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“Excellent apartment, great staff, good location”

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The Sebel South Brisbane
Ranked #107 of 168 Hotels in Brisbane
Reviewed 22 November 2012

We stayed here for 5 nights in June. We asked for a quiet room on floor 6,7 or 8 as advised by earlier Tripadvisor reviews and we were given room 806. This was an excellent 1 bedroom queen apartment and indeed was pretty quiet. It had a balcony on 2 sides. The apartment was very bright with loads of natural light. Apartment was well equipped with good quality TV, fridge, hob etc.Reception staff were always helpful and friendly.
Good location (except for the huge building project at the Mater hospital...noise didn't bother us but walking along Stanley Street could be a bit tricky). The walk back to the apartments from Stanley street has a short but really steep climb in Allen Street. Tip : walk into the car park directly opposite reception (level5) and take the lift down to level 2 which is the level for Stanley Street. You probably won't need the lift for the downward journey but having done it you will know where to enter the car park to take the lift back up to level 5! This really is a steep climb. Plenty of restaurants close by and at Southbank. We liked the food at the Indian restaurant across Stanley Street from the aforementioned car park. For cricket fans there are many signed photos of famous test cricketers at this restaurant...clearly they like it too. We were a bit concerned that the location may be a bit too far from the city centre but not so. We walked everywhere and used the river ferries which are very convenient.

Room Tip: Ask for a quiet room on floors 6,7 or 8, just as a previous reviewer had advised. It worked for us a...
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  • Stayed: June 2012, travelled as a couple
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1  Thank hattiepops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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261 - 267 of 335 reviews

Reviewed 18 November 2012

This near new apartment hotel is located very close to the Mater Hospital but more importantly within 50m of the busway which delivers you to the city in a couple of minutes or the uni in the other direction. The other clincher is the proximity to all that Southbank has to offer - lots and lots of great restaurants. We stayed one night after moving my daughter from her student lodging before flying home and found the suites very comfortable. We walked to lunch and dinner at Southbank and were spoilt for choice with the restaurants. Our studio apartment was large and comfortable with a small kitchenette, great bed and very good shower. Sadly, wifi is not included (get with the times management). We had breakfast at the nearby hospital coffee shop but if you were more organised you could dine in your room. The pool was refreshing and there is a wonderful view in all directions from the rooftop area which is really a surprise with chairs and tables for relaxing or BYO dining with surround city views. The staff were very friendly and helpful. I would recommend this for a good value stay in Brisbane.

  • Stayed: November 2012, travelled with family
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3  Thank lisH_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2012

WE have had to go to Brisbane, quite a few times this year, & usually stay here, mainly due to 'Albert' who is just so very helpful & obliging, & who goes that 'extra mile' in service. However, we find all the staff there, to be just so friendly, helpful, & courteous. On one occasion, I had to complain about the linen, & it was fixed immediately. And also it's because of location, as you are so close to the Mater busway interchange, whereby, buses come in all the time, going in every direction, & even though we always hire a car( which is an extra charge, why, I never know) it's so handy to have the bus right at your door step! There are great places to eat, even though at first glance, it doesn't appear that way, but within walking distance, you have some of the best in Brisbane. We will definitely be staying there, on our return to Brisbane in the future.

Room Tip: We have stayed in just about all sides of this building, & now, we settle on the side where you...
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  • Stayed: October 2012, travelled on business
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Thank budemby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

We stayed here for 2 and a half weeks whilst waiting to move into a new house. We agreed a rate with the hotel but they charged us a different rate for part of our stay I called numerous times to try and sort it out. The manager was supposed to call me back I chased several times...and I'm still waiting months later.

Overall this place was tidy and newly done which was great however the cleaning was awful. Not an issue if you are staying here short term but it was a problem for us. On one occassion a pile of dirty flannels was left on the table . When we complained about the cleaning staff came up to our room and took photos on their iPhone but it didn't get any better!

  • Stayed: March 2012, travelled with family
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4  Thank aheroofourtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this reviewResponded 31 October 2012

Dear Aheroofourtime

Thank you for your feedback regarding your recent stay at our property.

Our entire team, would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If we can provide any further assistance, please don't hesitate to contact us directly at bookings@sudimasuites.com .

Thanking You
Best Regards
Team Best Western Plus Sudima Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2012

This new and modern apartment block is within easy reach of Southbank's many restaurants but more importantly it is very handy to Mater Hospital.
Rooms are airy and well apointed with a good mini kitchen. Bathrooms are very small and in my case I had to squeeze past the toilet seat and a further squeeze into the shower but that didn't detract from the nice clean and roomy apartment
Reception staff were helpful and once you got used to the many "shortcuts' via the adjoining carpark, access to Stanley Street and Vulture Street was easy. If driving, follow instructions carefully as there are several one way streets on the way in

  • Stayed: October 2012, travelled on business
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1  Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this reviewResponded 31 October 2012

Dear TravellingSandy4

Thank you for your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact our team directly on 07 3007 8988 or bookings@sudimasuites.com .

Thanking you
Kind Regards
Team Best Western Plus Sudima Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2012

Close to city, great value for money, friendly and helpful staff are the main reasons why I will stay here again. Loved close proximity to the South Bank restaurant precinct and 5 mins to city by cab.

Stayed: October 2012, travelled on business
2  Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this reviewResponded 31 October 2012

Dear Scott W

Thank you for your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If we can be of any assistance in the future, please don't hesitate to contact us at 07 3007 8988 or bookings@sudimasuites.com

Thanking You
Kind Regards
Team Best Western Plus Sudima Suites
Brisbane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2012

The new hotel is perfectly located near the bus station and some great little cafes and restaurants. The hotel was so great with a mini-fridge, washer and dryer, new appliances, and the most immense and beautiful balcony I have ever had in a hotel room. I will stay at this hotel when I return to Brisbane without a doubt. When I thought it couldn't get any better it did...the staff were some of the NICEST people, and were so incredibly helpful, I actually kind of missed them when I left because I spent so much time with them; asking them questions, directions, restaurant ideas, if my dad could stay in my room when he arrived, and about 23 other questions they all answered with a smile. I have done a fair amount of traveling abroad, and this hotel hand downs get the award for the most excellent staff and hotel EVER!! Thank you from your appreciative Navy girl:) YOU GUYS ROCK!!

Room Tip: I am not sure if they all have balconies, but if there is one available its definitely worth the vie...
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  • Stayed: August 2012, travelled on business
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Thank danielle g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AtSudimaSuitesWeCare, Guest Relations Manager at The Sebel South Brisbane, responded to this reviewResponded 31 October 2012

Dear Danielle G - Navy Girl :)

Thank you for your recent stay at our property.

Your generous compliments are much appreciated indeed. Guest like yourself "Rock" & continue to inspire us in our sinciere efforts in providing superior hospitality service for all our much valued guest's.

Your business is very important to us and we value your feedback.
We hope you will come back and see us again soon.

If we can be of assistance in the future, please don't hesitate to contact us at 07 3007 8988 or at bookings@sudimasuites.com

Thanking You
Kind Regards
Team Best Western Plus Sudima Suites.
Brisbane.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sebel South Brisbane

Address: 46-50 Water St | South Brisbane, Brisbane, Queensland 4101, Australia (Formerly Sudima Suites)
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #107 of 168 Hotels in Brisbane
Price Range: £55 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Sebel South Brisbane 4*
Number of rooms: 63
Official Description (provided by the hotel):
The Sebel South Brisbane , Sudima Suites provides 4.5 star (SR), fully self-contained luxury suites in South Brisbane - a disarming suburb characterized by its quaint old buildings, chic wine bars, and cosmopolitan cafes. Its convenient location makes it ideal for business travelers and holiday makers, enabling you to revel in the best of what Brisbane has to offer. ... more   less 
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