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“Great apartment .. terrific location”

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Meriton Suites Adelaide Street, Brisbane
Ranked #4 of 169 Hotels in Brisbane
Certificate of Excellence
Reviewed 12 February 2014

Stayed in 1 bed apartment on the Australia Day weekend. Was great to be able to walk to city or valley or catch rivercat to southbank. Rooms not as spacious as Herschel street apartments but more than enough room for the two of us and always clean and tidy. Staff are very helpful too .. we will be staying with Meriton again for sure.

  • Stayed: January 2014
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Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 15 February 2014

Good morning Chris L,

It's great to see that you enjoyed your recent stay at Meriton Adelaide Street. As you discovered, it's only a short walk to the CBD or to Fortitude Valley, with all that they have to offer. We hope you're able to visit us again soon. Thank you again for your very positive comments.

Kind regards,
Tony D.
Night Manager

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2,949 - 2,955 of 3,687 reviews

Reviewed 11 February 2014

Excellent accommodation with extremely well equipped kitchen. Supermarket is close by. This is the third time we have stayed at this property and we will return. We work in Brisbane and it is lovely to return to each evening and relax as it is in a perfect location and very quiet. Very helpful staff and the apartment is clean and modern.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with this hotel
Thank Josette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 15 February 2014

Dear Josette H,

Thank you for your time in writing us a review about your recent stay.

We are very pleased to hear that you have enjoyed your stay with us once again. Thank you for your continuous support and for the confidence that you have placed in us.

Kind regards,

David M.
Senior Manager on Duty

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Reviewed 11 February 2014

Very happy about their service. Very clean apartment and had everything we wanted in. They upgraded our apartment to higher level for free. Parking a little bit dear but we did not use it. AC was good. All appliances good. Thanks

Room Tip: High levels recommended. We were at 57
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  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Ali H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 14 February 2014

Good morning Ali H,

Thanks for taking the time to post your comments. The entire team here works very hard to maintain the high standards of service and cleanliness that people have come to expect from Meriton Serviced Apartments, and your 5-star review is greatly appreciated. We couldn't ask for any higher praise than "perfect service". Hope to see you back again soon!

Kind regards,
Tony D.
Night Manager

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Reviewed 11 February 2014

Fantastic place!!!!!! Love, love loved it!! We were greeted by an very friendly gentleman anwhen we booked in( noi name badge so name unknown) but service was quick and efficient. On hearing it was our anniversary he gave us a higher level apartment (59th floor)and 11am checkout. The view was amazing and everything was exceptionally presented. We even decided not to eat out but in to take advantage of the views. Highly recommend it to anyone and we will definately be back!! Thank you.

Room Tip: Higher the better and facing the river.
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  • Stayed: February 2014, travelled as a couple
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Thank SusanH1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 14 February 2014

Hello SusanH1957,

We're really happy that you enjoyed your stay so much, and I'm glad our very friendly 'mystery man' was able to add those little touches for you, to make your anniversary just that little bit more special. Thank you for your wonderful review; we look forward to welcoming you back again soon.

Kind regards,
Tony D.
Night Manager

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Reviewed 10 February 2014

We stayed here in January for 5 days. Upon arrival we were dealt with very well by the reception staff, friendly and efficient.
The apartment could be described as minimalist, very modern and clean.
Couple of little niggles only, two electric ring hob and a frying pan you could bath a small child in...! We could of asked for a smaller one but only used it the once. Small kitchenette but light over hob only came on with the noisy extractor fan...bit unusual.
Having said that we would recommend this accomodation highly.
Great location.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Brielks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 13 February 2014

Dear Brielks,

Thank you for taking your time in writing us a feedback about your recent stay.

We are very happy to hear that you have enjoyed your stay overall, found our staff to be friendly and efficient and our apartment to be modern and clean. I have passed on your feedback regarding the kitchen facilities on to our Maintenance team and our Housekeeping Manager to investigate and monitor the issue in all our apartments. I was unsuccessful in trying locate your booking (your apartment number) in order to have the problem rectified immediately in that apartment. If it is at all possible and only at your convenience, if I could ask for you to let us know by emailing us on taadl@meriton.net.au.

Thank you again for your feedback and we hope to see you again next time there is an opportunity.

Kind regards,

David M.
Senior Manager on Duty

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Reviewed 9 February 2014

Stayed here for a single night for work in a single bedroom apartment. Yes, the place is new so there are some obvious benefits compared to other options in the area, but irrespective it is highly recommended. Friendly helpful staff, fully equipped kitchen, beautifully appointed, free wifi, pool, spa and gym. Close to a selection of bars and restaurants - or if not that way inclined, there are 2 supermarkets within 5 minutes walk.

  • Stayed: January 2014, travelled on business
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Thank DJS1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 13 February 2014

Dear DJS1963,

Thank you so much for your time and a wonderful feedback on our tripadvisor page.

We are delighted to hear that we have met your expectations in all areas, including customer service, the apartment layout and our facilities.

We look forward to welcome you back next time you plan to visit Brisbane again!

Kind regards,

David M.
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2014

My husband and I stayed here for two nights, lovely building but found the staff very un approachable and seemed they didn't want to be there!
Upon checking in my husband brought his own luggage up to the room after been told to use the luggage carrier by the receptionist, man dark hair late 20's , was rather degrading and embarrassing to say the least wheeling our own luggage up to our room, but we was tired after flying and on our honeymoon so just let it be!
Housekeeping didn't empty the bins re make bed nor anything bar leave some towels on the table, quick in out job!
We found it very un welcoming and over priced for the lack of service provided.
It appeared from what we seen if we had come in suited and booted we would have been treated in a different manner.
We hope you re train your staff in attending customer service skills!
Over all .... Lovely building could be perfect but shame about some of the staff you have.

Stayed: February 2014, travelled as a couple
4  Thank Natalie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABrisOnAdelai... B, Manager at Meriton Suites Adelaide Street, Brisbane, responded to this reviewResponded 9 February 2014

Good afternoon Natalie V,

Thank you for taking the time to post a Trip Advisor review of our property, I would like to apologise for the unacceptable customer service received during your stay. I am hoping you could please make contact with me at taadl@meriton.net.au so I can personally follow up on your feedback.
I look forward to hearing from you soon.

Kind regards,

Mathew L
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meriton Suites Adelaide Street, Brisbane

Address: 485 Adelaide Street, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 169 Hotels in Brisbane
Price Range: £74 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Meriton Suites Adelaide Street, Brisbane 4.5*
Number of rooms: 182
Official Description (provided by the hotel):
Stay in Brisbane and make your way to meet our team of highly trained, friendly Guest Services staff, who are available 24 hour for your ultimate convenience. You will have the opportunity to marvel at the modern and chic interior design of our lobby. Meriton Suites on Adelaide Street offers stylish design, the finest of furnishings to ensure your stay is in ultimate comfort. Promising better value than the traditional hotel, all suites are up to three times larger than a typical hotel room. With up to 74 floors, guests can guarantee themselves a stunning high floor suite, parading the captivating views over Brisbane River and the iconic Story Bridge by choosing our luxury 2 and 3-bedroom Altitude Suites, with both suite types equipped with a second bathroom. Choose to relax and unwind in our large spa, sit in the hot steam of our sauna or give your muscles a workout in our exclusive gymnasium. Our recreational facilities are available onsite exclusively for our guests. ... more   less 
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