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“Amazing Stay!”

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Brisbane Marriott Hotel
Ranked #23 of 160 Hotels in Brisbane
Certificate of Excellence
Warragul
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Amazing Stay!”
Reviewed 6 August 2014 via mobile

This was our first stay at Marriott Brisbane and we were amazed! The staff were all friendly and extremely helpful. There was no problem too big or small for them to deal with. The service was efficient and reliable each time. We will definitely be staying again.

Stayed July 2014
Helpful?
1 Thank WarragulLad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (391)
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English first
Brisbane, Australia
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 August 2014 via mobile

Stayed for our first night out after having bub. Fantastic location on the river precinct with easy walking distance to bars and restaurants. Also ferry near by if you want to go to south bank. One thing you need to know is carparking is extra! $50 extra!!! They only do valet parking. Suggest checking your deal to see if it's included or not. Breakfast Buffett is very busy. There was a line up at around 9am to get in. Some staff were saying 30min wait for table. Yet we were next in line and our usher seated us straight away. The hotel is competing at high end and around 10yrs ago it was one of the premium hotels. Today it's still above avg but in my opinion is starting to get very pricey for the service you receive. I would rate as a 4star hotel. King bed was comfortable but pillows terrible. Also fire alarm went off at 7am so (as a new mum) I didn't get my very valuable sleep in. It was bad luck for me I guess.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingNoonans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 August 2014

This is a proper hotel,well situated with nice scenery. Belongs to my favorites.Our family really enjoyed --not just spent a night.
All services are of good quality and staff excellent.Special thanks for club lounge and limo service.
I would definitely come back.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank jari l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ankara, Turkey
Level 4 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014

I had a comfortable stay at the end of July. The internet connection had some issues. The best part was the traditional Marriot bed comfort. But when I tried to pay with USD, they had offered me an insane change rate. I have paid 750 USD for 726 Aussie Dollars. I had to leave early and I didn't have time to quarrel with front office. Please change your money beforehand.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank zulashi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Brisbane Marriott Hotel, responded to this review, 8 August 2014
Dear zulashi – I’m so pleased to note that you enjoyed our super comfortable Marriott bedding. However, I am sorry to hear that you experienced some internet connectivity issues. I do hope that we were able to resolve them for you while you were here. I can also appreciate your dismay at the exchange rate, however, I wish to assure you that we adhere to the current market rates which are provided daily by a third party. Thankyou for your review and I hope we may have the opportunity of welcoming you again when you are next in this part of the world.

Kind regards
James Ferguson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne
Level 5 Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 August 2014 via mobile

I have stayed at most of the big name hotels in Brisbane but never at the Marriott before. I do like it and have no real issue. The only comment would be the mattress I had was just about at the end of its life with a droop and a few small lumps. Otherwise a nice hotel and friendly staff. The location is very good if working in the CBD and not in as busy a spot as the Hilton.

Stayed August 2014
Helpful?
Thank Skramit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Overland Park, Kansas
Level 6 Contributor
227 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 2 August 2014

I recently stayed at this property for 3 nights and, overall, found the hotel to be better than average on several fronts. The location was great, being next to the river. The breakfast was excellent, with a very attentive serving staff and quality food and selection. Probably the biggest negative I found was that several floors smelled a bit moldy. Not sure if that is a Brisbane thing, or just this hotel. Fortunately, my room did not have that same odor. For lunches and dinners, I suggest you head out to the river walk, or towards the Queen Street Mall, for a wide selection of pubs and restaurants.

  • Stayed April 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AAF62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Brisbane Marriott Hotel, responded to this review, 3 August 2014
Dear AAF62 – I’m delighted that you enjoyed our Hotel overall and found our location to be so accessible to the river walk and the Brisbane shopping and dining scene. We take great pride in providing one of Brisbane’s best buffet breakfasts and it’s great to hear that you were so impressed with our service and selections. On another note, I was of course most concerned to hear that you found there to be a smell of mould on some of our floors. I do wish to assure you and Trip Advisor readers that we have the most stringent, daily cleaning procedures in place and this is not feedback that we have heard before. Nevertheless, our Executive Housekeeper is investigating thoroughly. I sincerely appreciate you taking the time to review our Hotel and we look forward to welcoming you back when your travels next bring you this way.

Kind regards
James Ferguson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 July 2014

We stayed at the Marriott on Queen Street for four nights on a recent trip to Brisbane. The Hotel was in a fantastic location, and the rooms were clean and comfortable. After arriving on an early morning flight from the United States, I was surprised when we arrived that the Hotel checked us right in. I had requested early check-in, but based on past experience, I was not expecting it to be available. The Concierge handled all our luggage and delivered it to our room quickly. What really stood out at the Marriott was the level of service by the staff. The Concierge staff in particular was extremely helpful with directions and arranging any tours we might want to take. Whenever we wanted to use a bus, or ferry, the staff would put our details into their computer, and find us the best travel option. The Marriott is also in an extremely good location. It is near the Eagle Street Ferry, and there are numerous good restaurants in walking distance. I would highly recommend this hotel to anyone traveling to Brisbane.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank J. W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Brisbane Marriott Hotel

Property: Brisbane Marriott Hotel
Address: 515 Queen St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Brisbane
#14 Business Hotel in Brisbane
#21 Romantic Hotel in Brisbane
#23 Luxury Hotel in Brisbane
#30 Family Hotel in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Brisbane Marriott Hotel 5*
Number of rooms: 267
Official Description (provided by the hotel):
Brisbane Marriott Hotel is one of the premier Brisbane Qld hotels, offering guests the opportunity to relax in a heated outdoor pool and dine at an award-winning Dome Spa Retreat - which provides hours of blissful distraction. Motion Bar & Grill, our Brisbane hotel's chic restaurant, is perfect for casual dining with its open-kitchen and outside seating. Our luxurious and stylish guest rooms feature elegant appointments and 5-star amenities. Brisbane Marriott Hotel specializes in hosting weddings, social events, and business meetings. We're situated near a wide range of Brisbane attractions, including King George Square, Queen Street Mall, and St. Lucia. Whether you're visiting Brisbane for business or leisure, Brisbane Marriott Hotel looks forward to providing you with luxury and relaxation. ... more   less 
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Also Known As:
Marriott Brisbane
Brisbane Marriott

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