We recently stayed at the Jephsons through a deal voucher. Originally we had to change our booking to another night. The staff dealt with this in a polite manner. They were friendly and we felt cormfortable asking them questions.
Parking was great and easy. Having your own veranda attached the to the room was a nice added touch.
Overall we were impressed with everything apart from the tv size and the pillows may have been slightly too big.
We'd definitely stay there again if needing to stay in Toowong.More