An older motel, we realised that before we got there but it is handy to the cruise terminal and a Best Western of whom I am a member.
The staff were helpful, room was clean, the bed comfortable but after that it went downhill with the speed of an avalanche.
The bathroom smelled musty, the shower curtain and floor were stained and mouldy. We left showering until we had embarked next morning.
The restaurant was well below average, my meal was presented partially cooked. (to be fair, a refund on the meal is on the way), but this shouldn't have been necessary in the first instance if the meal had been properly cooked.
Breakfast service was slow to the extent that we made our own toast and had cereal.
I appreciate that is not a 5 star facility but one I suggest 2 star at best.
If a bit of effort was made in getting the basics right (e g., replace shower screens with clean), then it would be a worthwhile option. At the moment, it's not.
There are plenty of other motels in the vicinity, I will be choosing one of those next time. Not recommended.
- Official Description (provided by the hotel):
- Your Brisbane retro-styled motel room awaits your arrival! The Hacienda's friendly team is here to take care of you and your family - comfortable rooms, licensed restaurant, outdoor pool, full sized tennis court and lots of parking available. Free Wifi, Free overnight parking, plus weekly car storage available $30 per week. Close to the airports, across the road from Portside Cruise Terminal and Brisbane River and Eat Street Markets, close to the city and the racecourses. Free Car Storage Package available - stay and store your car while you are away for up to 4 weeks! Families and Corporate Travellers all welcome - day use rooms, overnight rooms, single/double, twin, triple, quad rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), HostelWorld, Hotels.com and Odigeo so you can book your Airport Hacienda Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Airport Hacienda Hotel Brisbane
- Best Western Brisbane