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“Average Motel”
Review of Waterloo Bay Hotel

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Waterloo Bay Hotel
Ranked #51 of 64 Brisbane B&B and Inns
Reviewed 3 July 2013

We stayed for just the one night and it was ok. The room had everything we needed, fridge, TV, Aircon, Double bed and Shower/toilet. It is neat and tidy but a little run down. It's close to everything in Wynnum including just a stroll to the the Bay. Check in though was a little bit of a joke. As I walked in to the reception there was a man on the phone just around the corner. He came out after I made a bit of noise asked for my my name while still on his call, handed the key and then continued on with his conversation? No signing of credit card details or info on where the room was. The following morning at around 7am there were workers making quite a racket outside our room with leaf blowers, hedge trimmers ECT. Very annoying for that time of the morning. Overall I'd have to say if you can find another place to stay then do.

Positives were that the rooms were kept tidy and prices were very good.

Room Tip: Do not get a room with the share bathroom.
  • Stayed: July 2013, travelled as a couple
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1  Thank Naza W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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51 - 57 of 61 reviews

Reviewed 13 June 2013

  • Stayed: June 2013, travelled with friends
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Review collected in partnership with Easytobook.com
Thank Sharlene R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 May 2013

Booked the $90 double room on wotif.com and read free wifi and ensuite which was great as my partner was doing training nearby and needed to study online. Checked in around 5pm and had to wait in the games lounge for the hotel manager. When he showed us the room we were taken through the back way which was noisy and polluted. The room was bleak and dirty and a shared multi-sex bathroom, only a semi cubicle wall blocking people watching you in the shower. I said it reminded me of rape stories. We came downstairs to complain and were told we were wrong, everyone says it is misleading but they've checked it time and time again. We were told they had a motel room for 1 night which had a bathroom and could then have an apartment for the remaining nights which also had wifi, so that's what we did, latching the door securely! When we went to eat the restaurant was closed and no staff could tell us where to go. We ended up with chips from the bottle shop as we didn't know the area and felt unsafe. The next morning we went the move rooms and were told that they only had 1 night for us rather than 3... And that no wifi anywhere! Walking round the neighbourhood to find an alternate place I found nothing (except a take away 50m down the road)... We ended up booking in the city.

Stayed: May 2013, travelled as a couple
3  Thank Megan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterloobay, Marketing Assistant at Waterloo Bay Hotel, responded to this reviewResponded 2 December 2013

We apologise for your unpleasant stay at our Hotel and appreciate your feedback. You will be pleased to know that since your stay we have come under new management and have made several positive changes to the Hotel. All of our rooms have been upgraded with brand new linen and pillows. Our restaurant has also been refurbished and is now open seven days a week for lunch and dinner until 9pm. We are also in the process of installing WIFI across the complex for guest convenience. We hope your next visit to our Hotel will be a pleasant one and we look forward to your company once more. Thanks.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2013

Found this place through Booking.com and read most of the reviews, lots of warning there but checked their website and googled the area, it looked ok so I booked the loft room for 2 nights. Got in there late at night and didn't know where to park. We see the vivid sign "Hotel" but can't find the reception or driveway to it so my husband parked by the street and walked into the very noisy bar, lots of people drinking and someone was able to find the person that takes care of the hotel reservations and such, took the money, gave us the key and never saw him again. We've been in places where we felt unsafe but understandable given these are in developing countries, first time we felt unsafe in Australia just because of the area and the layout of the hotel. Called the front desk, no answer. No service, no WI-FI. We didn't check ourselves out. There's no one in the reception anyway to check us out so we just left the key in the room and took off. I don't really count it a "FAMILY friendly place".. it's mainly for people who like to gamble, drink and party and go wild. We'll never stay here again.

Room Tip: for this hotel, go for the one bedroom with loft and patio, and always read the reviews.. do a thoro...
  • Stayed: April 2013, travelled with friends
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Thank Lollypops3on1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2013

We booked a budget room as we only needed a place to sleep and at $90 booked this place. Was lucky that the toilet was just across the hall as the cheaper rooms don't have amenities in there. Thankfully the air con worked as it was quite hot. I would bring my own pillows as they are quite small and flat. Overall for the price we paid it was ok

  • Stayed: January 2013, travelled as a couple
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Thank Kerry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2012

Otherwise ok, but the entry - via steps on the outsiide was something of a surprise, The room was clean but at first there was a slight odour that however soon disappeared (might have been due to the heavy rain on our arrival)

  • Stayed: November 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Joel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

This place is worse than a motel. The room was tiny, communal bathroom, the place looked rundown. There is a Gaming Lounge and Liquor store, which attracts a bit of unwanted company. There's not much around the place either. Only good plus is, it was near the train station.

  • Stayed: October 2012, travelled with family
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Review collected in partnership with Quickbeds
2  Thank Anonymous135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterloo Bay Hotel

Address: 75 Berrima St | Wynnum, Brisbane, Queensland 4178, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Casino and Gambling Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #51 of 64 B&Bs / Inns in Brisbane
Price Range: £63 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterloo Bay Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Travellers looking for modern accommodation surrounding Brisbane will love the Waterloo Bay Hotel in Wynnum. Conveniently located 500m off the shores of Moreton Bay, guests can spend their time enjoying the beautiful Wynnum esplanade, strolling and cycling the pathways. Visiting the many shops nearby or spend day trips touring the Brisbane CBD or nearby Gold Coast and Sunshine Coast beaches. All within very easy reach of the Hotel. Built in the late 19th century it has both an historic charm, and all the amenities and services you would expect from a contemporary Hotel. Our Hotel rooms are beautifully upgraded with a fresh and classic look at very competitive rates. The Fig Restaurant, based in the Hotel, boasts a modern Australian menu where you can enjoy a pleasant meal surrounded by a lush canopy of trees. The Fig Beer Garden or Sports Bar is another option where you can enjoy a drink, watch a game, or try your luck in the TAB or Gaming Lounge. A bottleshop is also located conveniently on the premises, with weekly specials. You never even have to leave the complex to be entertained. ... more   less 
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