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ibis Brisbane
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Reviews (1,672)
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Show reviews that mention
All reviewsturbot stsouth banktwo queen bedsqueen street mallthe riverbuffet breakfastshort walkcentral locationroma street stationroom was largecouple of nightspleasant stayreception staffearly checkshort stayan easy walkgreat room
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893 - 898 of 1,672 reviews
Reviewed 23 March 2013

Was on a business trip and had booked IBIS at Turbot Street.

The hotel catered to all our needs in respect of a business hotel from iron, toiletries etc but ofcourse no complimentary water. Good queen size double beds and has all the amenities.

It was within walking distance to the city where all the business houses were situated so that was the best part.

Being a vegetarian it is usually very difficult to find food, but just next to the hotel was the Subway and Seven Eleven Store. So was able to get some sandwiches, chips fruits and milk products. The hotel also has night snack menu which has some vegetarian sandwiches etc but you need to pre-inform them as they may not have it all the time.

Wifi is free for half an hour in the lobby but chargeable in the room. The issue is that the next day when you use the WIFI you can only do so after 24 hours from the last log-out the previous day. That was really very cumbersome as the first day itself we reached by 10pm and it meant each day thereafter only beyond completing 24 hours you could get access or no access.

The room was clean and basic with good beds and spacious room.

  • Stayed: February 2013, travelled on business
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Thank Shonaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2013

We spent three nights at the Ibis while visiting Brisbane. The hotel is in a good location, situated near the river and a few blocks from Queen St. markets. We stayed in a standard room, which was clean, with a very nice bathroom. The staff was pleasant and very helpful. WiFi was available free in the lobby for just 30 minutes per 24 hours. The cost for extra time was quite expensive.

We didn't eat in their restaurant, so we can't comment on the food or service. We have nothing negative to say about the hotel, but if ever in Brisbane again, we would probably stay in a different hotel.

  • Stayed: February 2013, travelled as a couple
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Thank PAtrekkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this reviewResponded 7 May 2013

Thank you for taking the time to write this review. I am very glad that you had a pleasant stay here at the Ibis Brisbane. I am very disappointed to hear that you would not wish to stay again when returning to Brisbane. I would greatly appreciate the opportunity to discuss any concerns you had during your stay. If it would be convenient for you to provide me with the best contact number and time to contact you on, please send to my email at H1750-NA@accor.com.

Kind Regards
Jon Spencer
Ibis Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2013

I use this hotel regularly on trips to Brisbane. The hotel rooms are always clean and staff friendly, and the hotel very well situated conveniently on the fringe of the CBD within walking distance of everywhere. Once you know how the parking works it's OK but you must add the parking cost of approx $35 per day to the room tariff for an overall picture on value for money. They are currently upgrading their elevators and there are problems with lifts bypassing floors and call buttons simply not registering. I witnessed numerous people using the stairs and waited once for well over ten minutes for a lift to arrive on the 14th level from where I was simply not prepared to walk from. This needs to be sorted ASAP. Some carpets are showing signs of wear and tear and stains and replacement should be considered at some point.

  • Stayed: March 2013, travelled solo
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Review collected in partnership with Accorhotels.com
1  Thank RidgeeDidge59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this reviewResponded 7 May 2013

Thank you for taking the time to write this review. I am very glad to hear that you regularly enjoy staying at the Ibis Brisbane and would like to thank you for your continued support. I would like to apologize for the inconvenience caused by our recent elevator upgrades. I look forward to seeing you again next time you return to Brisbane.

Kind Regards
Jon Spencer
Ibis Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2013

hotel was great , room wa very comfortable and bed also although no parking at hotel itself they offered one near by for a reasonable rate for city parking
great breakfast also .
was a pleasant stay .

  • Stayed: March 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank kaptainkaos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2013

When I arrived at Hotel there was a sign on the lifts that 1 was not working but I assumed the other 2 would be OK. The hotel was upgrading the lifts and will not be complete until November. Continuously the lifts that were supposed to be working would not stop st the 7th floor. just had to wait until someone wanted to come to the 7th floor then it would stop. Always calling the maintenance people but always a problem.therwise good hotel happy with the stay.

  • Stayed: March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Billpay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this reviewResponded 7 May 2013

Thank you for taking the time to write this review. I would like to apologize for the inconvenience caused by our recent elevator renovations. I hope greatly that you will choose to return next time you visit Brisbane once our elevator upgrade is complete.

Kind Regards,
Jon Spencer
Ibis Brisbane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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