This is a great hotel for staying at when in Brisbane on business or weekend away. The neutral clean tones and natural light flowing into the atrium lobby/restaurant from above set an ideal tone for that lunch/afternoon meeting. The central location means access to trains, buses, city attractions and most business meeting venues are just a short walk saving you valuable time. During my stay I had the opportunity to evaluate the following:
The staff always had a smile on their face with attentive service and presentation of drinks from the simplest to complex cocktails was outstanding. Exceeding expectations.
From staying at other hotels I often avoid using room service because of the low expectations but I gave it try at the Hilton and was surprised at the speed, quality and added touch upon delivery with staff asking me if I needed anything else.
Service was acceptable for this calibre hotel however it did not exceed expectations like the Food & Beverage outlets. Was not sure why the front desk clerk could not have given me a discount breakfast voucher upon check. They mentioned something about picking it up in the morning from the front desk which sounded like double handling, wasting time and consequently I did not eat breakfast at the hotel.
Quality control definitely needs to be improved as I noticed a few hairs on the shower wall and bathroom wall from a previous guest which really is not acceptable for this type of hotel. I only noticed this late at night so couldn't be bothered complaining but I am sure if I did something would have been done.
Room in General
Generous room sizes in standard rooms and great views on higher floors. My only suggestion is the size and quality of TV's are dated (TV's are not internet capable) and need to be replaced to reflect the high quality Hilton brand.
Bottom line if you can obtain a great deal this would be the number 1 hotel to stay in Brisbane.
- Official Description (provided by the hotel):
- A Brisbane icon, Hilton Brisbane is located in the heart of the city, on the ‘Paris-end’ of vibrant Queen Street Mall. The hotel features modern accommodation, award-winning dining, newly refurbished leisure facilities and 2500 sqm of purpose built space designed specifically for meetings and events. Choose from a selection of well-appointed guest, deluxe or executive rooms, or luxury suites which have been designed with each and every guest’s comfort in mind. Book an executive room or suite and enjoy access to the exclusive Executive Lounge which features continental breakfast, refreshments throughout the day and evening drinks and canapes for you to enjoy. Meet and do business in one of the 19 flexible meeting and conference rooms which have been coupled with leading-edge technology, ideal service and attention to detail. The hotel is also equipped with a Business Centre where all of your business needs can be met. Swim some laps in the newly refurbished outdoor heated swimming pool, play a game of tennis on the city’s only tennis court, overlooking the city or squeeze in a workout in the Fitness Centre. Go on a culinary journey in the hotel’s award-winning restaurant - Vintaged Bar + Grill - which showcases the best of Queensland’s world-class produce and features unique and modern dining spaces as well as a boutique wine list. Whether it’s for business or pleasure, Hilton Brisbane offers contemporary design that fulfills comfort and style, outstanding facilities and exceptional service. It is a must for both domestic and international guests and Brisbaneites alike. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Brisbane Hotel Brisbane
- Hilton International Brisbane
- Brisbane Hilton International