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“Good location, Great beds!”
Review of Hilton Brisbane

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Hilton Brisbane
Ranked #21 of 168 Hotels in Brisbane
Certificate of Excellence
Reviewed 1 July 2014 via mobile

So I've stayed here several times and I must say the beds are amazing! Like insane! I want to write to Hilton to find out exactly where they bought every part of the bed so I can copy!

The rooms are clean and modern.
The breakfast buffet was well stocked with lots of different choice and the service was lovely too!

The hotel is good for business and short trips it is not a hotel for a holiday in my opinion!

Location is right on the Main Street literally !! It's a good location, really good.

The only thing is the internet is ridiculously priced! You can get it free in the lobby but there isn't many places to sit comfortably on your laptop.

  • Stayed: February 2014
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Thank Priceynik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this reviewResponded 3 July 2014

Dear Jemmlove,

Thank you for your kind and insightful review on Tripadvisor about your recent visit to the Hilton Brisbane. It is a pleasure to read that you were fully satisfied and enjoying your time with us while experiencing the various facilities we have on offer. Thank you also for making such wonderful comments about our team members, which are certainly appreciated and I will make sure to share them with the rest of the team.
We are indeed priviledged with our central location which makes it very convenient for our guests.
Regarding your comment about the Wifi, within Hilton Hotels worldwide we do charge for Wifi in our guest rooms as in many comparable hotel chains around the world and several other hotels in Brisbane's CBD. We do however offer complimentary Wifi in our public spaces as well as for our Hilton Hhonors Diamond and Gold members.

If you wish to purchase our bed, please visit our website hilton to home where you will find not only the bed, but many other products for your home.

We look forward to welcoming you again.

With kind regards, Ronald van Weezel

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1,407 - 1,413 of 2,429 reviews

Reviewed 30 June 2014

The room and bath are modernish and rather minimalist without the elegance and luxury you expect of Hilton, but clean and modern. A really good chef and decent breakfast. Staff is excellent and highly trained - in this respect the real Hilton trademark prevails. I bit pricey based on the room decor and minimalist bath and wi-fi is extra ($$ a lot extra!)

Location is central, and easy walk to the riverfront nightlife and a short drive to the airport and suburban business.

I like it, and I like Hilton, so I'll be back...

Room Tip: Maybe go the extra $$ for an executive club room - free wi-fi and breakfast will easily pay the diff...
See more room tips
Stayed: June 2014, travelled on business
Thank Walter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this reviewResponded 1 July 2014

Dear Walter T,

Thank you for your insights about your recent visit to the Hilton Brisbane on Tripadvisor. It is wonderful to read that you were able to enjoy our services, especially breakfast at Vintaged and I will make sure to share your comments with the rest of the team.
In regards to your comment about Wifi, within Hilton Hotels worldwide we do charge for Wifi in our guest rooms as in many comparable hotel chains around the world and several other hotels in Brisbane's CBD. We do however offer complimentary Wifi in our public spaces as well as for our Hilton Hhonors Diamond and Gold members.

We look forward to welcoming you back soon.

With kind regards, Ronald van Weezel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Stayed at the hitlon brisbane and was my first time in Brisbane, came for a week of business trip. i would definitely recommend getting an executive room on a hight floor. the rooms are spacious, beds comfortable, and the executive lounge is small, yet cozy. The staff is very well trained and very nice. The hotel located in the heart of bribane convenient from pretty much everything, entertainment, shopping. I would definitely recommend people to stay here.

Room Tip: Executive Room 2419
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  • Stayed: June 2014, travelled on business
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1  Thank Matthias G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this reviewResponded 1 July 2014

Dear Matthias G,

Thank you for your kind and insightful review on Tripadvisor about your recent visit to the Hilton Brisbane. It is a pleasure to read that you were satisfied throughout your time with us whilst experiencing the various facilities we have on offer. Thank you also for making such well placed references to your interactions with our team members. These comments are certainly much appreciated. We look forward to welcoming you again.

With kind regards, Ronald van Weezel

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Reviewed 27 June 2014

Had a wonderful time. The staff were polite and the facilities were in excellent condition. We received a complimentary bottle of wine on check-in which made a pretty ordinary trip in completely worth it. Our room was ready on time and was in outstanding condition. Although a little pricey - I would strongly recommend Hilton.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Shilo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this reviewResponded 30 June 2014

Dear Shilo M,

Thank you for your insights about your recent visit to the Hilton Brisbane on Tripadvisor. It is wonderful to read that you were able to enjoy our services. I will make sure to share your comments with the rest of the team. We look forward to welcoming you back soon.

With kind regards, Ronald van Weezel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Disappointing that Wi Fi is not available free of charge. I know many hotels costing considerably less than $400 per night which do provide free WiFi access. In future I'll stay with them. I have come to the above decision despite the excellent room size, cleanliness, comfort of the bed and overall excellent amenities. I think in today's competitive market Hilton's policy and practice on WiFi access and the Hilton Honours Program is frankly counter productive and mean-spirited.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Glenn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this reviewResponded 30 June 2014

Dear Glenn G,

Thank you for your insights on Tripadvisor about your recent visit to the Hilton Brisbane. It is great to read that our room product was up to the standard expected.
In regards to your comment about the Wifi, within Hilton Hotels worldwide we do charge for Wifi in our guest rooms as in many comparable hotel chains around the world and several other hotels in Brisbane's CBD. We do however offer complimentary Wifi in our public spaces as well as for our Hilton Hhonors Diamond and Gold members.

We hope your recent experience does not deter you from coming back to the Hilton Brisbane. We hope to welcome you back soon.

With kind regards, Ronald van Weezel

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Reviewed 26 June 2014

a really good hotel in the centre of the city, right in the shopping district. Lovely service and good rooms. Let down by the breakfast experience. You cannot get a coffee after your first on being seated. If you need at least two coffees to get going in the morning, then ask for two cups of coffee straight away, because you will find it very hard to get any more.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Peter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this reviewResponded 30 June 2014

Dear Peter K,

Thank you for your insightful review on Tripadvisor about your recent visit to the Hilton Brisbane. It is a pleasure to read that you enjoyed your time with us. At the same time I was concerned to read that you encountered some shortcomings in regards to your breakfast experience. Please be assured this has been discussed with those involved and is not the standard Hilton Brisbane prides itself on. We hope this recent experience does not deter you coming back to our property.
We look forward welcoming you back soon.

With kind regards, Ronald van Weezel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014 via mobile

I was invited to a bridal shower at the Hilton for a high tea. Despite living and working in brisbane city it is amazing how afters years of seeing a hotel and knowing exactly where it is, you still don't visit. The high tea at the Hilton is a beautiful little hidden gem and something I would encourage people to do if they had nothing to do on a Saturday afternoon or are visiting the city. For $40 a head the food was beautiful ! A great variety, very fresh and beautifully presented. The floor where the high teas are held is very tranquil and modern so their was a great atmosphere. We all thoroughly enjoyed ourself and it is defiantly something I will do again.

Stayed: June 2014, travelled with friends
1  Thank Alex C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RonaldvanWeezel, General Manager at Hilton Brisbane, responded to this reviewResponded 26 June 2014

Dear Alex C,

Thank you for your encouraging feedback on Tripadvisor regarding your recent visit to to the Hilton Brisbane. We are delighted to read you fully enjoyed your high tea experience and that you were able to enjoy our team's hospitality. I will make sure to share your comments with the rest of the team. We look forward to welcoming you back soon.

With kind regards,

Ronald van Weezel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Brisbane

Address: Hilton Hotel 190 Elizabeth St, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Brisbane
#15 Romantic Hotel in Brisbane
#15 Business Hotel in Brisbane
#21 Luxury Hotel in Brisbane
Price Range: £101 - £286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Brisbane 5*
Number of rooms: 321
Official Description (provided by the hotel):
A Brisbane icon, Hilton Brisbane is located in the heart of the city, on the ‘Paris-end’ of vibrant Queen Street Mall. The hotel features modern accommodation, award-winning dining, newly refurbished leisure facilities and 2500 sqm of purpose built space designed specifically for meetings and events. Choose from a selection of well-appointed guest, deluxe or executive rooms, or luxury suites which have been designed with each and every guest’s comfort in mind. Book an executive room or suite and enjoy access to the exclusive Executive Lounge which features continental breakfast, refreshments throughout the day and evening drinks and canapes for you to enjoy. Meet and do business in one of the 19 flexible meeting and conference rooms which have been coupled with leading-edge technology, ideal service and attention to detail. The hotel is also equipped with a Business Centre where all of your business needs can be met. Swim some laps in the newly refurbished outdoor heated swimming pool, play a game of tennis on the city’s only tennis court, overlooking the city or squeeze in a workout in the Fitness Centre. Go on a culinary journey in the hotel’s award-winning restaurant - Vintaged Bar + Grill - which showcases the best of Queensland’s world-class produce and features unique and modern dining spaces as well as a boutique wine list. Whether it’s for business or pleasure, Hilton Brisbane offers contemporary design that fulfills comfort and style, outstanding facilities and exceptional service. It is a must for both domestic and international guests and Brisbaneites alike. ... more   less 
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TripAdvisor is proud to partner with Hilton EMEA, Southall Travel, Agoda, Hotels.com, Expedia, Booking.com, TripOnline SA, HotelsClick, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Hilton Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Brisbane Hotel Brisbane
Hilton International Brisbane
Brisbane Hilton International

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