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Essence Serviced Apartments
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Reviews (157)
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92 - 97 of 157 reviews
Reviewed 5 June 2014

Stayed here two nights for work. Rooms were clean, tidy and straight forward. My colleagues and I all had issues with noisy fridges with the thermostat turning on when sleeping in the studio rooms, but we all survived and slept well enough to front up to work the next day.

Best things are the location (15 mins walk to Westfield), simple breakfast included ( time saver) and gym across the road ( free pass per room).

Bathroom showers need a little attention to the mould in the corners.

Would stay here again.

  • Stayed: June 2014, travelled on business
    • Value
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Thank skiiermum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded 9 June 2014

Hi Brendan

Thank you for your honest review of our hotel, we are so pleased that you enjoyed our location, services and facilities. We hope the wedding was enjoyable and look forward to the opportunity of welcoming you back in the near future. Regards Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

This was our first stay at Essence Chermside as we were down for a wedding nearby. We normally stay in the city but this apartment in the burbs was a pleasant surprise. It close to the Chermside Shopping Centre, the Prince Charles and Holy Spirit Hospitals, as well as transport into the city. Staff were friendly and could not do any more for you. The rooms were also clean, modern and well appointed. We chose a studio 1 bedroom apartment which was a little on the small side but it did us for 4 nights. Will definitely consider staying here again if we need to be on the Northside. Free cereal and toast each morning was also a pleasant surprise as was the free wifi. Wish more hotels would take their lead.

Stayed: May 2014, travelled as a couple
Thank Brendan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded 9 June 2014

Hi Brendan

Thank you for your honest review of our hotel, we are so pleased that you enjoyed our location, services and facilities. We hope the wedding was enjoyable and look forward to the opportunity of welcoming you back in the near future. Regards Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

Essence is clean, comfortable, affordable with excellent facilities, perfectly positioned and the staff are extremely friendly and helpful. I would recommend this fine establishment for anyone wanting a short stay in Brisbane.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essence_12, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded 1 June 2014

Hi Mark

Thank you for your review, the management and staff are greatly appreciate your comments.

We are pleased that you found our location convenient and services provided excellent. We look forward to having the opportunity of welcoming you back in the near future.

Regards
Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014 via mobile

We really liked it...15 minute walk to chermside shops, studio had a kitchen, free WiFi, free parking, free breakfast (toast, cereal and juice).. all for around $100 a night. It was clean and modern and the staff we found to be friendly (the guy with the beard on reception was helpful and friendly). Other reviews complain about a $50 charge held on credit card, this is normal at most hotels in Australia so not sure what people are complaining about. The only criticism I can pass onto management is the amount of paper I saw printed out at our check in- multiple pages for each guest arriving. There's no need to use paper like this unnecessarily- I've done hotel reception for years and never had to print more than a 1 page booking form for people to sign. Companies need to start caring about our environment more. Thankyou for a great stay Essence!

Stayed: April 2014, travelled with friends
Thank princesslucy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine S, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded 30 April 2014

Thank you for your honest feedback regarding our hotel and sharing it with the world. We are so pleased that you enjoyed your stay with us and accessed all our great facilities onsite and nearby. We look forward to seeing you again soon and we will promise to continue to reduce our paperwork!!!

Regards
Christine

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Reviewed 29 March 2014

I was visiting unexpectedly from WA with my niece and baby from Darwin to see my sister at Prince Charles Hospital. The unit was excellent - we needed two nights so they upgraded us to a suite for both nights at no extra charge especially having the baby there was little noise. It is in a great location to the hospital my niece walked over several times a day to visit while the baby had a sleep. Unit very clean and beds especially comfortable. Breakfast had choice of several cereals, toast, juice and beverages. And included in the very reasonable price!! We asked for a late checkout so bub could have her morning sleep and it was no effort for reception to change the next booking around for us. Would definitely recommend it to others, seems to be on very good bus routes and not far from Chermside Westfield to fill in time.

Room Tip: We were on third floor so no traffic noise.
  • Stayed: March 2014, travelled with family
    • Value
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    • Sleep Quality
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Thank Jp12014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christine S, Director of Sales at Essence Serviced Apartments, responded to this reviewResponded 31 March 2014

We really appreciate your feedback regarding Essence, and happy that our staff met or exceeded your expectations. We look forward to welcoming you back in the near future.
Regards
Christine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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