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“Solid 5* hotel; very central.”
Review of Hilton Brisbane

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Hilton Brisbane
Ranked #21 of 168 Hotels in Brisbane
Certificate of Excellence
Reviewed 1 April 2014

The Executive Floor room I had was well thought-out, stylishly decorated and furnished in a modern inoffensive sort of way. No remnants of the old fit-out remained. This transformation has pretty much impacted the rest of the hotel too - with the bar the last bit to get done (an artwork was being installed while I was there). The restaurant looked stylish, had great food and was buzzing at lunch-time - an amazing effort considering its in the 6th floor lobby.

The service I experienced at check-in, bell-hop and breakfast was warm and friendly.

All in all a very solid 5* experience; nothing particularly special but completely meeting one's expectations - hence the "Very Good" rating.

Would definitely recommend.

Room Tip: Ask for a high floor with a view toward Eagle Street - they feel a bit more open.
See more room tips
  • Stayed: March 2014, travelled on business
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Thank SybariteCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald v, General Manager at Hilton Brisbane, responded to this reviewResponded 7 April 2014

Dear SybariteCK,

Thank you for your kind and insightful review about your recent visit at the Hilton Brisbane.
It is with pleasure that I am reading you fully enjoyed your stay. We indeed just finalized the instalment of an artwork of the local artist Simon Degroot on Level 6. Thank you for making such positive comments about our award-winning Vintaged restaurant as well as your interaction with our team members. I will forward your feedback to the team.
I hope we do welcome you soon back to the Hilton Brisbane.

Kind regards,

Ronald van Weezel

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1,485 - 1,491 of 2,432 reviews

Reviewed 30 March 2014

Stayed at the Hilton for a mother and daughter (13 years) birthday celebration. The location is the best if you want to wander around and shop!! We stayed a Friday night and the hotel did not seem that busy. The atrium gives this place such elegance (even with a bit of scaffolding). A ride in the lifts is great fun. We had a standard room and it was a good size and we had 2 double beds (like very very large single beds) which were very comfortable. The decor is a little dated and the TV small for a 5 star hotel. Service of the staff very attentive and friendly. Our room service food was very average and probably would not do that again. The Breakfast in the morning was included in our rate but my husband and son came in and they paid $38 each for a full breakfast. For what was on offer I did not think it was good value for money. Look I would stay at the Hilton again its location is great but they need to be careful about the value of their eating experiences. We did have great fun!! It gets a 4 for location!

  • Stayed: March 2014, travelled with family
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1  Thank Brisvegas24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald v, General Manager at Hilton Brisbane, responded to this reviewResponded 7 April 2014

Dear Brisvegas24,

Thank you for your kind and insightful review about your stay at the Hilton Brisbane.
It is a pleasure to read that you were satisfied throughout your time with us whilst experiencing the various facilities we have on offer. As you stated, we are indeed privileged with our location and large rooms. As you could see, we had some refurbishment going on, which has been finalized on Level 6 with a beautiful painting of the local artist Simon Degroot. Thank you also for making such well- placed references to your interactions with our team members. These comments are certainly much appreciated. Thank you also for your feedback regarding our breakfast selection and our room service offer. We will certainly look into it.
We look forward to welcoming you again in the future.

Kind regards,
Ronald van Weezel

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Reviewed 30 March 2014

For a premium price we received what we consider an average room with a small bathroom. The shower area had mildew on the sealant, the shower water temperature was regulated far too low and there was rust at the bottom of the door frame. The AC was set on freezing (16 ?) when we entered the room and took us some time to get to a comfortable temperature. Looked forward to a cup of tea and found there are no biscuits/snacks supplied.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald v, General Manager at Hilton Brisbane, responded to this reviewResponded 7 April 2014

Dear Rick D,

Thank you for your insights on Tripadvisor about your recent visit to the Hilton Brisbane. It is with regret that I read that we were not fully able to satisfy you on this particular stay. Despite our stringent preventative maintenance program, I do have to apologise for the oversights in relation to the quality of your bathroom and temperature setting of the AC. We have certainly addressed these matters as this is not the standard we aim to achieve. We hope you will consider visiting us again in future and once again thank you for your feedback.

With kind regards,

Ronald van Weezel

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Reviewed 28 March 2014

I really enjoyed my stay there I went there with my best friend Milcah its a perfect place the staff are really friendly.thanks alot I actually haven't been there I prefer cairns heritage hehe..he.....he

  • Stayed: April 2013
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Thank luamisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald v, General Manager at Hilton Brisbane, responded to this reviewResponded 1 April 2014

Dear luamisa,

Thank you for your kind review on Tripadvisor. We appreciate your comments especially about the interaction with our team members. It is a pleasure to read you enjoyed your stay and we do hope to welcome you back soon.

Best regards, Ronald van Weezel

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Reviewed 28 March 2014

I stayed at the Hilton accompanying my husband on a business trip. The location was great taking that I was there as a tourist and wanted to come and go without much effort. In the heart of shopping and food area, I was pleasantly surprised with the care I was received by the staff! Not that cold business oriented feeling but a warm and cozy reception was what we got from all staff.
The days were filled by walking around and the pool and restaurant were the great final touches to exhaustive days.
Hope to come back again!

Room Tip: Even the smallest room is a good sized room, Hilton has a good name to honor :)
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  • Stayed: March 2014, travelled as a couple
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Thank CamilaBarros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald v, General Manager at Hilton Brisbane, responded to this reviewResponded 1 April 2014

Dear CamilaBarros,

Thank you for taking the time to fill out a survey on Tripadvisor. I am pleased to read you enjoyed your time while staying with us and you had such lovely comments for the different departments. I will be sure to share them with the team. As you point out, we are indeed privileged with our central location and large rooms. We certainly look forward welcoming you back soon.

Kind regards, Ronald van Weezel

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Reviewed 27 March 2014 via mobile

My wife and I stayed here for our wedding night. From start to finish it was an amazing experience. The valet took our car and had our bags in our room before we even got to it. Every person we spoke to congratulated us and had the friendliest manners. We were able to upgrade our free continental breakfast to the full buffet very cheaply, and it was worth it! They accommodated our special requests and provided complimentary services too.
Expensive, but worth every dollar for a special occasion.

  • Stayed: March 2014
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Thank RT-Brisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald v, General Manager at Hilton Brisbane, responded to this reviewResponded 1 April 2014

Dear RT-Brisbane,

Thank you very much for your very kind review on Tripadvisor. Congratulations again on your wedding. We were very pleased to host you here at the Hilton Brisbane for this special occasion and make your stay memorable.
Thank you also for making such well-placed references to your interactions with our team members. These remarks are very much appreciated and will be shared with the team. We do hope to have the opportunity welcoming you back soon.

Best regards, Ronald van Weezel

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Reviewed 27 March 2014

Overall very nice hotel.....quiet rooms...good food, helpful,staff...would stay here again. A very good Hilton property. The modernness of the rooms was impressive.....not much i would change on this hotel.

  • Stayed: April 2013, travelled on business
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Thank colesloough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ronald v, General Manager at Hilton Brisbane, responded to this reviewResponded 1 April 2014

Dear colesloough,

Thank you for your nice and insightful comments about your recent stay at the Hilton Brisbane. It is a pleasure to read that you were satisfied throughout your time with us whilst experiencing our various facilities we have on offer. It is great to read about the positive experience you had with our team members. These comments are certainly much appreciated. We look forward welcoming you again.

Best regards, Ronald van Weezel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Brisbane

Address: Hilton Hotel 190 Elizabeth St, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Brisbane
#15 Romantic Hotel in Brisbane
#15 Business Hotel in Brisbane
#21 Luxury Hotel in Brisbane
Price Range: £98 - £286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Brisbane 5*
Number of rooms: 321
Official Description (provided by the hotel):
A Brisbane icon, Hilton Brisbane is located in the heart of the city, on the ‘Paris-end’ of vibrant Queen Street Mall. The hotel features modern accommodation, award-winning dining, newly refurbished leisure facilities and 2500 sqm of purpose built space designed specifically for meetings and events. Choose from a selection of well-appointed guest, deluxe or executive rooms, or luxury suites which have been designed with each and every guest’s comfort in mind. Book an executive room or suite and enjoy access to the exclusive Executive Lounge which features continental breakfast, refreshments throughout the day and evening drinks and canapes for you to enjoy. Meet and do business in one of the 19 flexible meeting and conference rooms which have been coupled with leading-edge technology, ideal service and attention to detail. The hotel is also equipped with a Business Centre where all of your business needs can be met. Swim some laps in the newly refurbished outdoor heated swimming pool, play a game of tennis on the city’s only tennis court, overlooking the city or squeeze in a workout in the Fitness Centre. Go on a culinary journey in the hotel’s award-winning restaurant - Vintaged Bar + Grill - which showcases the best of Queensland’s world-class produce and features unique and modern dining spaces as well as a boutique wine list. Whether it’s for business or pleasure, Hilton Brisbane offers contemporary design that fulfills comfort and style, outstanding facilities and exceptional service. It is a must for both domestic and international guests and Brisbaneites alike. ... more   less 
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Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International

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