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Novotel Brisbane Airport
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Reviews (2,304)
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All reviewsbrisbane airportt buscatalina restaurantdfo shoppingbetween flightsinternational terminalshuttle servicean early flightacross the roadnext morningfree shuttlerooftop poolpillow menuroom servicestayed one nightlate at nightan overnight stay
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Reviewed 11 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this reviewResponded 26 May 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 11 May 2014

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 May 2014

This hotel is close to the airport but it is so much better than just that. We stayed here a year ago and I'm pleased to say the level of service, the friendly but still very professional staff are just as we remembered. Do yourself a favour and dine at Catalina's in the hotel, we had an incredible dinner. (Try the salmon) Thanks to everyone at Novotel Brisbane Airport, we will be back.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this reviewResponded 19 June 2014

Dear Claire B,

Thank you so much for such lovely comments and it is fantastic to welcome our return guests back to the hotel

I'm pleased to hear you enjoyed your stay at Novotel Brisbane Airport and I will be sure to pass your feedback to our Chef who will be delighted.

Thank you again and I hope to see you at the hotel again soon.

Best wishes,

Alex Penklis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 May 2014

This is a great hotel for the convenience of staying close to the airport, but expensive. The service is exceptional, from reception, housekeeping and room service. The rooms are clean and well appointed and very comfortable, but why can I travel all over Asia with free internet, but not here?
Pillow menu is a nice touch as well. All in all, we stay here all the time and will continue to do so.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank planttravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this reviewResponded 19 June 2014

Dear plantravel,

Thank you for taking time to give feedback on your stay at Novotel Brisbane Airport.

I'm very pleased to hear all of our staff made you feel so welcome during your stay and you were able to take advantage of our pillow menu as well.

Thank you again and we look forward to welcoming you back to the hotel on you next trip through Brisbane.

Many thanks,

Alex Penklis
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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