glass sided lap pool. Explore the nearby attractions like the excitement of Eagle Farm and Doomben Race Courses, the city’s grandest extravaganzas at the Brisbane Entertainment Centre and the exclusive dining and shopping precinct at Portside Wharf and Cruise Terminal. ... more   less 
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Also Known As:
Novotel Brisbane Airport Hotel Brisbane

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